Very happy with my purchase, I highly recommend this store. But I'm not happy with the delivery company Australia post. I wish Lila beauty add more delivery options in the future. ⭐️⭐️⭐️⭐️⭐️ thank... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Heard amazing things about Krave Beauty, along with many other K Brauty lines but knew it would be pricing. Came across Lila Beauty, who’s website was easy to navigate and pricing better then other bu... Se mer
Out of all the beauty sites, Lila Beauty never fails to deliver. delivery is consistently so fast - i put through an order and within a day or two, it arrives. Same experience, time after time. Thank... Se mer
2 out of 3 items arrived with the tamper seals broken/cut. I contacted via chat and after receiving no response, sent emails with photos. I also mentioned I'd paid for express shipping as I needed the... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Buy Best-Selling Korean and Japanese Skincare and Makeup Products in Australia at Lila Beauty. See Skincare and Cosmetics from all the leading Asian Beauty Brands. Free Shipping available. Afterpay and Zip Pay available.
Kontaktuppgifter
4,4
Utmärkt
142 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Over all Great customer service! I had two seperate orders and they were kind enough to put two orders together and refunded me the shipping for the other one. I was surprised because they did not need prompting to do it. That alone would have given them a 5 star but the reason why I gave them a 4 star is because there are alot of items I wanted that are out of stock. Still, it is a very good site. Really appreciate it.
13 augusti 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Paula for your review. We will work harder to try restock products as soon as possible!
It was good
It was good, clear and nicely displayed however most of the product was out of stock which limited my purchases.
30 juni 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Roslyn for your review and we are sorry with our current restocking times for certain brands! We will work harder to try ensure more products are available going forward.
Fast shipping and Amazing Customer Service :)
Fast shipping, amazing customer service and great authentic products!
As an Aussie that loves skincare it’s hard to find Korean brands that ship to Australia, I stumbled upon Lila Beauty and so glad I did! Thank you so much, appreciate you guys so much :)
11 juni 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Mel for your review :)
Amazing price, prompt delivery, but currently low stock
My parcel arrived surprisingly quickly, I was eligible for free express shipping but had accepted possibility of delays with the current COVID-19 situation. All my products arrived safely the next day, really excited to use them! The only thin is I did have to modify my original list of items I wanted to buy as quite a few things were sold out, I was waiting for about a week for re stock, maybe I had just missed it. Looking forward to exploring K-beauty more with Lila Beauty! <3
29 april 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Sham for your review. We will have most of our products restocked within this month :)
good aus store
Great selection of korean & japanese beauty products for australia which I really appreciate, especially without the inflated prices some other stores or ebay sellers list for thankfully. I will continue to purchase from Lila Beauty for these reasons.
7 april 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Laura for your review :)
Really impressed
Have ordered twice on this site. Both orders arrived within a week or two, no issues. They carry a lot of hard to find products at affordable rates (even cheaper than iherb). Highly recommended.
20 mars 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Honey for your review :)
Compared to previous orders
Compared to previous orders, shipping was slower this time. Parcel also arrived open but luckily items inside were intact.
2 mars 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Hi Christina,
I am sorry to hear that there were issues with this delivery and that the box may have unfortunately sustained some damage in transit which could have caused it to open. This is a very rare occurrence as we also tape all the sides of the box down to ensure that it stays closed. Unfortunately though it has occurred in this instance.
In this case I have sent a follow up email to you. Please kindly check your email so we can further assist to rectify this issue, thank you and once again I am very sorry for this unfortunate scenario and also for the inconvenience.
great selection for australia
great selection for australia. order was processed and received promptly. will definitely purchase from lila beauty again.
2 mars 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Lisa for your review :)
Product arrived on time
Product arrived on time, and it was just as described when it arrived
2 mars 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Bhima for your review :)
Fast delivery and good price
2 mars 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Reshma for your review :)
Is all you need
Wide range of products, fast shipping, a lot of sales! Me happy customer :))
2 mars 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Ericka for your review :)
Very quick shipment
Very quick shipment, love the product, many thanks!
1 mars 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Naima for your review :)
Good experience
Great products at good price but most of the items are sold out. They should be stocked in. As well as many other korean skincare sellers add multiple samples of great korean brands in customer orders whereas lila beauty only put one small sample though my order was a big one. Lila beauty should increase number of samples.
14 februari 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Qirat for your review :)
Unfortunately we were unable to replenish certain items in the last month due to a number of factors. However we will be improving our forecasting of inventory required to try minimize this issue. We will also consider your feedback regarding samples.
Great product range at a good price…
Great product range at a good price with super efficient delivery.
6 februari 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Pip for your review :)
Fast delivery but i wish they carry…
Fast delivery but i wish they carry more brand but other than my fav online store!
4 februari 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Saidah for your review.
Please feel free to contact us here or at hello@lilabeauty.com.au for recommendations of any particular brands or products that you may be interested in. We will add it to our list for review and if approved then they will be ordered and stocked in our store :)
swift delivery
swift delivery, great prices and products are beautiful
4 februari 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Becky for your review :)
Svar från Lila Beauty
Thank you Reema for your review :)
Fast delivery and secure packaging of…
Fast delivery and secure packaging of products
3 februari 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Sasheen for your review :)
Great selection
Very please with the handling of my order. Products are great as usual and they have a great selection!
3 februari 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Mark for your review :)
Great products available and extremely…
Great products available and extremely fast shipping!! Really happy with my purchases :)
9 januari 2020
Omdöme utan inbjudan
Svar från Lila Beauty
Thank you Katherine for your review :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.