Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Extremely personable and efficient. You actually get to talk to a human on the other end of the phone. No waiting. Friendly helpful staff. Great broadband.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Thomas Huban from company Lightnet called today to help us with issues we thought we were having with internet.Our issues were failures on our part to link up properly on devices. He couldnt have been... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've used lightnet for over 10 years. They are faultless in their service. We are a household of college students, teens and juniors so the demand for internet connection is huge. We can all clearly r... Se mer

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Betygsatt 5 av 5 stjärnor

Very clear pricing and first rate communications. The instalment and set up process was very smooth. We have has the service for over 2 years now and it has been very reliable with little or no late... Se mer

Företaget har svarat

Företagsinformation

  1. Telefonoperatör
  2. Telefon- och internettjänster

Skrivet av företaget

High speed fixed Broadband in Galway & Clare and Fibre broadband nationwide! Lightnet are a NBI retailer of Fibre To The Home Gigabit Fibre. Check our latest Broadband deals or Call 091 395804.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

596 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Long term customer.....

We have been with Lightnet for many years, and from the installation to customer support throughout the years we have found everyone to be extremely professional, hardworking and supportive. The service provided suits our needs perfectly and I really like that you receive a text to let you know the signal will be down for a certain period if they are doing maintenance work in your area, we have and will continue to recommend Lightnet to everyone.

27 februari 2024
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

Hi Sarah, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.

Betygsatt 3 av 5 stjärnor

Unlimited is limited

Unlimited is limited. A little unclear as to what "unlimited" means. In the modern era of streaming I have reached my limit of unlimited data. New plan replacing old plan ... old plan not available ... so being trapped into a plan that doesn't exist. Also have to say the network capacity seems to be lagging considerably these days. Have been so satisfied with service up until recently. But unfortunately the competitiveness of the larger services providers is difficult for you to match for the soon to be deliverd fibre broad band in our area!

27 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Have been with lightnet For many years…

Have been with lightnet For many years never had any service issues very efficient service and supporting local businesses great for rural areas reasonably priced.

27 februari 2024
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

Hi Josephine, we're happy to see that you had a 5-Star experience. Thanks for sharing.

Betygsatt 5 av 5 stjärnor

Great service, friendly, timely and value.

We are subscribers who live in Ireland part of the year. Great service is friendly, efficient and timely.
Good value rural broadband.

9 januari 2024
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Betygsatt 5 av 5 stjärnor

I find Lightnet so easy to deal with

I find Lightnet so easy to deal with, never have had a problem with their service. I had two contracts with them but as sold house, cancelled one. Found everyone so helpful and nice.

11 december 2023
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

Hi Marguerite, thank you so much for your 5-star review! We will share this with the Broadband team to let them know to keep up the amazing work.

Betygsatt 4 av 5 stjärnor

Service

We never had any issues with streaming or download speeds. Customer service is prompt and efficient.

27 februari 2024
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

Hi Brian, we really appreciate you taking the time to share your rating with us.

Betygsatt 5 av 5 stjärnor

Prompt and professional

Prompt and professional. Installed very quickly and switch over was seamless. I had broadband and VoIP telephone setup. Their support service is excellent and quick in comparison to terrible support from other bigger vendors!

3 oktober 2023
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

Hi Aidan, thank you so much for your 5-star review! We will share this with the Broadband team to let them know to keep up the amazing work.

Betygsatt 5 av 5 stjärnor

Great broadband service

We have been with lightnet the past 2+ years and have had no issues. We are based in West Clare and even in extreme weather conditions our broadband connection is 100%. Would recommend to family and friends

27 februari 2024
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

Hi Kirsty, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Betygsatt 5 av 5 stjärnor

Lightnet are the best

Lightnet I never have a problem with my broadband the staff on the phones are so helpful and nice to deal with
When I have had guys come to house to fix anything they take time to explain everything
The best can not fault these guys

27 februari 2024
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

Hi Maria, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

Betygsatt 5 av 5 stjärnor

Always Excellent service

Always an Irish person at the end of the phone, helpful and happy to solve and explain. 5stars form me!

19 februari 2024
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

Hi Caroline, we are so grateful for your 5-star review. Thanks for sharing your rating with us.

Betygsatt 4 av 5 stjärnor

An improved experience

I find the customer care with Lightnet has improved this year. Each time I text or ring someone gets back to me fairly promptly. I have had of hitches with the quality of my broadband recently and they have believed me and attended to the problems. Now it is up the standard I expect of my package.

19 februari 2024
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

Hi Catriona, we are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Betygsatt 5 av 5 stjärnor

Solid

Lightnet are a solid, reliable ISP who provide a service roughly a thousand times better then the one I was getting previously from a much larger company.

27 februari 2024
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

Hi Richard, we are incredibly grateful that you took the time out to leave us a 5-Star review.

Betygsatt 5 av 5 stjärnor

two years now no breakdowns and fast…

two years now no breakdowns and fast internet speed totally honest a little costly but service is good.

27 februari 2024
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

Hi Tom, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

Betygsatt 5 av 5 stjärnor

Great high speed WiFi,we never have any…

Great high speed WiFi,we never have any issues with loading. Customer service is always easy to reach and great to deal with.

27 februari 2024
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

We're happy to see that you had a 5-Star experience. Thanks for sharing.

Betygsatt 5 av 5 stjärnor

WiFi worked great

WiFi worked great, thanks

27 februari 2024
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

Thank you for the 5 star rating!

Betygsatt 5 av 5 stjärnor

Great service from these lovely…

Great service from these lovely professional people, I couldn't get a service from anyone as I'm in rural area and down in a valley between 2 High hills ,these guys came out climbed houses and slatted sheds and I have Great comfort since definitely above and beyond, in miserable weather and with a smile

19 november 2023
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

Hi Mary, thank you for the kind rating, we’re so happy your installation went well.

Betygsatt 5 av 5 stjärnor

Excellent broadband

Excellent broadband
Years of reliable support and service ( nearly 20 years) in a very remote place
Fast repairs after natural events ( storms)
Friendliness on the phone
All good really

27 februari 2024
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

Hi Sophie, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.

Betygsatt 5 av 5 stjärnor

Lightnet are an unbelievable company

Lightnet are a fantastic company.Every month they send a thank you letter with the bill. They have a great aftersales service. Any problems with the broadband and they resolve it quickly and efficiently. They always answer the phone and you can discuss any problem with them and they talk you through the problem patiently especially when you are not tech savvy. I would find it hard to get a better broadband provider

27 februari 2024
Omdöme utan inbjudan
Logotyp för Lightnet

Svar från Lightnet

Hi Noirin, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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