Liberty in Love Omdömen 

73
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Very happy with my purchase it arrived quickly and nicely packaged. It is just what I needed for my Mother of the Bride outfit. Easy transaction.

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Betygsatt 5 av 5 stjärnor

My daughter was having trouble finding her perfect wedding jewellery, when we came across Liberty in Love and OMG! What beautiful jewellery, so sparkly and well made, just perfect! The customer servi... Se mer

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Betygsatt 5 av 5 stjärnor

I kept seeing an ad on Facebook for a beautiful and dainty lace garter. I had not heard of the company before so I was a little hesitant in ordering but now the date is coming closer I finally decided... Se mer

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Betygsatt 5 av 5 stjärnor

After an extensive online hunt I opted for Liberty in Love's drop pearl earrings. They worked perfectly with my vintage outfit - a 1992 Helen Marina lace dress and 2008 Vivienne Westwood shoes - for m... Se mer

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Företagsinformation

  1. Bröllopsaffär

Skrivet av företaget

Congratulations, beautiful bride-to-be! Now that you've found the dress of your dreams, it's time to turn your attention to perfecting every detail. At Liberty in Love we have exactly what you need - luxury bridal accessories with modern style and timeless appeal which will make sure all eyes are on YOU when walking down the aisle. We showcase one of the UK’s largest selection ranges featuring pieces from designers around the world; complete with stunning hairpieces, jewellery designs, bags, cover-ups & veils.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

73 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(73)

26 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Fantastic costomer service

I bought some beautiful earrings for a friend for Christmas but they got lost in the post and were never delivered so after contacting Royal Mail who where less than helpful I contacted the company and spoke to a lovely lady who was very helpful and extremely apologetic that my order had not arrived and immediately sent me some more earrings.The second pair arrived and were as beautifully packaged as the earrings themselves, my friend loves them.
I can’t speak highly enough of this company and will definitely use them again in the future,

12 december 2024
Omdöme utan inbjudan
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Svar från Liberty in Love

Thanks so much for your 5 star review! We're so sorry that your original order was lost in the post but really appreciate the opportunity to resolve the issue. We can't wait to help you find more beautiful accessories in the future! Thank you for your support x

Betygsatt 5 av 5 stjärnor

Excellent communication

Excellent communication, fast delivery and lovely product

17 december 2024
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Svar från Liberty in Love

Thanks so much for taking the time to review your experience with us. We hope you love your new earrings! x

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Spoke to a lovely lady on the phone just before Christmas and she was wonderful. I got my order through on time but their communication was brilliant. I love the earrings I ordered and so do all the friends I bought them for. Thank you

16 december 2024
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Svar från Liberty in Love

Thank you so much for your glowing review. It's been our pleasure to help you and we're so happy that you love our products! x

Betygsatt 5 av 5 stjärnor

Earrings brought for my wedding

Earrings brought for my wedding, they were absolutely stunning in person and I got endless comments about how amazing they were and how much more expensive they looked🤩

11 november 2024
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Svar från Liberty in Love

We're delighted to read your feedback, thank you so much for letting us be a part of your special day! x

Betygsatt 5 av 5 stjärnor

Great quality jewelry

Great quality jewelry. Highly recommend!

14 november 2024
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Svar från Liberty in Love

Thank you so much for your recommendation! Your feedback is so important to us x

Betygsatt 5 av 5 stjärnor

Lovely jewellery

Really good quality

12 november 2024
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Svar från Liberty in Love

Thank you so much for your feedback. We're so happy to hear that our products met your expectations.

Betygsatt 5 av 5 stjärnor

A wonderful shopping experience at Liberty in Love.

I was delighted with my complete shopping experience at Liberty in Love. The quality and design of their products is absolutely exquisite, being in a class of their own.
I bought one of their gorgeous Silver Feather Boleros to wear to my Son’s Wedding which complimented my dress and accessories beautifully while receiving many wonderful compliments.
Lastly but not least the professionalism and support from the staff was astounding, I am extremely appreciative of how they made my whole shopping experience one of absolute pleasure.
I would highly recommend Liberty in Love to any future Bride, Wedding Guest or anyone looking to add timeless elegance to their attire.

Carol Shearer

17 juli 2024
Omdöme utan inbjudan
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Svar från Liberty in Love

Thank you so much, Carol, for your feedback and glowing review! It's been our absolute pleasure to assist you in finding that perfect finishing touch to your outfit. We hope you'll continue to enjoy wearing the Silver grey feather bolero at many special occasions in the future, and be reminded of special memories from your son's wedding day. Thanks so much for choosing Liberty in Love x

Betygsatt 1 av 5 stjärnor

Awful quality earrings

Awful quality earrings. I ordered Detroit crystal double drop earrings. The metal work behind the gem is too large and is more visible than the gem when worn. The metal work which goes through the ear is far too thick so the earrings can’t sit properly. The metal is brassy, not appropriate for bridal as they advertise.

12 oktober 2024
Omdöme utan inbjudan
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Svar från Liberty in Love

Thank you for taking the time to share your feedback. We apologise for the disappointment you experienced with the earrings. We understand how important it is for wedding jewellery to meet the highest standards, and we're sorry to hear that the earrings you received did not meet your expectations.

We have already been in touch with you to arrange a replacement, as we value your satisfaction and want to ensure you receive jewellery that you love. Please rest assured that we are taking your feedback seriously and appreciate you choosing Liberty in Love.

Betygsatt 5 av 5 stjärnor

Wedding sets

I ordered two wedding sets one for me mother of the bride and a set for my daughter. All jewellery was lovely. When I asked a question about my bracelet length it was answered quickly.
Would recommend to friends and family.

12 augusti 2024
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Svar från Liberty in Love

Thank you so much for your wonderful feedback, it's very much appreciated!

Betygsatt 5 av 5 stjärnor

Quick delivery and beautiful hair pins…

Quick delivery and beautiful hair pins for my wedding day. Very pleased.

11 juli 2024
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Svar från Liberty in Love

We're so pleased to receive your 5 star review! Thank you so much for sharing your feedback, and congratulations on your wedding day! x

Betygsatt 5 av 5 stjärnor

Very impressive customer service

Very impressive customer service, the jewellery I ordered was for my wedding day and straight away I was contacted by Customer services to say my chosen pieces were slightly different colours and asked if I wanted to amend the order and gave me suggestions. Very attentive and loved the items, which arrived beautifully packaged. Very impressed.

19 juli 2024
Omdöme utan inbjudan
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Svar från Liberty in Love

It's been our absolute pleasure to assist you in finding those perfect pieces for your wedding day! Thanks so much for taking the time to review your shopping experience, we really appreciate your support x

Betygsatt 5 av 5 stjärnor

Absolutely beautiful jewellery

I spent a considerable amount of time looking at all the wonderful jewellery. Such a lovely selection and able to mix and match pieces to complement my wedding dress perfectly.

Fast delivery and beautifully packaged.

Items are absolutely perfect and I can't wait to wear them on our wedding day.

Thank you so much.

15 juli 2024
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Svar från Liberty in Love

Thank you for your wonderful feedback! We're so pleased to hear your comments on the range of products on offer and the presentation and delivery. We hope you had the most wonderful wedding day! x

Betygsatt 5 av 5 stjärnor

Great attentive people behind this company

I ordered two pieces from different collections to be worn together. They were kind enough to reach out and let me know that one was rhodium played (darker) and another silver plated. In addition that the pearls were a different shade. They were so attentive to my order to ensure that this was what I wanted for my big day. I was very impressed as they also suggested suggestions (cheaper and more expensive options). Absolutely would order again. The people here really care about the customers.

26 juli 2024
Omdöme utan inbjudan
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Svar från Liberty in Love

Thank you so much for feedback! It's our absolute pleasure to ensure your accessories are perfect for your wedding day. We really appreciate you taking the time to review your experience with us x

Betygsatt 5 av 5 stjärnor

Wonderful!

Absolutely wonderful company. Everything that’s on the website is absolutely gorgeous and such good quality. On top of the beautiful stock, the staff are absolutely outstanding. They noticed I had ordered some jewellery that didn’t match perfectly and instead of just sending it to me they contacted me and explained what had happened and suggested other options and made a refund for the difference in the price of what I ordered instead immediately.

I absolutely loved my wedding accessories and had so many comments on how lovely they were.

Beautiful accessories, outstanding staff and service - HIGHLY recommend!!

1 juni 2024
Omdöme utan inbjudan
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Svar från Liberty in Love

Thank you so much for your glowing review! We really appreciate your feedback on both the products available and the service you received in finding those perfect bridal pieces. We're so happy to have been a part of your special day x

Betygsatt 5 av 5 stjärnor

Great customer service

Very attentive company with gorgeous products. I had an issue with royal mail and Tabby was so helpful chasing up things from the supplier and I was so relieved to get this last minute order in time for my wedding day. Highly recommended!

4 juli 2024
Omdöme utan inbjudan
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Svar från Liberty in Love

Thank you for your review, Elaine, it's much appreciated! ✨

Betygsatt 5 av 5 stjärnor

I have received excellent customer…

I have received excellent customer service from Tabby at Liberty in Love. I’ve ordered a veil which is slightly bespoke and she has been amazing at dealing with my request and making my vision come to life! I can’t wait to receive my purchase in a few weeks!

4 juli 2024
Omdöme utan inbjudan
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Svar från Liberty in Love

Thanks so much for your wonderful review, Joanna, we really appreciate it! xxx

Betygsatt 4 av 5 stjärnor

A challenging situation turned around with great customer service

A slightly protracted return process that seems to have been a genuine mix up, what could have been a negative experience has been turned around by Tabby's genuine and heartfelt communication and efforts. While the item wasn't right for me, once Tabby and the team were aware of the challenges I'd been having, they couldn't do enough to resolve.

3 maj 2024
Omdöme utan inbjudan
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Svar från Liberty in Love

Thank you very much for taking the time to share your experience with us. We appreciate your understanding and patience regarding the initial mix-up in the return process. It's feedback like yours that helps us grow and improve our services.

We are truly sorry for any inconvenience caused but are heartened to hear that we were able to turn the situation around for you. Our customers are at the heart of everything we do, and it’s our priority to ensure that even when things don’t go as planned, we make every effort to rectify the situation as smoothly as possible.

If there’s anything more we can do for you, or any feedback you’d like to share on how we can make our service even better, please don’t hesitate to let us know. Thank you once again for your valuable feedback and for giving us the chance to make things right.

Liberty in Love x

Betygsatt 5 av 5 stjärnor

Fantastic Cusstomer service

An issue that I had with a bracelet (not I hasten to add in any way the fault of the company or the manufacturer) was resolved quickly and beyond all my expectations by Tabby and the team. Fantastic customer service! I would highly recommend

2 september 2023
Omdöme utan inbjudan
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Svar från Liberty in Love

We're so happy to have exceeded your expectations! We understand how important it is for your jewellery to be perfect and it's been our pleasure to assist in doing so. Thanks so much for your support x

Betygsatt 5 av 5 stjärnor

I experienced fantastic customer…

I experienced fantastic customer service from Liberty in Love. I ordered the incorrect size and it was replaced without any fuss and in a really timely manner. My products (bracelet and earrings) are beautiful and represent great value for money. Would highly recommend.

10 juli 2023
Omdöme utan inbjudan
Logotyp för Liberty in Love

Svar från Liberty in Love

Thank you for your 5 star review! We're so happy to read your feedback on your shopping experience with us. We're delighted you're pleased with the designs and pricing of our products. Thanks so much for choosing us! x

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