Overall experience very good apart from delivery time as we had a few delays, 1 we agreed to but 2 were unforseen but none were company's fault, rather manufacturer. Staff at shop very helpful. Two... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very pleased with the purchase of our new dining chairs, we didn’t have to wait the 16 weeks as we were 1st told , just 12. We were contacted by Lee Longlands delivery driver, they came on time , To... Se mer
A cut above: The delivery team of Frank, Adam and Lee recently provided an excellent service to us whilst delivering our new mattress. The delivery day had been previously arranged, we received a tex... Se mer
Michelle who dealt with our enquiry was really good, polite & professional and yet understanding to our needs, No hard sell or add on’s other than what we requested went through the full coatings... Se mer
Företagsinformation
Informationen kommer från olika externa källor
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Kontaktuppgifter
224 Broad Street, B15 1AZ, Birmingham, Storbritannien
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4,8
Utmärkt
10 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
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Very helpful staff
15 september 2026
Svar från Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team so helpful. Providing friendly and attentive service is always important to us, so your comments are greatly appreciated.
Thank you for choosing Lee Longlands, and we hope to welcome you back again soon!
Warm regards,
The Lee Longlands Team
Dining room set
When they arrived they placed all blankets down through the hallway and into the kitchen to protect the flooring. They then carried though the already assembled table base and then carried the top though making sure that everything aligned and worked perfectly. Finally they brought in all 6 dinning chairs. Brilliant service and friendly delivery men 👍🏻
16 september 2026
Omdöme utan inbjudan
Svar från Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that our delivery team provided such a careful and professional service. It's wonderful to know they protected your flooring throughout, took great care bringing in and positioning your dining table, and made sure everything was correctly aligned and working perfectly before finishing with the chairs.
We'll be sure to pass your kind comments on to the delivery team. Thank you for choosing Lee Longlands, and we hope you enjoy many happy occasions around your new dining table!
Warm regards,
The Lee Longlands Team
Excellent service from Cheltenham shop…
Excellent service from Cheltenham shop and the delivery guys, very polite and helpful. The sofa is lovely the only thing that let it down was the legs that were more grey than oak colour.
15 september 2026
Omdöme utan inbjudan
Svar från Lee Longlands
Thank you for taking the time to share your feedback!
We're delighted to hear that you received excellent service from our Cheltenham team and that our delivery team were polite and helpful. It's also wonderful to know that you're pleased with your new sofa.
We're sorry, however, that the colour of the legs wasn't quite what you expected, appearing more grey than the oak tone you had anticipated. We appreciate you highlighting this and will ensure your feedback is shared with the relevant team.
Thank you for choosing Lee Longlands. We hope you enjoy your lovely new sofa for many years to come!
Warm regards,
The Lee Longlands Team
Good service polite staff and very…
Good service polite staff and very helpful in helping me .
14 september 2026
Svar från Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that you received good service and found our team polite, friendly and helpful throughout your visit.
Thank you for choosing Lee Longlands. We really appreciate your comments and look forward to welcoming you back again!
Warm regards,
The Lee Longlands Team
Great furniture and service!
Furniture looks great, just as hoped for. Good value for money, supported by helpful sales staff and a very professional delivery team, taking great care.
14 september 2026
Omdöme utan inbjudan
Svar från Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that your new furniture looks just as you hoped and that you found it to be great value for money. It's also wonderful to know that our sales team were helpful throughout your purchase.
We're especially pleased that our delivery team provided such a professional service and took great care with your furniture and home.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Svar från Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that you received excellent service and found our team so welcoming and helpful. We'll be sure to share your kind words with them.
Thank you for choosing Lee Longlands, and we look forward to welcoming you back again soon!
Warm regards,
The Lee Longlands Team
James was Very professional and…
James was Very professional and supportive in making decisions
13 september 2026
Svar från Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that James was professional and supportive, taking the time to help you feel confident in making the right decisions for your purchase.
We'll be sure to pass your kind comments on to James. Thank you for choosing Lee Longlands, and we hope you're delighted with your new furniture!
Warm regards,
The Lee Longlands Team
Svar från Lee Longlands
Thank you
Terrible product and customer service
I used to be a loyal client of Leelonglands for over 20 years . In recent years I have seen decline in their products and customer services. Recently I purchased a single chair for the price of £1500 which meant to be high quality leather, when it arrived after 4 months, it was a poor quality leather which felt more like plastic, also the colour was completely different from my order. It wasn’t only the quality of the chair more so the customer service upset and disappointment me. I would like to add that I found out the chair was made in china! In one word the chair was crap. This is a second time I had problem with their products.
Unless, the company improves their customer service and check the authenticity of their Chinese suppliers they will lose more and more of their loyal clients for good!
15 juli 2026
Omdöme utan inbjudan
Svar från Lee Longlands
We're very sorry to hear that you were disappointed with both your chair and the customer service you received. We appreciate how frustrating this must have been after waiting several months for your order, particularly when the colour and finish did not meet your expectations.
Lee Longlands offers a wide range of furniture from established manufacturers in the UK and around the world, including British-made collections. The country of manufacture can vary depending on the brand and product selected, and customers who specifically wish to purchase UK-made furniture have a number of options available. Our experienced sales teams are always happy to advise on where individual products are manufactured and help customers choose accordingly.
Regardless of where a product is manufactured, we expect the furniture we sell to meet the appropriate quality standards and the specification ordered. We're therefore sorry that on this occasion you feel both the product and the service fell short of the standards you have come to expect from Lee Longlands over many years.
We appreciate your feedback and will ensure your comments are shared with the relevant team.
Warm regards,
The Lee Longlands Team
Great service
Great service. Staff were not pushy like some that work in furniture retail.
13 september 2026
Svar från Lee Longlands
We're delighted to hear that you enjoyed a relaxed and helpful experience with our team. We believe choosing new furniture should never feel pressured, so it's wonderful to know you were given the time and space to make the right choice for you.
Thank you for choosing Lee Longlands. We look forward to welcoming you back again in the future!
Warm regards,
The Lee Longlands Team
All the team were great with a good mix…
All the team were great with a good mix of being helpful but not too pushy 😌
12 september 2026
Svar från Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that the whole team struck the right balance between being helpful and giving you the space to browse and make your decision without any pressure.
Thank you for choosing Lee Longlands. We'll be sure to pass your kind comments on to the team, and we look forward to welcoming you back again!
Warm regards,
The Lee Longlands Team
Great service from Tim informative and…
Great service from Tim informative and very helpful without being pushy sales person made for a great experience
12 september 2026
Svar från Lee Longlands
We're delighted to hear that Tim provided such an informative and helpful service while giving you the space to make your decision without any pressure. That's exactly the kind of relaxed shopping experience we want our customers to enjoy.
We'll be sure to pass your kind comments on to Tim. Thank you for choosing Lee Longlands, and we look forward to welcoming you back again!
Warm regards,
The Lee Longlands Team
Norfolk delivery
Nathan and Lee delivered our living room furniture to our holiday home in Norfolk. A long drive out for them but they were courteous and nothing was too much trouble.
Many thanks
8 september 2026
Omdöme utan inbjudan
Svar från Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that our delivery team provided such a courteous and helpful service when delivering your living room furniture to your holiday home in Norfolk.
We really appreciate your recognition of the long journey involved, and it's wonderful to know that nothing was too much trouble for the team when they arrived.
Thank you for choosing Lee Longlands. We hope your new furniture is the perfect addition to your holiday home and that you enjoy it for many years to come!
Warm regards,
The Lee Longlands Team
Svar från Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that Mandy provided you with such excellent and helpful service. We'll be sure to pass your kind comments on to her – she'll be very pleased to receive the recognition.
Thank you for choosing Lee Longlands. We hope you're delighted with your purchase and look forward to welcoming you back again!
Warm regards,
The Lee Longlands Team
Friendly and professional staff, excellent choice
Friendly and professional staff, well informed. Great choice of rugs. We purchased a very original one we have not seen anywhere else. Overall, great shopping experience.
11 september 2026
Svar från Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you enjoyed such a positive shopping experience and found our team friendly, professional and knowledgeable.
It's especially lovely to know that you were impressed with our selection of rugs and found something distinctive that you hadn't seen elsewhere. We hope your new rug looks fantastic in your home!
Thank you for choosing Lee Longlands, and we look forward to welcoming you back again in the future.
Warm regards,
The Lee Longlands Team
Friendly and helpful sales staff
Friendly and helpful sales staff who made special efforts to help us find the right products and helped choose the best fabrics.
11 september 2026
Svar från Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that our sales team were friendly and helpful, and went the extra mile to help you find the right products for your home.
Choosing the perfect fabric can make all the difference, so it's wonderful to know that their advice helped you feel confident in your final choices.
Thank you for choosing Lee Longlands. We hope you're delighted with your new furniture and enjoy it for many years to come!
Warm regards,
The Lee Longlands Team
Fantastic communication and very…
Fantastic communication and very helpful. My order was all done over the phone and it was a very quick smooth process. Would highly recommend
11 september 2026
Svar från Lee Longlands
Thank you so much for your fantastic review and recommendation!
We're delighted to hear that the communication was excellent and that our team made ordering over the phone such a quick, helpful and straightforward experience.
It's wonderful to know the whole process went smoothly, and your recommendation means a great deal to us.
Thank you for choosing Lee Longlands. We hope you're delighted with your purchase!
Warm regards,
The Lee Longlands Team
James has been very helpful indeed
James has been very helpful indeed. He has spent time making sure we chose the most suitable items for our needs.
11 september 2026
Svar från Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that James was so helpful and took the time to understand your requirements, ensuring you chose the items best suited to your needs.
Providing patient, knowledgeable and personalised advice is exactly the service we aim to offer, and we'll be sure to pass your kind comments on to James.
Thank you for choosing Lee Longlands. We hope you're delighted with your new furniture!
Warm regards,
The Lee Longlands Team
Delivery team Nathan and Lee are good …
Delivery team Nathan and Lee are good representatives for the company. Polite, helpful with good communication up to delivery.
Overall very satisfied with Lee Longlands staff and product.
11 september 2026
Omdöme utan inbjudan
Svar från Lee Longlands
We're delighted to hear that our delivery team arrived on time, were polite and provided such a good service. It's also great to know they removed all the packaging and left everything tidy for you.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
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