Two month down the line and I am still waiting to finish the interminable process of transferring three domain names to LCN - beginning to wonder why I thought this was a good idea. I have supplied... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I called as I was having a problem making a payment for my account online. My first responder was not at all helpful and not particularly patient or friendly, refusing to help unless I got him my r... Se mer
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I rang to have a old email account restored. I am absolutely useless with computers. The call handler knew exactly what to do and talked me through each step. He was patient and extremely knowledgeab... Se mer
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As always really exceptional service. My mobile signal died after the first person had been really helpful. The next person who answered was equally helpful and took up where we had left off seamlessl... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Established way back in February 2000, LCN.com has become the largest organically grown web hosting and domain name company in the UK. We hold over 350,000 domain names and host over 50,000 web sites for nearly a quarter of a million satisfied customers.
LCN.com Web Hosting
Skrivet av företaget
Kontaktuppgifter
Unit 17, Gateway 1000, Whittle Way, Arlington Business Park, SG12FP, Stevenage, Storbritannien
- 00441438532000
- www.lcn.com
4,3
Utmärkt
6 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Once again LCN and Rob proved that LCN customer service is the best.
12 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
Thanks for the feedback! We’re glad to hear that Rob provided great customer service, and we’ll make sure to pass this on to him.
Excellent prompt service
20 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for your review! We’re really glad to hear you’ve been happy with our service.
Great providers
LCN are always so helpful and are usually easy to get hold of someone who can assist with any problems. They are patient and able, even with a hopeless luddite like me with very little understanding of the technical aspects of computers etc.
20 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for such a thoughtful review! We’re so pleased to hear our team have been patient and able to help, even when the technical side feels tricky. Making things easier to understand and ensuring you get the support you need is exactly what we’re here for.
We really appreciate your review and look forward to helping whenever you need us.
Easily the best
I have used LCN for a decade and they are superb. Their customer service is easily the best I have ever encountered in my 59 years! I only use them and cannot recommend them highly enough
20 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you so much for such fantastic feedback! It means a lot to know you’ve trusted us for over a decade, and we’re especially proud to hear our customer service stands out as the best you’ve experienced.
We really appreciate your loyalty and recommendation, we’ll keep working hard to live up to it.
The team always answer the telephone…
The team always answer the telephone Expediently, they are always very helpful and always resolve any queries I might have
19 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for sharing your experience. We’re pleased to hear that our team have been helpful and able to resolve your queries quickly. We really appreciate you taking the time to leave us a review.
Personal service
Personal service, I can speak to a real person on the phone, and they know what they are talking about. They are great!
19 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for your feedback. We’re glad you found it easy to speak to someone who could assist and provide clear guidance. We appreciate you taking the time to share your experience.
LCN have an amazing excellent service…
LCN have an amazing excellent service team, who are quick to respond, listen and solve my problems satisfactorily. R
8 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
Thanks so much for the lovely review! We’re really glad to hear our team could help quickly and get everything sorted for you. It means a lot that you took the time to share your experience.
Working with LCN was refreshing
Working with LCN was refreshing, willing o help and taking time to solve the issues. Would recommend to all
9 maj 2025
Omdöme utan inbjudan
Svar från LCN.com
Thanks so much for your review! We’re really glad to hear you found working with us a good experience and that our team was able to take the time to help.
Your recommendation means a lot to us!
Account renewal query
My phone call was answered quickly and courteously. (This is rare these days as usually we get long delays and 'all operators are busy...')
My problem was dealt with quickly and efficiently by Kyle.
18 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for your review. We’re so glad Kyle was able to help you quickly and efficiently, and that you had such a positive experience with our team.
We’ll be sure to pass your feedback on to him, it will mean a lot.
Hosting a Charity
Good response to Customer Service query.
Sorted by return email.
22 juli 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for your review. We’re glad to hear our customer service team was able to resolve your query quickly by email. We really appreciate you choosing us to support your charity hosting.
Helpful and polite
Helpful and polite.
Answered my questions and queries thoroughly
1 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for your review. We’re pleased to hear our team was helpful and polite, and that your questions were answered thoroughly. We’re always here if you need further support.
Simple to use
Simple to use, fast support responses and it works!
for my notavet.co.uk pod cast im very happy i made the right choice with LCN.
And no they didnt pay me to say this!
15 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for the fantastic feedback! we really appreciate you choosing LCN. We promise we didn’t pay you either :)
BILLING
Had an issue with billing
Kyles your man,all sorted no hassle
15 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for sharing your feedback. It’s great to hear that Kyle was able to resolve your billing issue quickly. We’ll be sure to pass your comments on to him.
Spoke to Kyle
Spoke to Kyle, needed to cancel my domain name and monthly payments as I don't use the website anymore. He was very helpful and delt with my problem professionally.
15 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
Thank you for your review. It’s great to hear that Kyle was able to help you. We’ll make sure he sees your feedback. If you ever need our services again in the future, we’d be happy to welcome you back.
LCN - a great domain/hosting provider
A very knowledgeable team, support are always ready to assist.
Very reasonable prices.
Have used them for many many years now
13 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
We’re glad you’ve been happy with our service over the years and found our team helpful. :)
Above and beyond
Have been with LCN since I set up my company 15 years ago, only a couple of glitches in that time, not their doing, and one call and its all back to normal.
They always seem to know exactly what I want and how to provide it.
12 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
Thanks for your review and for being with us for the past 15 years. We’re pleased to hear we’ve been able to keep things running smoothly for you and get any issues sorted quickly when needed.
Set up of Google phones email
James was very knowledgeable and thorough, spoke clearly and understood my frustration with setting up the emails. Sorted out the problems in very quick time .
Thanks James, UTV.
12 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
Thanks for your review. We’re glad James could get your email setup sorted quickly and make the process straightforward.
Very professional and didn’t have to…
Very professional and didn’t have to wait long on the phone
8 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
We’re glad we could get to your call quickly and we could help :)
Kyle was great
Kyle was great, dealt with my query quickly, efficiently and was very pleasant. Also advised me to clear out our email as storage was running low.
Great service thanks
12 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
Thanks for your review. We’re glad Kyle could help you quickly and make the process easy. It’s great to hear you found his advice useful too.
We’ll make sure your feedback is passed on to him.
Helpful support
It took a few calls to help get our problem resolved and restore access to an e-mail inbox, but their staff have the patience of a saint!
12 augusti 2025
Omdöme utan inbjudan
Svar från LCN.com
Thanks for your feedback. We’re glad we could get your email access restored and see everything back up and running.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.