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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Cold called by a very persistent sales person. She said she was going to send a sample and then interrogated me about my skin type, skincare etc. She was very patronising, lecturing me about ingredien... Se mer

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Betygsatt 5 av 5 stjärnor

Outstanding customer service. I spoke with a representative called cat. She went above and beyond to meet my needs, as quickly and efficiently as possible, which I’m extremely grateful for. I woul... Se mer

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Betygsatt 5 av 5 stjärnor

Matika Age Defying Cream by Lavie Labs. I've been using this product for more than 2 years, perhaps even longer than that. It is light, creamy, white, and loves my skin! It disappears leaving a ric... Se mer

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Betygsatt 5 av 5 stjärnor

After being sceptical about these products, I receive my free samples and cancelled my subscription straight after as many more companies have promised the earth and have failed to deliver what they p... Se mer

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Företagsinformation

  1. Skönhet och välbefinnande

Skrivet av företaget

A pioneering UK-based company in skincare for almost a decade, selling our premium medical-grade skin care products to Dermatologists and cosmetologists worldwide and our target audience in the UK and USA.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

927 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Absolutely love these products..used…

Absolutely love these products..used three so far and can definitely see results. I love the way the serum creams and eye care go on. The full instructions and the personalised service.

21 november 2025
Omdöme utan inbjudan
Logotyp för Lavie Labs

Svar från Lavie Labs

Thank you for the kind review! We aim to make our service as personalised to each client as possible and we look forward to looking after you for a long time to come!

Betygsatt 1 av 5 stjärnor

DON'T BE FOOLED

I was called by the sales rep asking for more money before I could receive the item that I was due to get as per my "subscription" . They offered lots of products for "FREE" however when you look more closely you are paying every 30 days and only getting a product every 45 days. To me this counts as a SCAM. They only contacted me after the 30 days were over and had taken money from my account and so are now saying I am not entitled to a refund AND am not entitled to receive the product as I have cancelled my subscription. High pressure sales with skilled tactics to make a very bad offer sound like a good deal. AVOID AT ALL COSTS.

21 november 2025
Omdöme utan inbjudan
Logotyp för Lavie Labs

Svar från Lavie Labs

I am very sorry you feel this way Sonia, we ship every 45 days as this is the frequency our ladies find most inline with their usage. I can see you have now recieved your order and an extra freebie so I'm really happy we have resolved this for you. As always if you need anything please do reach out!

Betygsatt 5 av 5 stjärnor

Love it how it make your skin glow

Love it how it make your skin glow. And it so soft. I used this product a little while back. I don’t know why I stopped but I’m back now. It makes your skin look great. I’m very happy with it and would recommend

3 november 2025
Omdöme utan inbjudan
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Svar från Lavie Labs

Thank you for your kind review, we are thrilled to have you back Beverly!

Betygsatt 5 av 5 stjärnor

Simply Superb!

I initially tried the cleanser from Lavie Labs — honestly, I was a bit dubious at first, but it completely removed all my makeup so gently and left my skin feeling baby-soft. I was so impressed, as other products I’ve used never removed everything properly — this one really does!

So, I decided to treat myself and got the Ashkra Eye Serum, the Metinka Face Cream, and the Brightening Gel. They all feel superb on my skin!

I’ve continued the routine and recently added the Oulala Face & Neck Serum (I use it only at night as recommended) and the Immortality Cream — which honestly feels like the most luxurious cream I’ve ever used.

I’m literally obsessed — I’ve had so many compliments on my skin and would highly recommend all the Lavie Labs products I’ve tried so far!

11 oktober 2025
Omdöme utan inbjudan
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Svar från Lavie Labs

Thank you for your kind review, we are really glad you are loving the products! The Immortality really is something special! We look forward to having you as part of the family for a long time to come!

Betygsatt 1 av 5 stjärnor

They called made me an offer for…

They called made me an offer for delivery charge only to entice be back as a customer.. assured me no hidden agenda, 4 weeks later took money from my bank now no one will reply to be, i have raised a fraud case against them as they keep ignoring me

24 september 2025
Omdöme utan inbjudan
Logotyp för Lavie Labs

Svar från Lavie Labs

We are truly sorry you feel mislead, it was confirmed both in the call and the welcome email that this was a 30 day free trial. I can see that both of your emails where responded to within 15 minutes. I know that our Customer Service Manager has reached out and I'm really glad that this is resolved now.

Betygsatt 5 av 5 stjärnor

Debbie and Jonathan are incredible to…

Debbie and Jonathan are incredible to talk if you ever need any help. I have been ordering these products for over a year now and I also recommend them to my clients in my clinic. I think they are worth every penny for all the compliments I get about my skin. Highly recommended it!

1 januari 2025
Omdöme utan inbjudan
Logotyp för Lavie Labs

Svar från Lavie Labs

We are so glad that Debbie and Jonathan are looking after you! We love hearing feedback about the compliments our customers get and we look forward to having you with us for a long time to come!

Betygsatt 5 av 5 stjärnor

Small problem with my order but it was…

Small problem with my order but it was quickly resolved. Great products and customer care x

10 oktober 2025
Logotyp för Lavie Labs

Svar från Lavie Labs

I'm really glad you were looked after and your problems were resolved. We are so happy you love the products and look forward to having you as part of the family for a long time to come!

Betygsatt 1 av 5 stjärnor

Rosie called me suggesting I try the…

Rosie called me suggesting I try the moisturiser. Happy to give it a go. When it arrived its chemical rating was high (on my Yuka app I use) and I messaged Rosie to tell her I wouldn’t be using the product but happy to send back (unopened), please cancel my card details. I have rung the number countless times, from different phones, and left 5 messages. Rosie has ignored them all and £32 has just come out of my account!!! So angry! Absolute scam! Do Not use. Products highly toxic! If Rosie calls, put the phone down immediately 😡

16 september 2025
Omdöme utan inbjudan
Logotyp för Lavie Labs

Svar från Lavie Labs

I'm really glad we managed to resolve this for you! Like I said we usually advise our customers to email us directly to avoid situations like this however I have now cancelled your subscription and you have been refunded.

Betygsatt 5 av 5 stjärnor

After being contacted by Rob Chezick…

After being contacted by Rob Chezick and being told how great the products are I thought I would try them
I have now been using for a month and I am really happy with the results
I am excited about the next few months of using

12 oktober 2025
Omdöme utan inbjudan
Logotyp för Lavie Labs

Svar från Lavie Labs

We are so glad you are enjoying the products! We can't wait to see your long term results!

Betygsatt 5 av 5 stjärnor

Fantastic Products and AMAZING Results

I have been using Lavie Labs products for 4 years now and can testify for how good they are, they actually do what they say they will.
I’ve used Matinika for 4 years and wouldn’t use another moisturiser. Skin loves it, absorbs it beautifully and leaves skin feeling ‘fed’.
I’ve used Ashkara eye serum for over a year, it has visibly smoothed my crepey looking lids and eradicated a crease on my right eye lid.
Finally, I’ve been using Skin Immortality for 3 months. It’s frankly incredible, visibly lifted and smoother skin, brighter complexion and the comments from people keep coming! ‘Have I had Botox, what procedure have I had? Have I had laser treatment…..it’s the cream!!! When you look at the ingredients it’s then easy to see why this cream works so well. Lavie always offer me an annual package where I can pay per month and have my skincare sorted for the year. I highly recommend their products.

11 oktober 2025
Omdöme utan inbjudan
Logotyp för Lavie Labs

Svar från Lavie Labs

Thank you for your kind review! We are over the moon that you are loving the products, we look forward to having you as part of the family for years to come!

Betygsatt 5 av 5 stjärnor

Great products, helpful and knowledgeable staff

What a fabulous company to deal with. Very pleasant and helpful staff that bend over backwards for you. The products are so luxurious, you feel like a million dollars when you use them. They actually do what they say on the box. Well done Lavie Labs!

9 oktober 2025
Omdöme utan inbjudan
Logotyp för Lavie Labs

Svar från Lavie Labs

We are so glad the team are looking after you and that you are enjoying the products! We look forward to seeing your long term results!

Betygsatt 5 av 5 stjärnor

Tried the lavie ashkara eye serum and…

Tried the lavie ashkara eye serum and immediately I noticed the lines disappear. Crows feet are gone, I must admit that was unexpected, seeing such an instant difference.

10 oktober 2025
Omdöme utan inbjudan
Logotyp för Lavie Labs

Svar från Lavie Labs

Wow! We are so glad you are already seeing some results with the Ashkara!

Betygsatt 5 av 5 stjärnor

Best cream for wrinkles

Definitely one of my favourite companies, I love the Matinika cream & have used it for quite a few years now, I’m 47 but im told often I look early 30s lol I do look a lot younger than before I started using tbh , I had deep set wrinkles on forehead and fine lines at mouth & between eyebrows & can’t really see them now, I will continue to use this cream forever, thank you

6 oktober 2025
Omdöme utan inbjudan
Logotyp för Lavie Labs

Svar från Lavie Labs

Thank you for your kind review! We are absolutely delighted to hear about the improvements you have seen, it really makes our day! We look forward to having you as part of the family for a long time to come.

Betygsatt 5 av 5 stjärnor

Matinika skin cream

I love this product! the Matinika skin cream. I am 65, have been using it for a few years now and get a lot of compliments on my skin. Have used much more expensive creams in the past but this is my favourite. Their customer service is excellent too

8 oktober 2025
Omdöme utan inbjudan
Logotyp för Lavie Labs

Svar från Lavie Labs

Thank you very much for your review! We love hearing about the compliments our customers get! I'm so glad the customer care team have been looking after you, we strive to keep our customers happy.

Betygsatt 5 av 5 stjärnor

Results based products

I have been using the bosem, brightening gel, skin immortality and the matinika cream for only around 10 days and I can already see a great difference in my skin, all products are light weight but leave your skin feeling very nourished and hydrated still and lasts through out the day. I was abit hesitant on how the products would smell due to them having no perfumes in them but they all smell nice very light natural scents to them

6 oktober 2025
Omdöme utan inbjudan
Logotyp för Lavie Labs

Svar från Lavie Labs

We are so glad you are loving the products! We understand that the scent of some of the products can be unfamiliar however not using perfumes allows for fewer negative reactions. We can't wait to hear about your long term results!

Betygsatt 5 av 5 stjärnor

After being sceptical about these…

After being sceptical about these products, I receive my free samples and cancelled my subscription straight after as many more companies have promised the earth and have failed to deliver what they promised about their products and what they would actually do. WELLLLL...... I should have waited because after just 2 days I could feel the benefit of Lavie labs already 💯🥰💯 and emailed them to tell them I would be resubscribing. My skin has felt AMAZING in just 2 days of using their products. My skin has felt so soft and mosturized all day I cannot recommend these products more. 💯🥰💯

1 oktober 2025
Omdöme utan inbjudan
Logotyp för Lavie Labs

Svar från Lavie Labs

Wow! Thank you so much for your kind review. We are so glad you are loving the products and hope to have you as part of the family for a long time to come!

Betygsatt 5 av 5 stjärnor

I am quite happy with my product came…

I am quite happy with my product came on time , skin looks so much better an more youthful looking ,feel 5 yrs younger ,thank you

25 september 2025
Logotyp för Lavie Labs

Svar från Lavie Labs

Wow, thank you for your kind review! We are really happy to hear about the results you are seeing, it really does make our day!

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