Landys Chemist Omdömen 2 974

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Had to return two items which I could not use due to having allergies. I returned the good yesterday and was refunded today. I think there a very good company to deal with and would definitely us... Se mer

Betygsatt 5 av 5 stjärnor

I've used Landy's often. Great service. Great value and free postage over £15 is an added benefit. Plus points collection. Everything to love.

Betygsatt 5 av 5 stjärnor

I was lucky to find Landys Chemist while searching for an item I buy on a regular basis. The price was amazing and delivery in good time. I will definitely keep a track on what Landys have to offer... Se mer

Betygsatt 5 av 5 stjärnor

Found the product I wanted online at Landys at a discounted price. It was delivered by Royal Mail 2 days later and was very well packaged. Very good service, would definitely use again.

Företagsinformation

  1. Onlineapotek
  2. Parfymaffär
  3. Butik med vitaminer och tillskott
  4. Hälsocenter

Skrivet av företaget

Landys Chemist provides for all your wellness needs. We offer a wide range of products designed to tackle everyday concerns and help you live your best life. We deliver globally and, as a family business, try to ensure all our customers experience a really high quality service. To assist with that we answer emails 365 days a year and are also available on the phone if you ever need to speak to a real person. Our expert team of wellness specialists are always on hand to provide support and advice on products if needed. Landys Chemist is a leading UK Pharmacy business. In 2021 and again in 2023 we were awarded the prestigious C&D Indepedant pharmacy of the year award. We are also a sustainability champion; winning the 2022 Pharmacy Business Awards sustainable pharmacy of the year award. We are proud to recycle 95% of our waste and also operate a plastic free operation. On a local level we are always working hard to support our community. Whether it's our partnership with local foodbanks, our free delivery service for disabled, less mobile and vulnerable patients or our free advice clinics in store, we are always seeking ways to support and help our local community thrive. You can trust Landys Chemist for all your wellness needs.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 97 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

They advertise and take orders for items they don’t have

I’ve been using Landys Chemists for more than a few years, and they've been fairly good, processing and posting orders within a day or two. But things have changed, and I had to cancel my previous order because after several days of waiting, I saw no sign of posting. I thought perhaps that was a one-off unforeseen problem so I ordered again, Echinacea that I needed for my cold and lactase that I regularly use. I placed the order on 07 January, last week. I received an email 4 days ago giving me the tracking number but they posted the item on Tuesday and finally, I received my purchase today on 15 January.
The only explanation is that these people advertise & take orders for items they don’t have which is dishonest and disrespectful to the customers. I obviously bought my last item from this lot and am not happy with myself for giving them 2 stars that they don’t deserve.

7 januari 2026
Omdöme utan inbjudan
Logotyp för Landys Chemist

Svar från Landys Chemist

I'm sorry to see this. I can assure you that we always do our best to handle orders efficiently and quickly - as you mentioned you experienced for many years with us. We have had an unexpectedly busy start to the year combined with lots of staff absences due to illness. We are back on top of things now so hopefully if you do ever use us agin the experience will be positive. Wishing you all the best.

Betygsatt 1 av 5 stjärnor

Order not sent out!

Ordered 2 Australian bush flower remedies exactly 1 week ago. These items were to get me through a family funeral. Desperately needed for Thursday morning, day of the funeral. Emailed them to see if the item had been sent and no response. Rung them up, the items hadn't even been sent out for delivery. Beyond mortified. Not even a phone call to say we can send one of them for you as we are waiting on more stock of another. Dont put it on your website if you dont have it in stock!!! Could have ordered them elsewhere and had them in time! Being a chemist which people are dependable upon, this company needs to do better!!

13 januari 2026
Omdöme utan inbjudan
Logotyp för Landys Chemist

Svar från Landys Chemist

I'm so sorry to see this and apologise for us letting you down in your time of need. We have had a number of challenging circumstances to kick the year off which is no excuse for disappointing you in difficult times. We are reviewing how we can handle this better in the future. Wishing you and your family all the best.

Betygsatt 5 av 5 stjärnor

Easy to order from website

Easy to order from website. Package arrives in good time and well wrapped. This is my second purchase and I wouldn't hesitate to recommend and will be purchasing from again in the future.

9 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I placed order 101167798

I placed order 101167798, and it has remained unshipped since December 29. The order has not been handed over to the shipping company, and the status has shown no progress.
I contacted customer support, and I was advised to wait until Wednesday, January 7, 2026, for an update. While I appreciate the response, the overall delay and lack of clear communication are disappointing and do not meet the level of service I expected.
I hope the company addresses this issue seriously and improves its processes and transparency for future customers.

6 januari 2026
Omdöme utan inbjudan
Logotyp för Landys Chemist

Svar från Landys Chemist

I'm sorry to see this. Shipping perfumes to Saudi Arabia is a complicated operation that does require a bit more time unfortnuately.

Betygsatt 1 av 5 stjärnor

Took my money didn't give me anything in exchange or answer emails

Took my money. No confirmation of order by email or on my online account. Didn't reply to 2 emails. Am disputing payment and going to get my money back, I had to order from another company. Avoid.

28 december 2025
Omdöme utan inbjudan
Logotyp för Landys Chemist

Svar från Landys Chemist

I'm sorry to hear this. I can assure you we reply to all customer emails and confirm all customer orders. I've requested your information to try and help resolve this.

Betygsatt 1 av 5 stjärnor

Haven't received my order yet

Haven't received my order yet. I ordered it on the 29th Dec and realise there was a BH on the 1st January, however the tracker is saying that Royal Mail haven't received it despite company dispatching it on the 29th...would appear that its got lost!!!!

2 januari 2026
Omdöme utan inbjudan
Logotyp för Landys Chemist

Svar från Landys Chemist

I'm sorry to hear that. I will contact Royal Mail to get this resolved. If they can't locate and deliver your parcel then we'll gladly resend it for you free of charge.

Betygsatt 5 av 5 stjärnor

MACUSHIELD

From start to finish the purchasing of these tablets took about five days.
The order was accepted on day one snd Royal Mail delivered by day five. Excellent customer service. Thank you.

19 december 2025
Omdöme utan inbjudan

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