I needed a unique gift for a friends 40th and Laines delivered the most beautiful plush, glam slippers all the way to Australia. Prompt delivery and packaged so beautifully I simply removed the addres... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What a stunning product, my sister loved it as her birthday gift. You also included very chic free gifts, which she loved 😍. Quality of beading is really beautiful.
This is the 3rd pair of sliders/slippers I’ve ordered from Laines London all as gifts for friends and family and everyone has loved receiving them. I really need to get a pair for myself next time.
OMG I love it, particularly the sweary offerings! I wish wish wish they would expand the sandals offering. Or just the objectionable words as brooches, interchangeable with mules/ slippers etc. m... Se mer
Företagsinformation
Skrivet av företaget
Welcome to Laines London, where comfort meets luxury in a collection designed for the modern woman. As a British company, we began our journey with exquisite slippers and have since evolved into a full range of couture fashion and accessories. Our in-house design team designs each piece with care, ensuring that every look empowers you from morning to evening. At Laines London, we prioritize femininity, effortless style, and wearability, conducting regular fit tests and rigorous quality control to ensure that our fashion and footwear embrace you in a comfort. We are proud that Laines London is an all female run brand
Kontaktuppgifter
4,8
Utmärkt
401 omdömen
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Svar från Laines London
Thank You for your lovely feedback - it is greatly appreciated
I've bought four pairs of slippers and…
I've bought four pairs of slippers and my last order which was two pairs I didn't get any badges and they are both going to be christmas pressies
27 september 2025
Svar från Laines London
Hello Dawn,
As mentioned in our previous email correspondence, you have received exactly what was ordered from our website. We offer a wide variety of slipper styles, and not all of them include brooches. The pairs you selected are not shown with brooches, nor does the product description indicate that they come with any.
As previously stated, if you would like to return the unworn slippers for a full refund so that you can reorder a pair that does include brooches, we would be more than happy to assist you with that process.
Additionally, please note that we have, in the past, offered free gifts with certain orders — sometimes including a set of brooches. However, that promotion ended on September 1st, which may be the reason for the confusion.
Kind Regards
Chantelle
Slippers
Quality nit as good as i thought it be and packaging needs sorting out bought these fir presents the mesh bags shouid be same color as slipper and expected my two pairs to come in own box iv now got to find boxes for slippers make them look like a good present
26 september 2025
Svar från Laines London
We’re sorry to hear you were disappointed with the complimentary organza bags.
These are provided in our signature brand colours, and unfortunately, we’re unable to offer a variety of colour options for our packaging at this time.
Our slippers are shipped in strong, durable boxes designed to protect them during transit. We do not use individual shoe boxes, as this helps us keep costs down and pass those savings on to our customers. We include full details about our packaging on our website to ensure transparency, but we’re sorry if this was missed.
We currently don’t offer gift packaging as standard, but we truly appreciate your feedback and will definitely consider offering gift boxes as an optional extra in the future.
Thank you again for your order and for taking the time to share your thoughts.
Svar från Laines London
Thank You for your lovely feedback - it is greatly appreciated
Bit slow on delivery but worth the wait…
Bit slow on delivery but worth the wait - beautiful soft jumper that stands out from the crowd - will dress up or down really well depending on what it's worn with. Very happy.
12 september 2025
Svar från Laines London
Thank You for your lovely feedback - it is greatly appreciated
Sizes are much bigger the stated
Sizes are much bigger than stated. No free of charge returns offered. Price value poor.
13 september 2025
Svar från Laines London
Thank you for your feedback — we're genuinely sorry to hear that you were disappointed with your shopping experience.
We do our best to provide detailed product information, including a size guide available on our website, to help customers choose the correct fit. If there’s ever any uncertainty, our customer service team is always happy to assist before a purchase is made.
We also make our shipping and returns policy clear and accessible online, as we understand how important this information is when making a decision. While we’d love to offer free returns, as a small business this unfortunately isn’t something we’re able to provide unless the item is faulty — a practice that is increasingly common across the industry.
We truly value your feedback and will take it on board as we continue to improve. If there’s anything else we can help with, please don’t hesitate to get in touch
Absolutely first class customer service…
Absolutely first class customer service from Chantelle today, she really went above and beyond when helping me with an exchange.
I love everything about this company. The slippers are top quality and the staff are brilliant. Would highly recommend!
17 september 2025
Omdöme utan inbjudan
Svar från Laines London
Thank You so much for your feedback it’s truly appreciated 🩷
Brilliant service and very helpful
18 augusti 2025
Svar från Laines London
Thank You so much for your feedback it’s truly appreciated 🩷
Christmas gifts
Christmas gifts. Shopping early.
Quality looks great. Very nice exited to gift them.
15 augusti 2025
Svar från Laines London
Thank you for your feedback it is truly appreciated 🩷
The classic slippers are wonderful and…
The classic slippers are wonderful and so comfortable!
The customer service is impeccable.
I received feedback on my questions immediately.
Highly recommend.
These are my favorite gifts to give.
15 augusti 2025
Svar från Laines London
Thank you for your feedback it is truly appreciated 🩷
Svar från Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Will be ordering again!
Fast delivery - order has arrived and I am so happy. Definitely worth the price. Purchased as a gift for my mum and I know she will love them.
Will definitely be ordering again x
30 augusti 2025
Svar från Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Great customer service!
I ordered two items and there was a wee delay in them arriving due to stock levels but they were sent by express delivery at no extra charge to me. Both are beautiful! Thank you
25 augusti 2025
Svar från Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Great experience.
Great communication from purchase to delivery. The items come well packed & in perfect condition.
24 augusti 2025
Svar från Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Absolutely love the slippers thank u I…
Absolutely love the slippers thank u I will definitely purchase more!
23 augusti 2025
Svar från Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Svar från Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Svar från Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Quality Slippers
Very pleased with my purchase- quality and finish better than expected.
Had to wait a bit longer for delivery but that wasn’t an issue.
23 augusti 2025
Svar från Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Chicken Slippers
Saw this site in the S magazine on Sunday and loved the unique looking slippers.
Great quality and excellent service too.
24 augusti 2025
Svar från Laines London
Thank You for such lovely feedback - it is greatly appreciated :)
Did not receive any products yet - no response from company
Did not receive any products yet. Have sent multiple messages but no answer! Not sure whether this is scam
22 augusti 2025
Svar från Laines London
Good Morning Mieke, I hope you are well. We have received no emails from yourself to discuss any issues. i have now reached out to you for further information as according to our end this has been shipped so there must be an issue with UPS. Please respond to our email so we can resolve this for you ASAP
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