I needed a unique gift for a friends 40th and Laines delivered the most beautiful plush, glam slippers all the way to Australia. Prompt delivery and packaged so beautifully I simply removed the addres... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What a stunning product, my sister loved it as her birthday gift. You also included very chic free gifts, which she loved 😍. Quality of beading is really beautiful.
This is the 3rd pair of sliders/slippers I’ve ordered from Laines London all as gifts for friends and family and everyone has loved receiving them. I really need to get a pair for myself next time.
OMG I love it, particularly the sweary offerings! I wish wish wish they would expand the sandals offering. Or just the objectionable words as brooches, interchangeable with mules/ slippers etc. m... Se mer
Företagsinformation
Skrivet av företaget
Welcome to Laines London, where comfort meets luxury in a collection designed for the modern woman. As a British company, we began our journey with exquisite slippers and have since evolved into a full range of couture fashion and accessories. Our in-house design team designs each piece with care, ensuring that every look empowers you from morning to evening. At Laines London, we prioritize femininity, effortless style, and wearability, conducting regular fit tests and rigorous quality control to ensure that our fashion and footwear embrace you in a comfort. We are proud that Laines London is an all female run brand
Kontaktuppgifter
4,8
Utmärkt
401 omdömen
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Har besvarat 100 % av sina negativa omdömen
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Packed to perfection but yikes
Packed to perfection but yikes! The shipping almost killed me.
26 oktober 2025
Svar från Laines London
Thank You for your wonderful feedback and custom - it is truly appreciated - Chantelle -
Excellent service and communication…
Excellent service and communication with beautiful products . Sent some of my purchases early as was needed for gift Gorgeous products available
27 oktober 2025
Svar från Laines London
Thank You for your wonderful feedback and custom - it is truly appreciated - Chantelle -
Order not dispatch
Order not dispatch
Please note that the Trustpilot review was prompted by the company itself. As of now I haven’t received tracking information (contrary to the reply) and that is the reason for a bad review. Please note that the currently stated shipping policy is up to 5 business days for Croatia meaning it’s false advertising
27 oktober 2025
Svar från Laines London
Hello Gabrijela,
We’re sorry to see your recent review and completely understand your concern. Your order has been dispatched via UPS and is scheduled to arrive in Croatia on November 10th. Unfortunately, this is currently the standard delivery timeframe from the UK to Croatia.
Had you contacted us directly, we would have been happy to provide this information and hopefully put your mind at ease. You should already have received your tracking details—please check your junk or spam folder just in case. If you still can’t find them, please email us and we’ll resend the tracking link right away.
We truly hope you love your order once it arrives. If you feel your experience has improved, we’d be very grateful if you could consider updating your review, as the current one doesn’t reflect the full situation.
Thank you for your understanding and patience.
Kind regards,
Chantelle
One of the best customer service experiences EVER! …
One of the best customer service experiences I’ve ever had! I wanted a pair of ‘bespoke’ slippers and Chantelle made the process so easy. I had the slippers delivered in a matter of days and they were better than I imagined. Stunning quality. I ABSOLUTELY LOVE THEM!!!! Thank you again Chantelle. I wish you every success.
18 oktober 2025
Svar från Laines London
Thank You so much :)
Quick service
How quick my slippers came even though I requested the broach to been sewn on.
19 oktober 2025
Svar från Laines London
Thank You so much :)
So happy to have found you
I have been dealing with Chantelle at Laines for my items, slippers, a cape and bag. The communicaiton has been fantastic, quick, professional but friendly and engaging. Just that process gave me a huge amount of confidence in the brand.
The items arrived yesterday and i couldn't be happier, so much so I am going to place another order for friends and family Christmas presents.
25 oktober 2025
Omdöme utan inbjudan
Svar från Laines London
Thank You so much :)
Exquisite - just so beautiful.
I ordered 2 pairs of classic slippers for gifts for my 2 best friends. They arrived quickly, beautifully packaged and looking even nicer in real life. Absolutely gorgeous quality slippers and the brooches are stunning. Every little detail is just exquisite. Can’t wait to give them to my friends. I highly recommend Laines. Thank you.
15 oktober 2025
Svar från Laines London
Thank You so much :)
These are the best slippers!
customer service helped me out right away when I needed the shipping address changed because it was a gift for my sister! I LOVE these slippers and so does she now that she got a pair!
6 oktober 2025
Svar från Laines London
Thank You so much :)
This is my second pair and was lucky…
This is my second pair and was lucky enough to get them in the sale… pink with black panthers- I love them. I’m still wearing my older ones (black with jellyfish!) so these are going away for when I need them as the old ones are still so sturdy and pretty!
10 oktober 2025
Svar från Laines London
Thank You so much :)
Got my item so much quicker than expected!
Got my item so much quicker than i expected! My slippers are the best quality and the brooches are so beautifully made! I had no reason to contact the company so I can’t review their customer service. Highly recommend buying from Laines London
27 juli 2025
Svar från Laines London
Thank You so much :)
Svar från Laines London
Thank You so much :)
F/O slippers are perfect!
I was excited to get these for a bestie's birthday- they are perfect! Actually very pretty and comfortable. Size was great. The shipping was a bit wonky to the US, the address I input for the order did not translate well to the DHL delivery and it ended up delayed for several days. Other than that SUPER HAPPY with the purchase!
29 september 2025
Svar från Laines London
Thank You so much :)
Perfect product and fast shipping
Great product — it never disappoints. And the communication around shipping coupled with the lightning fast shipping makes it wonderful to shop direct.
3 oktober 2025
Svar från Laines London
Thank You so much :)
Svar från Laines London
Thank You so much :)
Great choices free shipping and fast…
Great choices free shipping and fast delivery.
Beautiful beaded options.
3 oktober 2025
Svar från Laines London
Thank You so much :)
Beautiful products- the only slippers…
Beautiful products- the only slippers the recipient will wear. Speedy delivery too.
27 september 2025
Svar från Laines London
Thank You so much :)
Beautiful product and beautifully…
Beautiful product and beautifully packaged thanks
23 september 2025
Svar från Laines London
Thank You so much :)
Absolutely beautiful
Absolutely beautiful. They are a present for my daughter - I know she will love them.
26 september 2025
Svar från Laines London
Thank You so much :)
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