Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
2,0
14 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
L'ho acquistato in farmacia stanca dei soliti shampii del supermercato.. volevo qualcosa di qualità che mi avrebbe lasciato i capelli lucenti e setosi? Risultato? I miei capelli sono diventati unti, spenti e mi è comparsa la forfora.. ho riprovato ad usarlo mettendo meno balsamo ma niente ho ottenuto lo stesso risultato.. purtroppo lo devo buttare, mi dispiace per i soldi spesi molto meglio quelli del supermercato.
Achat d'une crème épilatoire pour ma femme conseillé par notre pharmacie. Aucune efficacité pourtant en respectant a la lettre la notice, deuxième essaie en rallongeant le temps d'applications et aucuns résultats.
J’ai acheté le shampoing hydratant à la figue de barbarie. Pire produit capillaire de ma vie . Les cheveux restent poisseux une horreur.
J’ai acheté le shampooing hydratant klorane
Deux semaines d’utilisation à raison de 2 shampoings par semaine : mes cheveux sont gras, lourds et ternes
Je déconseille ce produit
Très déçue. vos shampoings ont rendu mes cheveux très secs. je prenais la gamme "Séboréducteurs" pour cheveux gras mais mes cheveux sont beaucoup plus abimés qu'avant. 1 étoile juste pour votre après-shampoing très doux et démêlant
PER 1 MESE HO APPLICATO SUI CAPELLI LA MASCHERA ANTIFORFORA KLORANE ALLA GALANGA (TOT. 8 BUSTINE).
RISULTATO OTTENUTO: HO ANCORA LA FORFORA.
IL TRATTAMENTO NON E' STATO RISOLUTIVO.
FINIRO' LO SHAMPOO KLORANE ACQUISTATO PRIMA DELLA MASCHERA E POI CAMBIO MARCA.
After finding a very good reviews I decided to buy shampoo, conditioner and serum to therapy my poor hair.
The worst shampoo and conditioner I've ever had. Not only didn't fix it, but they also ruined my hair and made it even weaker. After the conditioner my hair is very tangled, rough, difficult to comb. Now my sparse hair has also started to break. It was bad, and now it's even worse! I'm devastated!
Ho provato lo shampoo alla stella alpina e chinina e sono rimasta entusiasta.
Cute detersa, capelli lucidi, fortificati e rinforzati quelli più sottili
Già ricomprato perché la chioma appare evidentemente più folta
Klorane charged my credit card and marked the order as complete without shipping. There is no tracking number. I reached out and they are not answering customer service telephone line. I reached someone on online chat and she said she could not help me. Referred me to the unanswered telephone line and then had the audacity to ask for a good review for the chat. I just asked my credit card company to cancel.
KLORANE' shampoo damaged the scalp of 3 persons (myself, my husband and my son). We had to go several times to a dermatologist and pay for treatment. I contacted Klorane' customer service and their answer was pathetic and we receive no solution and compensation at all. BE CAREFUL with their products.
What a waste of money. Purchased as it was on offer in Boots. I have post menopause thinning hair. Shampoo is so thin you need a fair bit and it doesn’t lather. Within minutes of applying my head started itching ( no other shampoo has ever done this ). Even after applying my normal conditioner my head still itches. My hair was thin, lank and no volume. I had to use a thickening product before I dried it. My head is still sore. Leave it in the shop, use Plantur for thinning hair or hair over 40. Don’t waste your money on this product. I’m not even bothering with the conditioner which I purchased!
Loved the Klorane shampoo I was using, but it was re-formulated and did not suit at all. Emailed them to give feedback and received a very much "frankly my dear we couldn't give a damn"-type reply. Not impressed with snootiness, but they are owned by Faberge so probably too big for their boots. Shame as their products are excellent.
Excellent products but this review is mostly for the quality of customer care. My apartment building has had problems with theft and my Klorane products were stolen out of the box. The customer care associate was so helpful and sent me a free replacement shipment, which I didn’t expect since the issue wasn’t the company’s fault at all. 5 star customer service, absolutely recommend Klorane.
RUDE customer service, INEFFICIENT procedures. I placed an order for 4 items, 3 of which were out of stock. I didn’t receive any e-mail notification or even a refund at the time the order was to be shipped. It wasn’t until I reached out when 1 of the two expected packages didn’t arrive, that I was informed the items were out of stock. I was emailing a MELISSA G. who was incredibly rude, and was only intent on proving that they had informed me, which by the way was a generic statement advising whatever orders aren’t in the shipping confirmation have been cancelled in very tiny font. She made no effort to rectify the situation by simply offering an apology and a solution. I’ve really never had an experience like that with a customer service rep, and you’d think for a team of 4 people she would have reconsidered that exchange. I will NOT be doing business with them
Again.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
