Key Travel is a very good organization. The Canadian Professional who took my call worked on different scenarios and was very helpful indeed. Thank you.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy website and lots of chances for flights. Hotel options could be more organised according to available ones. Also train ticket options in Europe are limited. The Keytravel team is very helpful alw... Se mer
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the customer service rep could have soooooo easily have taken on a sarcastic tone as the mistake was at my end! She didn't, she simply walked me through reflective review of the process, like what ef... Se mer
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My recent experience with Key Travel was fantastic. Rhys Quinn was so supportive and kind on the whatsapp emergency line and afterwards via email, helping me every step of the way to rearrange my book... Se mer
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Företagsinformation
Skrivet av företaget
Founded in 1980, Key Travel by Trip.Biz is the world’s leading travel management company exclusively focused on the unique travel needs of mission-driven organisations. We specialise in supporting organisations where mission, purpose and social impact are central to their objectives, including academic, humanitarian, faith-based, charity, NGO, and other purpose-led organisations. Operating across the UK, Europe, Canada and Africa, Key Travel has a long-standing heritage in serving the not-for-profit sector and was the first travel management company to launch specialist air fares for this market. Key Travel helps organisations reduce the cost, complexity, risk and carbon impact of travel, enabling them to focus more of their resources on delivering their mission.
Kontaktuppgifter
9th Floor St James Building, 61-95 Oxford Street, M1 6EJ, Manchester, Storbritannien
- hello@keytravel.com
- www.keytravel.com
4,6
Utmärkt
885 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jimish provided excellent customer…
Jimish provided excellent customer service for the complexity of my flight.
7 april 2026
Svar från Key Travel
Hello Salman. Thank you for letting us know about your experience and the excellent customer service you received from Jimish. Great to hear feedback like this. We'll be sure to let Jimish and their manager know.
Svar från Key Travel
We appreciate you letting us know that you found our responses to be efficient and quick. Thank you for sharing Stellamaris!
My experience was very easy
My experience was easy, I received regular communication and guidance on each step in the booking process
4 april 2026
Svar från Key Travel
Hi. We are so pleased to hear about how easy your experience was and that you were kept informed and given guidance to ensure a smooth booking experience. Thank you for sharing this!
This was my first experience with the…
This was my first experience with the Oxford staff of KT. They were efficient and helpful.
2 april 2026
Svar från Key Travel
Hi Ala, thanks for sharing about your first experience with Key Travel. We look forward to supporting you with your next trip.
Ease of use.
4 april 2026
Svar från Key Travel
Thanks Frances, we appreciate you taking time to leave a review.
Customer service was very helpful
Customer service was very helpful. The Agent was very professional and a real warm human voice on the other end of my call. I was very impressed.
3 april 2026
Svar från Key Travel
Hi Gloria, thank you for your review. We feel it is important to always have the option of speaking to one of our in-house agents and are glad they were able to assist you.
Have used Bianca at Travel Key a few…
Have used Bianca at Travel Key a few times always thought they were amazing in the last month when our flights were canceled due to the war in the Middle East Bianca Shane and all the team worked tirelessly over the long weekend to find us flights so that we didn’t miss our cruise which was awesome Bianca Shane and the team have successfully secured our flights home I cannot recommend them highly enough
2 mars 2026
Omdöme utan inbjudan
Svar från Key Travel
What a lovely review to read, thank you Dorothy. We will be sure to share this with Bianca, Shane and the team. It's always great to hear this kind of feedback.
Svar från Key Travel
Thanks Isaac, glad to know you received the support you needed and in a timely manner.
Svar från Key Travel
What lovely words to hear about your experience Alessandro! Thank you for sharing.
Svar från Key Travel
Hi Kate, great to know you found plenty of options to support you in the booking process. Thanks for sharing with us!
Exceptional service with booking…
Exceptional service with booking process by staff especially Anita, and outstanding turnaround time!
28 mars 2026
Svar från Key Travel
Thanks for this wonderful review Sola, we love to hear about it when our consultants provide such great support.
The representative was very responsive…
The representative was very responsive and secured my flight option within a short amount of time
25 mars 2026
Svar från Key Travel
Glad to hear our reservations team were able to help you with your booking in a quick time. Thanks for letting us know Jibrin.
very professional and customer firendly
25 mars 2026
Svar från Key Travel
Thank you Malgosia, we are pleased to hear about your experience and how professional and friendly you found our reservations consultants.
How my travel arrangements were made…
How my travel arrangements were made quickly, after I missed my flight due to train delays.
24 mars 2026
Svar från Key Travel
Hi George, sorry to hear about your missed flight. We are sure that was a very stressful situation to find yourself in and we are glad to have been able to assist you. Thank you for leaving us your review.
Great experience organizing work travel
My first time using Key Travel. It was quick and easy. I appreciated the help.
18 mars 2026
Svar från Key Travel
Really pleased to hear about your first experience using us, thank you for sharing that you found it quick and easy! We look forward to supporting your future bookings in the same way.
Svar från Key Travel
Love to hear this about your experience Samar! Thank you for sharing and leaving us your review.
Svar från Key Travel
Great to hear this Madison, we will be sure to let Tamara and her manager know how much you appreciated her support. Thank you for sharing this.
This was a challenging travel itinerary…
This was a challenging travel itinerary with lots of things to consider given some of the constraints we faced. I was glad they could find something below the budget that worked.
12 mars 2026
Svar från Key Travel
Hi Funmilayo, thank you for leaving us this review. We are pleased to hear that our team were able to support you and ensure you stayed within budget.
Providing all alternatives to travel to…
Providing all alternatives to travel to my destination and letting me compare and choose the best.
12 mars 2026
Svar från Key Travel
Thank you Endalkachew, we appreciate you sharing this.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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