Kentfaith UK Omdömen 

539
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

★★★★★ J’ai rencontré un problème avec une bague d’adaptation Minolta MD vers Sony E. Après quelques échanges avec le service client K&F Concept, une nouvelle bague m’a été envoyée rapidement et s... Se mer

Betygsatt 1 av 5 stjärnor

Liers.Selling fake Chinese 8k cameras,that are not 8k. Type into Google are Chinese unbranded 8k cameras actually 8k and it will tell you it's a scam.this company below contacted me via email ,when I... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Purchased multiple items recently both direct and from online platforms, these included a tripod and solar filter amongst other items, all seem extremely high quality and well made, the tripod was ext... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have bought many small photography items from Kentfaith over the last couple of years, a lot of the time the items are posted from the UK and arrive in a few days, at worst the items come from China... Se mer

Företaget har svarat

Företagsinformation

  1. Elektronikbutik

Skrivet av företaget

Kentfaith offers professional photographic accessories: camera tripods, digital camera backpacks, flash, microphones, lens filters, adapters for better photography; as well as security cameras, hunting cameras, etc


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

539 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 95 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(539)

125 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

binocular/camera poor magnification

The product (binocular/camera), although well constructed, has very poor magnification on the photos. No better than an iphone. Also I thought I was buying from a Uk distribution point. The www address was kentfaith.co.uk! But after ordering all communications were with China and we had to pay delivery/tariff to China to make the return. The Chinese company did however provide very good customer service.

27 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

After three months use

After three months use, my tripod and magnetic filter set have been perfect. Decent enough quality and fantastic value.

28 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent products in great prices

Value for money for this excellent battery with integrated type C charging slot for my Sony A9III. It is the only third party battery that Sony's new generation of cameras do not complain about compatibility.

26 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Atendimento muito bom

O produto ainda não chegou, mas já gostaria de deixar 5 estrelas pelo ótimo atendimento que a empresa me concedeu, os atendentes são muito atenciosos e realmente buscam resolver o problema!

Assim que o meu pedido chegar volto pra deixar o feedback sobre o produto, mas já tenho certeza que será ótimo!

19 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great products and service

Purchased Tripod and 10 stop filter plus adapter kit and various other filters. Price very reasonable, well packaged and quick delivery. Would highly recommend as always happy with the products and service. Will definitely be shopping with Kentfaith very soon.

1 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Trípodes y filtros de calidad

He comprado trípode y varios filtros. Siempre han tenido una calidad e construcción extraordinaria.
Muy fiable, filtros que consiguen excelentes fotos y un rrípode que va siempre dentro de mi maletero para todo tipo de fotos.
Recomendable 100%

1 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

ND filter

Bought an ND filter for a canon eos 100d. Been using it for a couple months now and it’s still like new, had no issues whatsoever. Quality product at an affordable price.

9 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible customer service

Terrible customer service, don't be fooled thinking this is a UK based company, based in China and does not provide a standard 12 month warranty period on their products. The company was unwilling to acknowledge a defect reported to them within their standard returns period and would not replace the defective product....won't be using them again.

1 juli 2025
Omdöme utan inbjudan
Logotyp för Kentfaith UK

Svar från Kentfaith UK

Dear customer,

Thank you for bringing your concerns to our attention. We sincerely apologize for any frustration caused by your experience and appreciate the opportunity to address this matter.

We have more than 100,000 SKU items.In order to let the customer get the package asap,most of the product will be shipped from our oversea's warehouses.

But sometime due to the promotion will cause the item is out of stock,so it will ship from China warehouse.

Please don't worry that we also choose the fastest shipping service for your package.

We also have 1 year warranty that if the item have any issue,please kindly send us your order information and product issue,we will help you solve it

Email: gearfocus@kentfaith.com

Looking forward to hearing from you.

Best regards,
Kentfaith

Betygsatt 5 av 5 stjärnor

Great quality at excellent price

I bought a 62mm X-series filter set (UV, CPL, and ND). Very pleased with the optical quality and the magnetic filters are a pleasure to use. The price was great and shipping took a week or so.

10 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What a great experience!

What a great outfit! Great quality products at great prices, and responsive customer service! After my own mistake when ordering, they quickly responded and fixed my error without fuss with clear and helpful information. Thanks 🙏

7 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

dreadful customer service

dreadful customer service. bought a camera and it wasn't suitable, ive returned it, costing me £28.00 and completed all correct declaration customs forms, contacted them numerous times and still no refund! Website misleading! thought i was buying off a British company and its from China. never used camera but it was cheap and plastic!

4 juli 2025
Omdöme utan inbjudan
Logotyp för Kentfaith UK

Svar från Kentfaith UK

Dear customer,

Thank you for reporting your issue. We sincerely apologize for any inconvenience this may have caused and appreciate the opportunity to resolve this matter.

According to our return policy, returns for non-quality issues are subject to the customer's own shipping costs. However, we value your satisfaction and hope to find a solution that works for you. Please contact our dedicated customer service team at gearfocus@kentfaith.com.

We are committed to resolving this issue promptly and will do our best to meet your needs.

Thank you for your understanding. We look forward to regaining your trust and continuing to serve you in the future.

Best regards,
Kentfaith

Betygsatt 1 av 5 stjärnor

Disappointing Quality

Disappointing Quality – Screen Burst & Power Issues After Warranty

I purchased a dash cam from KNF Concept (KNFATEC CONCEPT) and just one week after the warranty ended, the LCD screen started to darken in the middle — it looks like it’s spilled or burst from the inside. On top of that, the device now won’t turn on or off properly, even though it was working fine for the past year. This is incredibly frustrating, especially for a safety device that’s supposed to be reliable. The company offers no support or repair options. I would strongly advise others not to buy anything from their website. Very poor product quality.

24 juli 2025
Omdöme utan inbjudan
Logotyp för Kentfaith UK

Svar från Kentfaith UK

Dear customer,

Thank you for your feedback. We sincerely apologize for the inconvenience caused by the screen issues with our product.

While our standard warranty covers replacements within 1 year of purchase (with return shipping costs borne by the customer), we understand your frustration and have made a special exception for your case.

https://www.kentfaith.co.uk/warranty

Though your order is outside the warranty period, we will provide 3 replacement units at no cost.

Please ship the defective units back to our warehouse at your expense

A GBP 20 shipping fee is required for us to dispatch 3 camera replacements

We value your satisfaction and are committed to resolving this. For urgent assistance, please contact our support team directly.

Best regards,
Kentfaith

Betygsatt 5 av 5 stjärnor

I purchased a K&F tripod from Kentfaith…

I purchased a K&F tripod from Kentfaith UK, despite it being in the cheaper price bracket than some, it was performing well and I liked the adjustment on the roller-ball head. While the camera mounting system was different to traditional, it seemed to work well.

Everything was great until when I extended a leg a few days ago it fell out. So I contacted Kentfaith who immediately sent out a replacement. While I provided photo's to prove the leg was broken, there was no quibbling, just replace. Cannot argue with that.

28 juli 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Four Nano X UV filters …

I purchased four K & F Nano X UV filters from Kentfaith after reading reviews and originally buying just the 67mm to try myself on my Canon RF 100-400 which appears good quality and without affecting the image quality. I also placed one one my RF 600 again very happy with the results, on my new RF 200-800 however even though the physical quality of the filter looks just as good I can definitely see a loss in image quality, so much so that even though it was the most expensive I have had to leave the filter off, which is disappointing. I have done dozens of test shots, with filter on and filter off and the difference is markedly worse, I can only think it is down to the extreme telephoto length although on the RF 600 everything looks good. Apart from that the service and delivery have both been very good.

2 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible quality and 0 customer service

If there was 0 stars, I would have rated kentfaith with it.
I bought an otoscope with a screen and the description and pictures on the item did not at all match the quality of the otoscope received. It is not usable in clinic at all with such terrible camera and image quality. I emailed twice in the span of 3 weeks regarding a return and received no reply or even acknowledgement. The item was quite pricey and for such quality is a scam.

Given their url is a .co.uk I assumed the company was based in the UK. However it is not. Don't be fooled by this site.

22 juli 2025
Omdöme utan inbjudan
Logotyp för Kentfaith UK

Svar från Kentfaith UK

Dear Customer,

Thank you for bringing your issue to our attention. We apologize for any inconvenience this may have caused you and appreciate the opportunity to resolve this matter.

We have more than 100,000 SKU items.In order to let the customer get the package asap,most of the product will be shipped from our oversea's warehouses.

But sometime due to the promotion will cause the item is out of stock,so it will ship from China warehouse.

Please don't worry that we also choose the fastest shipping service for your package.

https://www.kentfaith.co.uk/faq_10130 

According to our return policy, non-quality returns require the customer to pay for shipping. Even so, we still value your satisfaction and hope to find a solution that works for you. Please contact our dedicated customer service team at gearfocus@kentfaith.com

We are committed to resolving this issue quickly and will do everything we can to meet your needs.

Thank you for your understanding. We hope to regain your trust and continue to serve you in the future.

Sincerely,
Kentfaith

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