Kentfaith UK Omdömen 

539
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

★★★★★ J’ai rencontré un problème avec une bague d’adaptation Minolta MD vers Sony E. Après quelques échanges avec le service client K&F Concept, une nouvelle bague m’a été envoyée rapidement et s... Se mer

Betygsatt 1 av 5 stjärnor

Liers.Selling fake Chinese 8k cameras,that are not 8k. Type into Google are Chinese unbranded 8k cameras actually 8k and it will tell you it's a scam.this company below contacted me via email ,when I... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Purchased multiple items recently both direct and from online platforms, these included a tripod and solar filter amongst other items, all seem extremely high quality and well made, the tripod was ext... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have bought many small photography items from Kentfaith over the last couple of years, a lot of the time the items are posted from the UK and arrive in a few days, at worst the items come from China... Se mer

Företaget har svarat

Företagsinformation

  1. Elektronikbutik

Skrivet av företaget

Kentfaith offers professional photographic accessories: camera tripods, digital camera backpacks, flash, microphones, lens filters, adapters for better photography; as well as security cameras, hunting cameras, etc


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

539 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 95 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(539)

125 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

A trusted Brand.

I have purchased several items from Kentfaith, including tripod heads, mini tripods, magnetic adapters for Action cameras and the latest, filters for my Osmo Action 6, which included a CPL and ND filters. The quality is always good using descent materials and I found it to be a brand that I can trust.

4 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Magnetic Neutral Density Filter

I’ve had my ND64 (6 stop) filter for around six months. Very impressed with the quality and ease of use. I can quickly snap on the filter and instantly reduce shutter speed down to 1/4 or 1/2 a second, even in bright sunlight. Great for introducing motion blur, which works well on my Fuji X-T5 in my style of street photography. (@47photography.bsky.social on Bluesky)

I’ll probably get another one in a smaller size for my film cameras, although hand holding will be more tricky without IBIS.

25 februari 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

My Al glasses took 3-4 weeks to arrive…

My Al glasses took 3-4 weeks to arrive an I didn’t get them in time for my holiday which was gutting.

The glasses seem to be working well
Though - as they are from china id imagine they would’ve hard to return.

But this is a legit site and I’m happy with my glasses

20 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Would never go anywhere near this company again.

I ordered an underwater camera for my daughter, for Christmas. When it arrived I was a bit surprised how poor quality it appeared to be, but at that point my daughter still seemed happy with it. We got it charged so my daughter could use it on a walk the next day but when we turned it on after charging it showed the battery only had two bars worth of charge rather than 3. Based on this we charged the other battery (which I was initially impressed was included) that came with it so we had a back up, however the second battery did the same thing. When we started using the camera both batteries went flat within 20-30mins so we were massively disappointed. When we got home we tried both batteries again, but the same thing happened. I contacted K&F and they came back saying I had to video the charging and the batteries not working. Although I did the videos in sections at the start, throughout and at the end they were clearly large files. I then had to put them on Google drive. After a large amount of emails regarding the access rights to Google drive they wanted they acknowledged it could be returned. The return was to China and had to be tracked, which cost £20. Based on there being two batteries that had to be returned it was very difficult to get this done as spare batteries, not within the camera are not allowed. If I am being sceptical I suspect this is the sole reason why they send you two batteries. I finally got an email saying they would process a refund but they would only cover £5 postage and this had to be paid by PayPal (which i don't have an account for) and it couldn't be added to the refund amount. So in summary, my daughter was very disappointed, I had to spend at least 4hours of my life trying to return the camera and it cost me £20! Isn't it strange how there is no option to add a review to their website and all the ones on there are all good and all done within a 3month period.

6 februari 2026
Omdöme utan inbjudan
Logotyp för Kentfaith UK

Svar från Kentfaith UK

Dear Valued Customer,
We sincerely apologize for the unpleasant shopping experience you have had with our store.
As batteries are classified as sensitive items, we will further strengthen our return management to avoid similar situations in the future.
The return shipping fee will be reimbursed to you via PayPal.
If you have any questions about the refund or need further assistance, please feel free to contact us at: gearfocus@kentfaith.com. We will reply to you as soon as possible.
Best regards,
Kentfaith

Betygsatt 1 av 5 stjärnor

Received a faulty camera at Christmas

Received a faulty camera at Christmas. Few emails with the company who after providing video evidence agreed to replace the camera. The item was apparently on its way to us however the delivery company didn’t recognise my home address and are returning the item to sender. Despite several emails requesting evidence and confirmation of the address they used, providing the address in the exact format they required I have had no response now for a week. Very slow customer service, no attention to ensuring that faulty items are replaced timely. Really disappointed 10 year old without a Christmas present.

1 februari 2026
Omdöme utan inbjudan
Logotyp för Kentfaith UK

Svar från Kentfaith UK

Dear Customer

We are very sorry that the delivery failed repeatedly due to logistical issues.

We have recorded and reported the situation you mentioned to the relevant department. We are improving our logistics channels to prevent similar problems from happening again.

We have also replied to you via email and resolved the issue. Please check your refund request.

Seriously sorry for any inconvenience caused by this order.

Best regards

Kentfaith

Betygsatt 1 av 5 stjärnor

A mile long list of return process



Update: K&F has kindly agreed to issue a full refund for the product.

Update 2 - 12/02/26: K&F has finally issued full refund minus £8 i spent sending the product back to them in China! They wanted me to change my review rating to 5 star, offering refund even before they received my return. Contradicting their own returns process stated earlier.

Here's the original review, stay away from this brand:

A mile long list of return process!

K&F was supposed to offer simple 30 day returns option.

Will not buy their products in the future nor recommend to anyone.

It it is definitely worth paying more and sourcing products from within UK.

22 januari 2026
Omdöme utan inbjudan
Logotyp för Kentfaith UK

Svar från Kentfaith UK

Dear Customer,

Thank you for your valuable feedback. We sincerely apologize for any inconvenience this may have caused and appreciate the opportunity you have given us to resolve this matter.

We offer a one-year warranty. If any issues arise with the product, please provide your order information and a description of the problem, and we will do our best to resolve it for you.

Email: gearfocus@kentfaith.com

We look forward to your reply.

Sincerely,

Kentfaith

Betygsatt 1 av 5 stjärnor

Hi we ordered an expensive telescope…scammers

Hi we ordered an expensive telescope from this company but the instructions are very unclear and we are not able to see anything through the telescope. We would like return the telescope because it doesn’t help at all. Our order number is: KF-order-1-601105

The telephone number doesn’t work and the live chat link also does not work. I am unsure how to proceed next with this company.

Update :27/01/2026
Customer Service representatives got in touch once I wrote the review. They do not offer free returns for faulty products and you have to pay to send the product back to china. They do not let you return goods in the UK warehouse. They were very reluctant about returns and asked to send video of the item, once I sent the video of telescope that I can not see anything through it even in the daylight let alone night time. The person on WhatsApp chat said nothing is wrong with their product and do you not like the product . Very interesting fact they offered me £40 refund for taking the negative review down, which I refused and chose to warn other customers off these scammers. Be really careful buy products from this company as I lost my money on this telescope.

8 januari 2026
Omdöme utan inbjudan
Logotyp för Kentfaith UK

Svar från Kentfaith UK

Dear Customer:

We sincerely apologize for any inconvenience this may cause.

We have replied to you via email and resolved your issue.

We again sincerely apologize for any inconvenience this order may have caused.

If you have any questions or need further assistance, please feel free to contact us:

Thank you for your understanding and support.

Kentfaith

Betygsatt 5 av 5 stjärnor

Fabulous 4G cameras

I normally go for Riolink or Xega 4g cameras but kentfaitn are just as good and cheaper. I love the dual cameras. The service was good too, it did take a tad longer to be delivered but I was updated on a regular basis.

1 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Impressive quality for the price

I have been impressed by the quality of the items from Kentfaith, I have bought ND filters for my GoPro and Lens filter set for my Sony camera. All very reasonably priced that I regret buying the branded manufactured equivalents.

1 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Totally bang on

Totally bang on love the reverse nd grad filters and the magnetic nd and black mist filters they help soften images with the rf85f1.2 really nicely

18 oktober 2025
Omdöme utan inbjudan

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