Kelvin Power Tools Omdömen 

84
‱
TrustScore 2.5 av 5

2,3

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För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 1 av 5 stjÀrnor

Paid ÂŁ165.00 on 18th June for Paslode nails ! Now the 27th July ! Nothing!! Tried contacting this company? Lost count how many times !! No response whatsoever? Their web site is always under maintenan... Se mer

Betygsatt 1 av 5 stjÀrnor

I used them a good few times before and never had a problem so didnt have to deal with the customer service, but this time they sent out the wrong parts, all their fault, but they dont seem to want to... Se mer

Betygsatt 1 av 5 stjÀrnor

Ordered a nail gun that wasn't suitable, no bump setting. Emailed to return no response. Opened a case on paypal, returned it to them. They didn't accept delivery so I lost my money. No communication... Se mer

Betygsatt 5 av 5 stjÀrnor

I bought a metabo mitre saw from these guys on a Friday at around 3pm. Woke up Saturday morning with a text from dpd stating parcel will be there before 10am. What an incredible company great price an... Se mer

Företagsinformation

  1. Verktygsbutik

Skrivet av företaget

Specialist supplier of professional power tools for the UK with 48 years in business.


Kontaktuppgifter

2,3

DÄlig

TrustScore 2.5 av 5

84 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ingen aktuell inbjudningshistorik

Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa

Har besvarat 33 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

2,3

Alla omdömen

(84)

13 omdömen under de senaste 12 mÄnaderna

Skriv ett omdöme
Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer

Betygsatt 5 av 5 stjÀrnor

Fantastic service.

Fantastic service from start to finish. Easy to order, best price for my new dehumidifier and delivered the next day..Cheers guys 👍

14 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Fantastic, friendly service from the start, and best prices.

After much research I bought my Honda EU10i inverter generator from Kelvinpowertools.com as they were by far the cheapest.

I forgot to buy a dust cover for it, so I contacted their customer service team. Greig phoned me almost immediately and ensured that the cover would be dispatched without any postage costs.

I would thoroughly recommend Kelvinpowertools.com for any of your Honda machinery needs. I intend to use them again, when I buy my next Honda generator.

5 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Perfect!

Happy to have found this company. The only one who had these very popular UK made dehumidifiers in stock, so I bought 2!
Super speedy next day delivery via DPD
All communications above par.
Will definitely be using them again.

21 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Superb internet shopping experience.

Superb internet shopping experience.
Ordered a Festool cordless tracksaw. From one end of the country to the other and arrived when they said it would and in pristine condition. (Won’t be for long đŸ€Ł)
Thanks guys, great job ❀

25 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

All Good for me.

I had a positive experience shopping here for the first time. Goods were delivered on time and they used DPD for their free shipping who are excellent in my area.
Price for the ordered saw blades were the best I could find. Will be returning again for my DIY needs.
Thanks Kelvin Team.

28 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

First class, exceptional service

First class, exceptional service by Kelvin Power Tools. Ordered a Senco drywall screwdriver from them which was delivered very next day. Very helpful and professional on telephone making sure I ordered what I needed. Thanks to Richie and Graham especially. Outstanding customer service

22 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Highly recommended company

First time buying from this company, a excellent all round experience, Great product at a great price, very fast delivery using a quality delivery service, I will buy again from this highly recommended company

16 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Great service

I am very satisfied with this company,reliable and professional service. Every time I buy something from them is quick and easy service,I will recommend this company to other traders,great stuff

23 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Kelvin Power Tools worked very hard on


Kelvin Power Tools worked very hard on my behalf when the courier company were falling very short of the expectations required
A special mention to the lady (Shirley) who dealt with the situation very well, an absolute star
And the price of the product was also very good

22 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Bosch 18v chop saw

bought a bosch 18v chopsaw i have to say kelvin power tools are amazing keeping you informaed of the delivery form the time you purchse the item i have used kelvin power tools many times and will continue to use them excellent company and service .

18 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Great Value, Great service 11/10

I found Kelvins by chance online and saved almost 50% of the price of a Tungsten Mitre saw blade Vs Screwfix. The service was excellent communicated all the way through the process until it was delivered 11/10 will def use again highly recommend.

10 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

Would not recommend

Very Disappointed with the service received. I ordered an item after receiving an in stock email only to be told at a later date that infact the item was on back order. After a wait of several days I was called to say the drill was discontinued and a refund given. Shortly after the refund was made I received another email informing me the drill was back now back in stock. Although this time the drill was listed at over ÂŁ200 more expensive.

18 mars 2024
Omdöme utan inbjudan
Logotyp för Kelvin Power Tools

Svar frÄn Kelvin Power Tools

Hi Nathan. Thank you for your review. What you were told is correct, the EY78A1 is obsolete and we/Panasonic don't have any stock left. Unfortunately there was a stock discrepancy which showed that we had one EY78A1 in stock when we didn't. This is the one that you ordered. You placed your order at 6pm on Thursday 14th March when we were closed. Richie called you on the Friday morning to let you know that there was a stock discrepancy and we didn’t have the tool in stock, but it was on back order with Panasonic, so he would chase it up with them and get back to you with an estimated date of when it would be back in stock. Panasonic replied to Richie on the Monday afternoon and told him that the EY78A1 is now obsolete and they have no stock left, so our back order would be cancelled. Richie called you on the Tuesday morning to let you know this and that he would process your refund. Unfortunately the same stock discrepancy happened after your refund was processed, where our system put one EY78A1 back in to stock instead of writing the stock off. It also updated our selling price according to Panasonic's latest cost price. So thank you for bringing this to our attention. We have now removed the EY78A1 from our website to avoid any further problems. Our apologies for any disappointment/confusion.

Betygsatt 5 av 5 stjÀrnor

Competitive Price and Great Service

I would normally make a major purchase (in this case a Honda generator) from a national chain store (Screwfix, Toolstation Machine Mart etc). However, Kelvin Power Tools were marketing the Honda EU22i at a very competitive price. From point of order to the quick delivery was excellent. Kelvin Power Tools had also registered the generator guarantee on my behalf and even supplied the necessary engine oil with the purchase. Well done Kelvin Power Tools, I will have no hesitation in ordering from you in the future.

9 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Really good delivery fast but no email support

Really good delivery fast , if you try to email them and get no response check the spam folder! Seems Gmail flags their emails as spam

4 januari 2024
Omdöme utan inbjudan
Logotyp för Kelvin Power Tools

Svar frÄn Kelvin Power Tools

Hi Daniel. Greig replied to your email on the 27th December at 8.57am. He didn't receive a reply from you, so he sent you another follow-up email on the 29th December at 6.55pm. Again, he didn't receive a reply from you. Please check your junk email folder to see if the emails are there. If not, please call us on 0141 883 4794 and ask to speak to Greig.

Betygsatt 5 av 5 stjÀrnor

Good customer service

Bought a Bosch charger and battery kit, which arrived promptly by DPD. The charger had a faulty fan. Customer service quickly sent me a postage paid return label, and arranged a replacment charger which arrived in good time. Good customer service when needed.

29 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Recommended.

This company are keen to keep me as a customer!
1. Ordered 2 Hikoki fan cooled battery chargers. As they originally come with the tool one tends not to want to pay a lot for replacements when the tool will last for decades.
2. These were over 1/3 cheaper than others
3. Postage was minimal at ÂŁ3.20. Appreciate that.
4. They do have some poor reviews in which they explain any misconceptions, attempting to rectify.
5. My experience is that this company strives to do well and want to maintain a good reputation.

19th December 2023
1. One of the chargers had an erratic performance. Informed company that I would give it time as it may be a temporary hiccup. It died
2. Phoned company who arranged replacement.
3. It arrived next day!
4. Exceptional service when some companies just fail to understand that customers need reassurance.
I shall be buying from this company again.

10 december 2023
Omdöme utan inbjudan

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