Delivery was very slow. Item was badly packaged and damaged. Would not really recommend.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Re publishing this review as they obviously claimed it was fake and got it removed! Maybe trying to get their stats to remain high. If you are reading this jokers don’t be a joker and take your medi... Se mer
Företaget har svarat
I ordered from Jokers Masquerade yesterday and i'm over the moon with both costumes. I ordered the couples scarecrow costumes and they are brilliantly made and comfortable and really do look the part.... Se mer
Kid's costume cost £40 incl delivery but fell apart irreparably on first usage. When prompted for feedback by their site I left a fairly generous 3* product review saying that the costume desi... Se mer
Företaget har svarat
Företagsinformation
- Maskeradkläder
- också i
- Partybutik
Skrivet av företaget
Jokers' Masquerade has the largest online collection of fancy dress costumes and Halloween costumes in the UK today. There are over 15,000 costumes and accessories to choose from for any fancy dress idea or theme, many UK exclusive lines, all in stock from our 40,000sq ft warehouse complex with order and parcel tracking.
Kontaktuppgifter
1 Garrick Road, NW9 6AA, London, Storbritannien
- 014 0354 0137
- trustpilot@joke.co.uk
- www.joke.co.uk
2,2
Dålig
16 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I found this spray to be more pink then…
I found this spray to be more pink then red very disappointing
21 mars 2021
Arrived on time in perfect condition
Arrived on time in perfect condition. Highly recommend purchasing from them
20 mars 2021
Svar från Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
I ordered a wig for my birthday party
Fabulous and speedy service
I ordered a wig for my birthday party - a virtual party of course!!!
It was easy to order and it arrived really quickly just two days later. The wig is exactly as described and pictured. It is good quality and good value for money. I would definitely use Joker's Masquerade again. Highly recommended.
15 mars 2021
Svar från Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Svar från Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Lovely dress that comes in a good size…
Lovely dress that comes in a good size range rather than the lucky dip of one size fits all. Nice to have the gloves included. Good price and great delivery.
10 mars 2021
Svar från Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Very pleased with the speed of…
Very pleased with the speed of delivery.
However I ordered two red afro wigs for a Charity run a friend and I are doing and they were not identical products i.e. not made by the same company and slightly different which was a bit annoying.
10 mars 2021
Svar från Jokers' Masquerade
Hi
Thank you for your 4-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Great Service
My order was delivered in less than 5 days!! Amazing service, really pleased with my suit
4 mars 2021
Svar från Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Men’s pirate accessories for a…
Good quality pirate accessories for a reasonable price
23 februari 2021
Svar från Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Sizing was good and quality was higher…
Sizing was good and quality was higher than costumes ive bought elsewhere. Delivery time was excellent
22 februari 2021
Svar från Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Svar från Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
It was so small
It was so small - wouldn’t go on my head. Said on size fits all!!!!
Unusable.
10 februari 2021
Svar från Jokers' Masquerade
Hi
Thank you for your feedback.
We are really sorry to hear that about your experience
We have sent you a direct email
Paid around £12 for next day delivery…
Paid around £12 for next day delivery on Saturday. It arrived one week later.
Costume looks good, but delivery times so far was very poor.
31 januari 2021
Svar från Jokers' Masquerade
Hi jack , Thank you for your feedback. We are really sorry to hear that about your experience . We can see this issue has been resolved as it was ordered after the 3pm cut off please check your inbox as we have emailed you directly. Apologies for any inconvenience caused and thank you for your time. Kind regards, Customer Service
Quick delivery and the costume is…
Quick delivery and the costume is decent quality. I would use this company again.
30 januari 2021
Svar från Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
This is just as advertised
This is just as advertised, got it on time to recomed this site to anyone
30 januari 2021
Svar från Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Great wig with lots of customisation
20 januari 2021
Svar från Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Svar från Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Absolutely brilliant costume,my mates…
Absolutely brilliant costume,my mates will be in stitches when I turn up in this 😂😂😂
17 januari 2021
Svar från Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Really pleased with my order
6 januari 2021
Svar från Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Arrived very quickly and was exactly…
Arrived very quickly and was exactly what I wanted
29 december 2020
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