Voy UK Omdömen 

25 790
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was struggling with energy, constantly feeling groggy like I had man flu but I didn't. The Drs put me on anti depressants but I wasn't depressed I was just shattered and struggling to motivate myse... Se mer

Betygsatt 5 av 5 stjärnor

I really appreciate Jason's clear comprehensive answers to everyone's questions. I had trouble finding the demonstration sheets accompanying the talk at the beginning, not computer literate, so I pus... Se mer

Betygsatt 5 av 5 stjärnor

The ordering and application side if things was very easy. When everything arrives there is alot of information about how to use them, storage and side effects. One thing that would be useful on the... Se mer

Betygsatt 5 av 5 stjärnor

This was my last resort, I have been struggling with menopause weight for a few years.Joining Voy was straight forward, gave all information then waited for the team to approve, once approved my injec... Se mer

Företagsinformation

  1. Onlineapotek
  2. Viktminskning

Om Voy UK

Skrivet av företaget

Voy

Voy - science-led healthcare. Led by the country's leading medical experts.

Our no-nonsense, science-backed approach to healthcare resets both mind and body to help you reach and maintain a healthy, happy lifestyle. Voy UK

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

26 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(25 790)

14 936 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Everything runs like clockwork

Everything runs like clockwork. There is plenty of online support if you want it . The product comes absolutely on time and without any worry about whether it will arrive or not as it always does. I have no complaints at all.

10 juli 2026
Betygsatt 1 av 5 stjärnor

I was with Voy for three months told…

I was with Voy for three months told them what medication I was taking was excepted straight away
The clinician didn’t really inform me that one of my medications could have a impact on my weight loss especially as I wasn’t that active
Spent over £800 pounds a total waste of money I left and didn’t renew my contract
Didn’t really get any support from this company
My advice to anyone thinking of doing these jabs get proper help and make sure you are aware of what medication can make you gain weight because if you’re not that active this medication probably won’t work for you

20 augusti 2026
Omdöme utan inbjudan
Logotyp för Voy UK

Svar från Voy UK

Hello,

Thank you for sharing your feedback with us. We're sorry to hear your experience wasn't what you'd hoped for.

Some medications can have side effects of their own, such as weight gain, which may slow progress even when they're perfectly safe to take alongside GLP-1 treatment.

The support that we offer also goes beyond our AI assistant, Joy. Our clinicians and treatment specialists are available by phone, in-app chat, and through live talks throughout your journey.

We're sorry that this did not come across during your time with us and will reach out to you directly via email to support you further.

Best,
The Voy Team

Betygsatt 5 av 5 stjärnor

Absolutely recommend

Really feel listened to and everything is explained clearly with additional resources provided for further knowledge understanding.

3 september 2026
Betygsatt 5 av 5 stjärnor

Very Happy.

Excellent service from Voy. Helpful but not intrusive or relentless. Medication always arrives on time, discreetly packaged, and with a lengthy expiry date. Intuitive, easy-to-use app. Highly recommend to anyone looking for a reliable and reasonably priced provider.

1 september 2026
Betygsatt 1 av 5 stjärnor

Stuck In A Lift With ChatGPT

I did not enjoy my experience with Voy at all, most of their business model revolves around selling you off the shelf products at a grossly inflated price. The entire experience is wrapped up in an AI chatbot which spits out generic, template responses and is designed to save Voy from having a real person talk to you.

When you do speak to a “real person” you would have a hard time knowing it, because they do not listen well, repeat information multiple times, and talk to you as if they are a bot/AI. I am unconvinced if they are real people from my experience with them.

The delivery itself was adequate, the medication was packaged in a cool pack and arrived safely every time. That being said, the “care package” they talk about as if it’s groundbreaking customer care is just one small set of anti sickness tablets and diarrhoea tablets.

One of the early red flags was the online “induction session” which was literally just a completely disinterested person reading word for word from a scripted PowerPoint and offering no real value at all.

The “clinician support” was extremely lacking in my opinion and felt nothing like what was described in their advertising, I think the service is immensely overpriced, packed with pre-made scripts and chat messages, templates that are designed to sound bespoke, and generic phrases that are not tailored to you personally but make you feel like you are making progress.

They have absolutely got this system down to a tee, using as much automation as possible to make the experience look and sound very personalised on the surface, but actually is extremely superficial and lacking.

I have paid a cancellation fee to end my subscription early after just two months, and will go elsewhere in future.

This might work for some people, but felt like being stuck in an elevator with ChatGPT to me.

3 september 2026
Omdöme utan inbjudan
Logotyp för Voy UK

Svar från Voy UK

Hello,

Thank you for sharing your feedback with us. We're sorry to hear your experience didn't reflect what we aim to offer.

Joy, our AI assistant, is available for simple, routine requests like plan changes, but all clinical guidance and support comes from real, qualified members of our team. If clinical questions are ever asked more than once, it's because we take symptom and safety checks seriously, and we'd rather ask a thorough question than miss something important. We know this can sometimes feel repetitive in the moment, and that's feedback we appreciate.

If you'd prefer to speak with someone directly rather than through in-app chat, we also have a support line available for both customer support and clinical queries, Monday to Friday, 9am to 5pm.

A member of our team will reach out to you directly to talk through your experience and address your concerns, and we hope we can put things right.

Best,
The Voy Team

Betygsatt 1 av 5 stjärnor

Paid for two blood tests and a…

Paid for two blood tests and a consultation, which was cancelled at the last moment, cannot get a refund do not use this company its a scam

3 september 2026
Omdöme utan inbjudan
Logotyp för Voy UK

Svar från Voy UK

Thank you for your feedback.

I am truly sorry to hear about the frustration and inconvenience caused by the cancellation and the issues you've experienced with a refund. We understand how disappointing this must be.

Please provide your details via the request so we can look into this for you as soon as possible.

Best,

The Voy Team

Betygsatt 4 av 5 stjärnor

A good consultation

The doctor, Lewis, seemed knowledgeable, was patient and attentive, and gave clear concise advice. I found him very helpful. On the downside, a video conference didn’t work, and his computer system crashed and that caused a slight delay.

3 september 2026
Betygsatt 5 av 5 stjärnor

Very good and happy

Very good and happy. Looking forward to continuing and my next appointment. Recommend the products and customer service. Brilliant doctors also.

3 september 2026
Betygsatt 5 av 5 stjärnor

Fantastic!!

Fantastic!!! I ordered on 1st Sept and received it the next day! So so quick!! Great information provided. The app is great too. I’m so happy so far!

3 september 2026

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer