John Clark Motor Group - John Clark Select Stirling Omdömen 

Not very accommodating and unreliable.

Okay, so I didn't buy from this branch, but this is my local branch.

First time I tried to get support from for a minor issue requiring a few minutes of their time, and saving me a commute to the branch I bought my car from. They didn't want a bar of it! Completely refused to help me saying "it's not our problem", even though car was very recently bought from John Clark.

Second time a similar issue, I just wanted to get a light checked on my dash, indicating my car is due for service, it had only just been serviced 3 months earlier, and possibly just not been updated in the settings. Just trying to get a quick check of what the light was indicating, not asking them to do the work! "Workshop is busy, leave your details, we'll get back to you"! I waited patiently for 2 days, just called them back as they didn't get back to me like they said. And now no one is available to speak to me regarding getting the check I am seeking. It's Friday, I'm not interested in trying again on Monday, as they're not interested and obviously not reliable in keeping to what they say, so a commute it is, just to get a light checked on my dash!

It would be helpful if the John Clark team, actually worked together as a team to support their customers.

the young salesman was lovely,but the offer we got for trade in was not what we expected from manager.We went to Arnold Clark and got 2000 pounds more for trade in

Hi I can only apologise for my manner on the phone today but if things were done correctly from the start my issue would not have happened, no support or phone calls from dealership and lied to about service on my vehicle these things are easy checked no need for it especially when you have paid top money cash for a pickup

Toby was very helpful and knowledgeable about the car and the buying process. Overall a great experience and so easy to complete.

Only enquired a week ago and Kieran sorted me out straight away with my new Focus ST, travelled 3 hours to get it yesterday.great service love the car and a top salesman was smooth from start to finish👏🏻🫱🏻‍🫲🏼

Kept fully informed by Toby from start to finish. Never came across as pushy. Would fully recommend

my name is ryan thomson i bought a bmw 2 series from select and want to say great place service was amazing toby was the one helping me he was nice and very helpful with showing me the car telling me abiut it and how the finance works i would definitely recommend this place

Bought a V90 Cross Country from John Clark Select (Stirling) last month. The service from the salesman Toby Beesley was fantastic throughout the entire process. Really professional and attentive service.
So far, the after sales support has been just as good as the pre-sale service. Highly recommend John Clark.

Ross at John Clark was fab when selling me my car!

Toby was so great with me and my car purchase. I felt really comfortable telling him what cars I like and didn’t like and he found me the perfect one. The car purchase was really smooth and he did everything to make the experience perfect for me. The car looked amazing when I picked it up. Really recommend John Clark especially Toby and I’ll definitely be coming back in the future.

Bought my car from Toby at John Clark Stirling and could not be happier! The whole experience was smooth and I was kept informed at all times as to when it would be ready. Toby was very charming and helpful and I would highly recommend buying a car from him!

Great friendly service, one of the best priced deals in the UK. Team done everything needed to make the process easy

We bought a beautiful car from online advert and we’re really impressed with the service from
Chris, he sent us a video and was careful to point out some very tiny flaws which were fixed anyway when we came
To pick it up. Then the crux of why wouldn’t hesitate to buy from them again…..it was the wrong car for us, entirely my fault as was listed as
Hybrid and I missed fact that it wasn’t a plug in which is what we wanted. We’d already done all the paperwork and transferred ownership and driven away before we realised.
How much of an idiot
Do I feel? It was all correctly described in the advert and paperwork. But Chris was fab, he sorted returning it all
With minimum fuss and didn’t make me feel any worse. Also gutted because car was beautiful and really good value. So totally recommend and thanks to Chris.

I purchased a ford puma & the customer service was excellent. I had a few minor niggles which was dealt with satisfactory. Chris went above & beyond to make my purchase a first class experience. I would thoroughly recommend John Clark Select Stirling.

The discussions to purchase the Audi Q3 Quatro were comprehensive and attentive. Gordon made this transaction as simple as he possibly could and was very attentive to any queries or clarifications

Great customer care and service. Recommend this car dealer for their professional approach and attention to details. Great all round.

Just picked up my car from Gordon,
Brilliant Service, nothing was too much trouble,
Would highly recommend and I’ll be back to purchase again.

I agreed to purchase a vehicle for £42.850 cash with Chris Thomson at the Sterling dealership. This was on Monday morning having spoken to him about it on the Sunday afternoon. I reserved the vehicle and said I would arrange funds and he said no problem etc.
I have had an email fro
Him this afternoon telling me it’s bad news and the vehicle was double sold and had been purchased on the Saturday prior to myself. I asked how this was possible and how was I able to reserve it and arrange a deal and only be told about this 24hrs later and have had no reply.
I have no arranged the funds and have no vehicle which all In all is really really poor.
The cynic in me suspects another customer has agreed full price on finance rather than a cash up front deal but I haven’t had any updates and it’s unlikely they would admit it.
Chris seemed a genuine guy but this is a deal let down

Was a great experience from start to finish. Nothing was rushed we took as long as we needed to pick out our new car

Fantastic service from Chris. Made the whole process smooth from start to finish and I walked away very happy with a new car!