We were a little apprehensive about making a long-distance purchase for a new car; however, after our local Alpine dealer were unable to help us, we contacted John Clark. Where we were looked after by... Se mer
Plats
Byt platsAbbotswell Road, AB12 3AD Aberdeen, Scotland, GB
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Det här tycker kunderna
Great customer service from Lewis Thompson when we purchased our new Alpine. A very refreshing experience, no bull, everything as it should be, no pressure to buy add~ons, the car was ready, paperw... Se mer
Företaget har svarat
Many thanks to Grant and the team at the Aberdeen Body Shop for the warranty repair and partial respray of my Alpine A110 Legende. The results are outstanding . Mark and the Aberdeen Service Depart... Se mer
Företaget har svarat
This was the best car buying experience I have had. Michael was fantastic at keeping me informed all of the way through the purchase, sending video updates and making the whole process highly personab... Se mer
Företaget har svarat
Företagsinformation
- Bilhandlare
- Bilbesiktning
- Bilverkstad och underhåll
- Bilservice
- Motorcykelhandlare
- Återförsäljare av begagnade bilar
Skrivet av företaget
John Clark Motor Group is an award winning dealer group based in Scotland. We represent Alpine, Audi, BMW, CUPRA, MINI, BMW Motorrad, MG, Jaguar, Land Rover, Nissan, SEAT, ŠKODA, Volvo, Volkswagen and Commercial vehicles. We have dealerships in Aberdeen, Dundee, Edinburgh, Elgin, Dunfermline, Kirkcaldy & Perth, John Clark Motor Group has 37 dealerships and 5 manufacturer approved accident repair centres across Scotland. We are a family run business and employ over 1300 employees. We believe that our relationship with our customers goes far beyond the initial purchase of their car. van or motorcycle. It is hugely important to us that we deliver on our promises and offer full transparency to deliver an exceptional experience.
John Clark Motor Group
Skrivet av företaget

- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved

Kontaktuppgifter
Abbotswell Road, AB12 3AD, Aberdeen, Scotland, Storbritannien
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Market Leading Service
We were a little apprehensive about making a long-distance purchase for a new car; however, after our local Alpine dealer were unable to help us, we contacted John Clark. Where we were looked after by Allan Bell, who was so professional & pleasant to deal with, we concluded a deal within hours and from that initial call to the after delivery follow up, the service has been exemplary. Consequently, I would have no hesitation in recommending Allan and John Clark, the location doesn't matter, it's the quality of service does, and we got the very best - thanks Allan.
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Aberdeen Alpine on the button.
Many thanks to Grant and the team at the Aberdeen Body Shop for the warranty repair and partial respray of my Alpine A110 Legende. The results are outstanding .
Mark and the Aberdeen Service Department were also great in a pre delivery check over of the car and a separate check for a possible electronic gremlin.
Could not wish for more…

Svar från John Clark Motor Group - John Clark Alpine
Great customer service
Great customer service from Lewis Thompson when we purchased our new Alpine. A very refreshing experience, no bull, everything as it should be, no pressure to buy add~ons, the car was ready, paperwork done, lovely touch with chocolates & champagne.
It was a 600 mile trip for us to collect the car but definitely worth it.

Svar från John Clark Motor Group - John Clark Alpine
First Class Customer Service.
Went to showroom on Tuesday to collect car for daughter.Did not bring correct paperwork to complete purchase and found I had in fact lost driving licence.The Sales Person, Allan Bell then went to great lengths to complete the process involving considerable extra work for him.We left with the car and considerable appreciation of his efforts.

Svar från John Clark Motor Group - John Clark Alpine
I just purchased my new car from…
I just purchased my new car from Aberdeen Renault and I cannot fault the quality of service that I received. Stuart was brilliant, there was no hard sell which I really hate.
He made the whole experience very pleasant with no stress as he talked me through the whole process which gave me peace of mind. He was extremely knowledgeable about all the models available which made choosing my car a lot easier.
I was kept up to date by calls and emails so always knew exactly what was happening, great customer service.
I really had a seamless sales experience and Stuart could not have been more helpful.
Thank you.

Svar från John Clark Motor Group - John Clark Alpine
Would like to thank Josh at John Clark…
Would like to thank Josh at John Clark motor group
(Nissan Aberdeen) he was very helpful and professional when dealing with myself in the purchase of my vehicle
The car is in excellent condition and the delivery to Bristol was painless would highly recommend this dealership

Svar från John Clark Motor Group - John Clark Alpine
Sales staff are very friendly and…
Sales staff are very friendly and really helpful. I would recommend them to anyone wanting to buy a car

Svar från John Clark Motor Group - John Clark Alpine
Exceptional service
In a world where you get told, through a sucking in of air... I give you the exception...John Clark Alpine. Rocked up today in my car, no appointment nor booking. Met Stuart in the car park about to do a handover. . "How can I help". New number plates need fixing please. Stuart asks me to take a seat. Minutes later and some Alpine chat, job done. Thank you. A rare breed of customer service.

Svar från John Clark Motor Group - John Clark Alpine
Representative dealt with me in a very…
Representative dealt with me in a very good fashion

Svar från John Clark Motor Group - John Clark Alpine
Only problem I had was that I should of left and came back
Only problem I had was that I took a sit and wait service appointment as the lady said it would take just over one hour and I sat there far three hours , but I had a couple of coffees which was Nice and the staff were sound..

Svar från John Clark Motor Group - John Clark Alpine

Svar från John Clark Motor Group - John Clark Alpine

Svar från John Clark Motor Group - John Clark Alpine
paper work wasnt' handed over for the…
paper work wasnt' handed over for the trade in on time, much confusion with the finance company,
looking at some form of compensation!!!
Service John Clark have always provided an…
John Clark have always provided an excellent service to me over many years & my recent experience maintained that standard.

Svar från John Clark Motor Group - John Clark Alpine
The best car buying experience I've ever had
This was the best car buying experience I have had. Michael was fantastic at keeping me informed all of the way through the purchase, sending video updates and making the whole process highly personable, not transactional, which has been my experience elsewhere. When Michael was unavailable the rest of the team were incredibly helpful too. Even though I live 400 miles away in Staffordshire the delivery process was very smooth and bang on time. There is not one thing I would change about the experience. Thank you Michael.

Svar från John Clark Motor Group - John Clark Alpine
Was an awful experience the staff were…
Was an awful experience the staff were very rude and abrupt they pressurised me into signing paperwork before my contract has been processed I felt like a number an I wasn't important would never buy another vehicle from JC motor group
Very efficient and professional
Very efficient and professional, from the lady on reception, to the lady on the service desk !
Also delighted to receive my car back fully valeted !
Easy to book services
Easy to book services. Reminded me about the appointment a few days before. Expected me on the day when I arrived. Time to complete the work was as advised. Service receptionist was very friendly and professional. Good experience all round.
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