Jamendo Omdömen 

Jamendo´s website is easy friendly and their support acts promptly. On the other hand, it is not clear about the criteria when they do not approve some song for licensing and the creators do not win any remuneration for the streams.

Bug resolution
I reported a bug to Jamendo for their app on iphone and they were able to solve. Took some time, but they did not give up and were finally able to solve the issue. Well done!

A very reliable and modern company for musicians working in any genre of music. We have been working with Jamendo for more than 5 years in the field of promoting our music. We highly recommend this company to everyone!!!!

Great service for listening and licensing music! Very attentive and fast support!

Excellent content and search capability, and very responsive customer service!

Fast help and problem solved in a few minutes

Their account backend is jank and the self-service options don't work particularly well so I had to contact support to update my email address.

I had a long thread with three different agents where they kept demanding I submit a copy of a photo ID in order to update my email...for "security reasons". This is absurd and highly suspicious.

Finally, after 4 replies, one of the agents agreed to change my login credentials without the photo.

They do not provide 2FA or other sensible security measures. The site also uses some dark patterns for the payouts. They have a 100.00 minimum to payout for *each currency* they transact in. That means if you've earned $50 USD and €50, you cannot collect either amount...this uniquely grubby payout scheme is in addition to the 70% commission they take. Compare this to e.g. Bandcamp who take 15% and pay you within 24 hours after every sale you make, no minimum.

Needless to say, I do not trust this site to securely store a photo of any of my IDs, nor do I trust them not to share or sell my information.

Ottimamente soddisfatto! Azienda seria e professionale. Assistenza puntuale, cortese, dettagliata.

I have been using this platform for several years. Everything is super, the support is good, they always respond quickly and provide high-quality assistance. Thanks!

Professionali e veloci nella risoluzione dei problemi.

As a musician, I've had and continue to have a pleasant experience on Jamendo. Here, people can purchase licenses to use my music and I believe the platform does an excellent job in promoting the music available in their catalog. There have never been delays in payment, and there is a lot of transparency. In three years, I've had only two requests, and the support team contacted me very quickly, resolving my issues in a professional manner.

Best support ever! Thank you guys for all the help! 🫂🫂🫂❤️

Rapidité de la prise en compte des demandes. Efficacité dans la résolution de problèmes. Politesse et respect.

Customer service helped me with my issue. They left clear and precise details that fixed my issue.

Team’avalability to find a solution to your problem - Thanks

Response was quick, polite and accurate, exact information what I wanted to get from the support.

I was so impressed by the quick response to my query. In addition, they reached out to make sure my problem had been resolved. When I didn't respond for a day or two, they reached out again to check in on my problem. I was grateful for their advice and persistence in helping me resolve my issue.