This company offers what other bigger companies don't . The best range of equipment and work wear at exceptional prices with a delivery options that will suit everyone. Very pleased with my whole expe... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Outstanding customer service from start to finish! Sophie was incredibly friendly and helpful on WhatsApp, quickly answering my questions and arranging everything for me. Richard then took over on the... Se mer
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The product we received was faulty but Stefani was straight on it. Plenty of communication, information all in an extremely helpful, efficient, professional but also friendly manner. Jayden finished o... Se mer
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Got some Milwaukee tools form here. The price was excellent compared to various online retailers. An item I ordered was out of stock ( and I knew prior to ordering) and they kept met posted with regul... Se mer
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Företagsinformation
- Verktygsbutik
- Byggmaskiner
- Gör-det-självbutik
- Hobbybutik
- Verktygsmakare
- Butik med utrustning för träslöjd
Skrivet av företaget
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Skrivet av företaget
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktuppgifter
D C One Edinburgh Way, CM20 2BN, Harlow, Storbritannien
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4,8
Utmärkt
58 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great item
Great item, reasonably priced and delivered in less than 24 hrs. Big thumbs up
13 juli 2026
Svar från ITS
Good Afternoon Dale,
Thank you for the 5⭐️ review. I am glad to hear that you have had a great delivery with good and reasonably priced items 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Svar från ITS
Good Afternoon,
I am really sorry to hear this but thank you for the phone call and I am glad we got this resolved.
If you need anything at all please give us a call on 0208 532 5000
Jaden
Excellent customer service
So I realised ITS were doing an offer for a Makita battery for a fiver when you spent enough on other Makita products… but Screwfix were cheaper with the product I wanted. ITS price matched no problems at all, but by the time I went to place my order - the battery offer was over! Just my luck. Dropped ITS a quick email, they said it wasn’t a problem… called them and had the best (friendly and efficient) customer service chat ever (totally unexpected from a tools company)… and even got my gear next day from UPS!
I can’t praise ITS enough!
13 juli 2026
Svar från ITS
Hello, D Jones
Happy to hear that you had a good customer service experience and received your gear quickly! We are very thankful you took the time to leave this 5-star review.
Thank you!
Delivery on time at the time stated
12 juli 2026
Svar från ITS
Hello Darryl,
Glad to hear that your delivery was on time, as expected! We are thankful you took the time to leave this 5-star review.
Thank you!
Purdy filler knife
I treated myself to a Purdy filler knife, a wee bit more expensive than the norm but it proved it’s worth 100% a real pleasure to work with.
Only gripe was plenty of staff around but no one came forward to serve for me for at least five minutes.
13 juli 2026
Svar från ITS
Hello Daniel,
Apologies to hear about the staff waiting issue- I will pass this to the store to improve their service. However, happy to hear that your Purdy filler knife is a pleasure to work with! We are very appreciative that you took the time to leave this review.
Thank you!
Svar från ITS
Hi Chris,
Thank you so much for your kind feedback and for letting us know about your experience with your order.
We're delighted to hear that you are happy with our service.
If you need any assistance in the future, please let us know.
Good value and very quick delivery
Good value and very quick delivery, really impressed.
12 juli 2026
Svar från ITS
Hi David,
Thank you so much for your great feedback and 5-star rating!
We're really pleased to hear you were impressed with the value and quick delivery.
If you need anything else, just let us know.
Sophie 🙂
Great as always I order often from this…
Great as always I order often from this place highly recommend, will continue ordering from here myself thank you.
12 juli 2026
Svar från ITS
Hi Carl,
Thanks so much for your kind words and for being a loyal customer. We're really pleased to hear you recommend us and look forward to your next order.
If you ever need anything, just let us know.
Sophie 🙂
Svar från ITS
Hi Carl,
Thanks so much for your feedback and for letting us know your order arrived in rapid time.
We're really pleased to hear you're happy with our service. If you need anything else, just let us know.
Sophie 🙂
Svar från ITS
Hi Zoltan,
Thank you so much for your fantastic feedback and the 5⭐️ review! I'm delighted to hear you were so impressed with the speed of your delivery.
If there's anything else you need, just let me know.
Svar från ITS
Hi Yury,
Thank you so much for your kind words and for taking the time to share your feedback. We're really pleased to hear you found the website easy to use and that you were happy with the service.
We appreciate your support!
Svar från ITS
Hi Mike,
Thanks so much for your lovely feedback and for sharing your order reference. We're really pleased to hear everything went smoothly for you.
If you need anything else, just let us know.
Products exactly as described at a good…
Products exactly as described at a good price and very quick no hassle delivery every time
12 juli 2026
Svar från ITS
Hi Ian,
Thank you so much for your fantastic feedback and 5-star rating!
We're really pleased to hear you were happy with the price, product, and quick delivery.
If you need anything else, just let us know.
I just love ITS as they’ve always got…
I just love ITS as they’ve always got in stock what I need, which has been numerous occasions and at a very competitive price! Ordered on a Sunday and delivered on the Monday, what’s not to love!
12 juli 2026
Svar från ITS
Hi Viv,
Thanks so much for your lovely feedback! We're really pleased to hear you always find what you need and that your orders arrive quickly.
We appreciate your continued support and look forward to helping you again soon.
Fraser was brilliant he responded…
Fraser was brilliant he responded straight away. i had requested previously with no joy
16 juli 2026
Omdöme utan inbjudan
Svar från ITS
Hi Jacqueline,
Thanks so much for your lovely feedback. I'm glad Fraser was able to help you quickly this time.
If you need anything else, just let us know. 🙂
Sophie
Svar från ITS
Hi,
Thanks so much for your great feedback about our prices and next day delivery. We really appreciate you taking the time to share your experience.
We hope to see you shop with us again soon! 🙂
Sophie
Svar från ITS
Thank you Gareth for the 5⭐️ review,
Pleased you were happy with the service received.
We look forward to seeing you shopping with us again soon 🙂
Sophie
Svar från ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear your order was of good quality at a good price.
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Chloe
Svar från ITS
Good Afternoon Steve,
Thank you for the 5⭐️ review. I am glad to hear your order arrived quickly.
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Chloe
ITS are great!
I always buy my work boots from ITS - if you catch them at the right time, great deals to be had. Fast delivery and no complaints from me.
4 november 2025
Svar från ITS
Hi Stephen,
Thanks so much for your great feedback and for choosing ITS for your work boots.
It's brilliant to hear you're happy with our deals and delivery speed.
If you ever need anything else, just let us know.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.