Outstanding customer service from start to finish! Sophie was incredibly friendly and helpful on WhatsApp, quickly answering my questions and arranging everything for me. Richard then took over on the... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The product we received was faulty but Stefani was straight on it. Plenty of communication, information all in an extremely helpful, efficient, professional but also friendly manner. Jayden finished o... Se mer
Företaget har svarat
Got some Milwaukee tools form here. The price was excellent compared to various online retailers. An item I ordered was out of stock ( and I knew prior to ordering) and they kept met posted with regul... Se mer
Super helpful and extremely quick delivery - delivered in less than 24 hours from order, unbelievable!! Find it hard to beat their prices too. Couldn’t ask for more, I highly recommend ITS.
Företaget har svarat
Företagsinformation
- Verktygsbutik
- Byggmaskiner
- Gör-det-självbutik
- Hobbybutik
- Verktygsmakare
- Butik med utrustning för träslöjd
Skrivet av företaget
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Skrivet av företaget
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktuppgifter
D C One Edinburgh Way, CM20 2BN, Harlow, Storbritannien
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4,8
Utmärkt
58 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ITS
Hi,
Thanks so much for your great feedback about our prices and next day delivery. We really appreciate you taking the time to share your experience.
We hope to see you shop with us again soon! 🙂
Sophie
Svar från ITS
Thank you Gareth for the 5⭐️ review,
Pleased you were happy with the service received.
We look forward to seeing you shopping with us again soon 🙂
Sophie
Svar från ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear your order was of good quality at a good price.
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Chloe
Svar från ITS
Good Afternoon Steve,
Thank you for the 5⭐️ review. I am glad to hear your order arrived quickly.
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Chloe
ITS are great!
I always buy my work boots from ITS - if you catch them at the right time, great deals to be had. Fast delivery and no complaints from me.
4 november 2025
Svar från ITS
Hi Stephen,
Thanks so much for your great feedback and for choosing ITS for your work boots.
It's brilliant to hear you're happy with our deals and delivery speed.
If you ever need anything else, just let us know.
Svar från ITS
Hi,
Thank you so much for your great feedback and 5-star rating!
We're really pleased to hear you found the process quick, easy and at a good price.
If you need anything else, just let us know.
Delivered very quickly day after…Makita
Delivered very quickly day after ordering very pleased with purchase😊
11 juli 2026
Svar från ITS
Hi Mr Davies,
Thank you so much for your lovely feedback and for sharing your order reference. We're delighted to hear your Makita order arrived so quickly and that you're pleased with your purchase.
If you need anything else, just let us know. 🙂
Sophie
Svar från ITS
Good Morning James,
Thank you for the 5⭐️ review. I am glad to hear that you had a good customer experience and delivery as well as enjoying our prices 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Stress free experience
Good prices,
Excellent deals and payment options.
Also a very quick delivery service. Recieved items in less than 48 hours of order placement
11 juli 2026
Svar från ITS
Hi Jareth,
Thanks so much for your fantastic feedback! We're really pleased to hear you were happy with the prices, deals, and speedy delivery.
If you need anything else, just let us know. 🙂
Sophie
Svar från ITS
Hi David,
Thanks so much for your kind words and positive feedback about your experience with us.
We're really pleased to hear you found the service helpful. If you need anything else in the future, just let us know.
Lauren
Great Customer Service
Great customer service from Fraeser and next day deliver.
It's great to see a firm that has not abandoned customer service. It has people to talk to people (customers) in a clear, friendly manner. Contact with ITS was so easy.
10 juli 2026
Svar från ITS
Hi Neil,
Thank you so much for your 5⭐️ review and for taking the time to share your experience. It's great to hear that Fraeser and the team made things easy for you and that your order arrived next day.
We really appreciate your feedback and your recommendation. If there's anything else you need, just let us know.
Lauren
Svar från ITS
Hi,
Thank you so much for your fantastic feedback and for taking the time to share your experience with us.
We're really pleased to hear you were happy with our service. If you have any questions about your order or need anything else, just let us know.
Lauren
Svar från ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear that you had a great service with us and have on several occasions 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Svar från ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear you had a very nice service with a super fest delivery 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Svar från ITS
Hi Kev,
Thank you so much for your 5⭐️ review. I'm really pleased to hear your order arrived a day early and that you're happy with our service.
If there's anything else you need, just let us know.
Sophie
Had an issue with the website
Had an issue with the website not letting me remove items. Contacted staff and had a super helpful staff member help me out on WhatsApp and organise next day shipping via the phone. Excellent customer service!
15 juli 2026
Omdöme utan inbjudan
Svar från ITS
Hi Mr Crosby,
Thank you so much for your feedback. Sorry to hear you had an issue with using the website, but I'm glad to hear our team was able to help and that you were happy with the service you received.
If you need anything else, just let us know.
Svar från ITS
Good Afternoon Brian,
Thank you for the 5⭐️ review. I am glad to hear you had good service and a speedy recovery 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Very kind customer service
Very kind customer service, and helped me with my questions in great patience. This company is really impressive with such strong presence in power tools and garden equipment.
15 juli 2026
Omdöme utan inbjudan
Svar från ITS
Hi Steven,
Thanks so much for your kind words. We're really pleased to hear you had a great experience with our team and found our range of tools and garden equipment impressive.
If you ever need anything else, just let us know.
Sophie
Great for the diy”er and the professionals
Excellent service, with quality products at a great price, speedy delivery and well packaged.
Will definitely be using again.
Many thanks
10 juli 2026
Svar från ITS
Good Morning Alex,
Thank you for the 5⭐️ review. I am glad to hear that you had an excellent experience with us and that your package was well-packed and delivered quickly 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Svar från ITS
Hi Mr Jones,
Thank you so much for your great feedback and 5-star rating!
We're really pleased to hear you were happy with the quick delivery and competitive price.
If you need anything else, just let us know.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.