Brilliant spirit level I had some issues with the delivery which was not caused bei ITS. Contacted ITS customer services and the support was top, very friendly and quick response. One of the... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So I realised ITS were doing an offer for a Makita battery for a fiver when you spent enough on other Makita products… but Screwfix were cheaper with the product I wanted. ITS price matched no proble... Se mer
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Emma, the Customer Relations Advisor at ITS was really personable and wanted the best for me and my company in ordering an item they were low in stock of. Emma is friendly, professional and a contact... Se mer
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Great every time, been using its now since ffx went bust, wish id used them back then, good prices, choice is fantastic, the ordering sometimes gets messed up with either 2 day dx or the most pop dpd... Se mer
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Företagsinformation
- Verktygsbutik
- Byggmaskiner
- Gör-det-självbutik
- Hobbybutik
- Verktygsmakare
- Butik med utrustning för träslöjd
Skrivet av företaget
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Skrivet av företaget
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktuppgifter
D C One Edinburgh Way, CM20 2BN, Harlow, Storbritannien
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4,8
Utmärkt
58 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good price and fast delivery 👍
9 juli 2026
Svar från ITS
Hi Gary,
Thanks so much for your feedback! We're glad to hear you were happy with the price and delivery speed.
If you need anything else, just let us know. 🙂
Sophie
Great service and follow up
Great service and follow up. Delivery was prompt and timely. Price was right.
9 juli 2026
Svar från ITS
Thank you Mark for the 5⭐️review,
It's good to hear your order arrived in good time for you, so pleased you are happy with the price and service received.
We look forward to seeing you shopping with us again soon - Sophie 🙂
Svar från ITS
Hi Alastair,
Thanks so much for your feedback. We're really pleased to hear you were happy with the stock levels, pricing and delivery speed.
If you need anything else, just let us know. 🙂
Sophie
Very disappointed with this company
Very disappointed with this company. They advertise that they have a price promise never beaten on price. So I got in touch with them to see it they could beat a price for a Makita chop saw. In short they wouldn’t look at it as they say that the price match is only compared with Toolstation and Screwfix and no other company. What a load of rubbish.
Anyway needless to say I bought the chop saw from the other company for over £100 cheaper. So you might want to shop around for a better deal. Don’t waste your time asking for a price match because it doesn’t exist. Perhaps ITS could drop the price promise because it’s false advertising.
10 juli 2026
Omdöme utan inbjudan
Svar från ITS
Good Afternoon
Thank you for taking the time to leave your feedback. We're sorry to hear that you were disappointed with your experience.
Our Price Promise does have specific terms and conditions, including which retailers are eligible for price matching. We appreciate that this wasn't the outcome you were hoping for, and we're sorry for any frustration this caused.
We always aim to be transparent about the terms of our Price Promise and regularly review our pricing to remain competitive. While we're sorry we couldn't help on this occasion, we do appreciate you bringing your experience to our attention.
Jaden
First time visiting ITS
First time visiting ITS, seen many adverts on line and TV but very impressed when actually visiting. Fantastic range of everything you would need.
8 juli 2026
Svar från ITS
Hi Adrian,
Thank you so much for your lovely feedback. We're delighted to hear you enjoyed your first visit and were impressed with our range.
If you need anything else or have any questions in the future, just let us know. 🙂
Sophie
Power tools
It was great service got my tools on time and for the best price i could find, will definitely order future tools from this site
9 juli 2026
Svar från ITS
Thank you Andrew for the 5⭐️ review,
Pleased you were happy with the service received and with our competitive prices.
We look forward to seeing you shopping with us again soon - Sophie
Svar från ITS
Hi Michael,
Thanks so much for your5 star review and for taking the time to let us know you were pleased with your Makita order and our service.
If you need anything else, just let us know. 🙂
Sophie
Product delivered the next day
Product delivered the next day. Exactly as described. Driver kept in contact. Great service and the price was competitive.
9 juli 2026
Svar från ITS
Hi Edward,
Thank you so much for your 5 star review. We're delighted to hear your order arrived quickly and that you were happy with the service.
If you need anything else, just let us know. 🙂
very helpful
had to contact its about the link to claim a dewalt speaker and a copy of my recitps very helpful and fast to get back to me.
13 juli 2026
Omdöme utan inbjudan
Svar från ITS
Hi James,
Thanks so much for your feedback. I'm glad to hear you found the service helpful and prompt.
If you need anything else, just let us know.
Lauren
Svar från ITS
Hi Linda,
Thanks so much for your feedback! We're glad to hear your order arrived quickly and in time for your gift.
If you need anything else, just let us know.
Lauren
They deserve 5 stars for there response…
They deserve 5 stars for there response when I had an issue with my broken fan
Thank you so much
13 juli 2026
Omdöme utan inbjudan
Svar från ITS
Hi Alshimaa,
Thank you so much for your kind words and for taking the time to share your feedback. We're really pleased to hear you were happy with the support you received.
If you need anything else in the future, just let us know.
Lauren
Excellent service
My recent purchase with this company was my first, and what a great experience. I placed an order late in the afternoon and the parcel was delivered the next day. They and the delivery firm kept me updated throughout. Excellent price & service!
9 juli 2026
Svar från ITS
Hi Patrick,
Thank you so much for your kind feedback. We're delighted to hear you had a great experience with your order and our service.
If you need anything else in the future, just let us know.
Lauren
Svar från ITS
Hi David,
Thanks so much for your feedback. We're really pleased to hear you found the ordering process quick and our staff helpful.
If you need anything else, just let us know.
Jaden
Excellent service as always
Excellent service as always, items competitively priced and delivered in time for projects
22 juni 2026
Svar från ITS
Good Afternoon,
Thank you so much for the 5 stars.
We are glad we have kept up the excellent service! We look forward to you shopping with us again
Jaden
Svar från ITS
Hi Bob,
Thanks so much for your kind words and for taking the time to share your feedback. We're really pleased to hear you had a brilliant experience with us.
If there's anything else you need, just let us know.
Jaden
Bosch lawn mower
Mower arrived v quickly. Price was best I could find including batteries and charger. Hope this one as good as last which I have used on an allotment and garden for several years. Only downside is 2 batteries to be used and had recently purchased a 36 volt one which will not fit new mower
9 juli 2026
Svar från ITS
Hi Hazel,
Thanks for your feedback and for choosing us for your Bosch lawn mower purchase. I'm glad to hear your mower arrived quickly and that you found a great price.
I noticed you mentioned your 36V battery isn't compatible with the new mower, which uses two different batteries. If you can contact us on 0208 532 5000 we may be able to assist you?
Jaden
Professional and good customer service
30 juni 2026
Svar från ITS
Good Afternoon,
I hope that you are well.
We are so happy with met your expectations!
We look forward to you shopping with us again.
Jaden
Svar från ITS
Good Afternoon Richard,
I am really sorry to hear this, what I have done is refund your delivery charge.
I have tried to give you a call however I did not get through so if you can call us on 0208 532 5000 so that we can get this sorted for you?
Jaden
Ordered a package of Bosch cordless…
Ordered a package of Bosch cordless gardening tools for my sons new house.Great products and had his garden ship shape in no time .Great price and fantastic delivery thanks Badorgan the delivery driver delivered in a safe place.
8 juli 2026
Always great with its
11 juni 2026
Svar från ITS
Thank you Stephen for the 5⭐️ review,
Pleased you were happy with the service received.
We look forward to seeing you shopping with us again soon - Sophie
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