Brilliant spirit level I had some issues with the delivery which was not caused bei ITS. Contacted ITS customer services and the support was top, very friendly and quick response. One of the... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Emma, the Customer Relations Advisor at ITS was really personable and wanted the best for me and my company in ordering an item they were low in stock of. Emma is friendly, professional and a contact... Se mer
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Great every time, been using its now since ffx went bust, wish id used them back then, good prices, choice is fantastic, the ordering sometimes gets messed up with either 2 day dx or the most pop dpd... Se mer
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So I realised ITS were doing an offer for a Makita battery for a fiver when you spent enough on other Makita products… but Screwfix were cheaper with the product I wanted. ITS price matched no proble... Se mer
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Företagsinformation
- Verktygsbutik
- Byggmaskiner
- Gör-det-självbutik
- Hobbybutik
- Verktygsmakare
- Butik med utrustning för träslöjd
Skrivet av företaget
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Skrivet av företaget
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktuppgifter
D C One Edinburgh Way, CM20 2BN, Harlow, Storbritannien
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4,8
Utmärkt
58 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to use Web site great strong…
Easy to use Web site great strong gazebo which I ordered on Friday afternoon and it arrived Saturday morning!
10 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Great every time
Great every time, been using its now since ffx went bust, wish id used them back then, good prices, choice is fantastic, the ordering sometimes gets messed up with either 2 day dx or the most pop dpd nxt day, but all good here
24 juni 2026
Svar från ITS
Good Morning,
Thank you for the 5⭐️ review. I am glad to hear you have a great time everytime with us! If you ever have any issues with your delivery please let us know so that we can amend this for you 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Unbelievable delivery service
Unbelievable delivery service, I ordered quite late in the afternoon and opted for the 3-5 days postage. It arrived the next day! Good little device, not heavy duty but adequate for my needs.
8 juli 2026
Svar från ITS
Hi Ann,
Thanks so much for your feedback. I'm glad to hear your order arrived so quickly and that the device meets your needs.
If you need anything else, just let us know.
Jaden
Quick delivery
Quick delivery, good website, items were what I ordered. No complaints whatsoever.
10 juli 2026
Svar från ITS
Hi, thanks so much for your feedback. We're glad to hear your order arrived quickly and that you're happy with everything.
If you need anything else, just let us know.
Svar från ITS
Hi Robin,
Thanks so much for your great feedback. We're really pleased to hear you were happy with the service.
If you need anything else, just let us know.
The lads down at the luton branch are a…
The lads down at the luton branch are a great help very knowledgable and passionate.
Shout out to Finn and bwaseg
10 juli 2026
Svar från ITS
Good Afternoon Claude,
I hope that you are well.
I am glad you are happy with the product, and the delivery.
Thank you for the review.
Jaden
Wasn't to happy to find that my dewalt…
Wasn't to happy to find that my dewalt circular saw didn't come with a fence
9 juli 2026
Svar från ITS
Good Afternoon<
I am really sorry to hear this but thank you for the feedback
If you go back to the store they may be able to resolve this for you.
If you need any help please call us on 0208 532 5000
Brilliant as always
Brilliant as always. I wouldn't go anywhere else. Fast. Very reasonably priced and reliable.
9 juli 2026
Svar från ITS
Good Afternoon Desmond,
Thank you for the 5⭐️ review. I am glad to hear that the service we provided you was once again brilliant and that you enjoy our prices and reliability 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Svar från ITS
Thank you Andrew for the 5⭐️ review,
Pleased to hear your order arrived in good time for you and your happy with your product.
We look forward to seeing you shopping with us again soon - Sophie
Great service from start to finish
Great service from start to finish
I will be using this company for my tools going forward 👍👍
9 juli 2026
Svar från ITS
Good Morning Philip,
Thank you for the 5⭐️ review. I am glad to hear that you had an amazing service, and we are glad to hear you will be using us again 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Svar från ITS
Good Morning Dave,
Thank you for the 5⭐️ review. I am glad to hear you enjoyed our service, tools, and prices. We look forward to seeing your future purchases 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Very good price and fast delivery 👍
9 juli 2026
Svar från ITS
Hi Gary,
Thanks so much for your feedback! We're glad to hear you were happy with the price and delivery speed.
If you need anything else, just let us know. 🙂
Sophie
Great service and follow up
Great service and follow up. Delivery was prompt and timely. Price was right.
9 juli 2026
Svar från ITS
Thank you Mark for the 5⭐️review,
It's good to hear your order arrived in good time for you, so pleased you are happy with the price and service received.
We look forward to seeing you shopping with us again soon - Sophie 🙂
Svar från ITS
Hi Alastair,
Thanks so much for your feedback. We're really pleased to hear you were happy with the stock levels, pricing and delivery speed.
If you need anything else, just let us know. 🙂
Sophie
Very disappointed with this company
Very disappointed with this company. They advertise that they have a price promise never beaten on price. So I got in touch with them to see it they could beat a price for a Makita chop saw. In short they wouldn’t look at it as they say that the price match is only compared with Toolstation and Screwfix and no other company. What a load of rubbish.
Anyway needless to say I bought the chop saw from the other company for over £100 cheaper. So you might want to shop around for a better deal. Don’t waste your time asking for a price match because it doesn’t exist. Perhaps ITS could drop the price promise because it’s false advertising.
10 juli 2026
Omdöme utan inbjudan
Svar från ITS
Good Afternoon
Thank you for taking the time to leave your feedback. We're sorry to hear that you were disappointed with your experience.
Our Price Promise does have specific terms and conditions, including which retailers are eligible for price matching. We appreciate that this wasn't the outcome you were hoping for, and we're sorry for any frustration this caused.
We always aim to be transparent about the terms of our Price Promise and regularly review our pricing to remain competitive. While we're sorry we couldn't help on this occasion, we do appreciate you bringing your experience to our attention.
Jaden
First time visiting ITS
First time visiting ITS, seen many adverts on line and TV but very impressed when actually visiting. Fantastic range of everything you would need.
8 juli 2026
Svar från ITS
Hi Adrian,
Thank you so much for your lovely feedback. We're delighted to hear you enjoyed your first visit and were impressed with our range.
If you need anything else or have any questions in the future, just let us know. 🙂
Sophie
Power tools
It was great service got my tools on time and for the best price i could find, will definitely order future tools from this site
9 juli 2026
Svar från ITS
Thank you Andrew for the 5⭐️ review,
Pleased you were happy with the service received and with our competitive prices.
We look forward to seeing you shopping with us again soon - Sophie
Svar från ITS
Hi Michael,
Thanks so much for your5 star review and for taking the time to let us know you were pleased with your Makita order and our service.
If you need anything else, just let us know. 🙂
Sophie
Product delivered the next day
Product delivered the next day. Exactly as described. Driver kept in contact. Great service and the price was competitive.
9 juli 2026
Svar från ITS
Hi Edward,
Thank you so much for your 5 star review. We're delighted to hear your order arrived quickly and that you were happy with the service.
If you need anything else, just let us know. 🙂
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.