Dresses were a gift for our daughter in law. She loved the fit and design and looks forward to wearing them during her pregnancy. Really good quality and the delivery was perfect from the courier.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I received a voucher as a gift from a family member when I got pregnant. However, every time I went to buy anything they did not have it in store… no jeans, no jumpers. Nothing! In the end I had to se... Se mer
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Fantastic product, fantastic customer service. Loved that when I called I just went straight through to a normal human who could help me with ease. It was a lovely interaction and just made me even mo... Se mer
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I did not have any problems ordering online. The products arrived within a reasonable amount of time. I was a bit skeptical about the tights because upon initial inspection I didn’t think they would... Se mer
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Företagsinformation
Skrivet av företaget
Isabella Oliver is a London-based maternity brand, with a focus on environmental, ethical and sustainable style, that you can wear throughout your pregnancy and beyond. Our collections are defined by phenomenal eco-friendly fabrics that fit, flatter and grow as your body does. Our clothes are designed for you, designed for good. Recently recognised as a ‘Best For The World™’ B Corp, we are proud to be the highest scoring Fashion B Corp in the UK and second highest in Europe, coming in the top 5% of all B Corps globally. We have also received a 2021 United Nations Global Action Award for our leadership in sustainability.
Kontaktuppgifter
LABS Atrium, The Stables Market, Chalk Farm Road, NW1 8AH, London, Storbritannien
- 0344 844 0448
- theteam@isabellaoliver.com
- www.isabellaoliver.com
3,7
Medel
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and ethics
The service is great. Delivery is really quick and I love the ethical standards of Isabella Oliver.
22 mars 2023
Svar från Isabella Oliver
Hello, thank you for your great review and feedback. We really appreciate it! Kind regard, Rachel.
Really good quality
Really good quality, and perfect fit! Very happy with my items and will be ordering more.
14 mars 2023
Svar från Isabella Oliver
Hello, thank you for your great review and feedback! We really appreciate it! Kind regards Rachel.
I am really disappointed with this…
I am really disappointed with this dress as the print does not look like it did in the photos and the fabric is not of the quality I expected. I have previously bought several dresses from your brand, all of which are great, but this one is sub standard.
10 mars 2023
Svar från Isabella Oliver
Thank you for the review we really appreciate it and sincere apologies for the dress not being to your liking we will pass this feedback on. Wishing you all the best Damar.
Trousers are amazingly comfortable
Trousers are amazingly comfortable, order arrived very fast and delivery was great
27 februari 2023
Svar från Isabella Oliver
Hello, thank you for your great review and feedback. We really appreciate it! Kind regards, Rachel.
I think customer service does not exist at IO shop.
I think customer service does not exist at Isabella Oliver shop. Nobody picks up the phone, I left voice message as requested and nobody've come back to me. I finally emailed them and I am still waiting. The way they process returns is nothing I want to experience. I will not buy from there any more. Thank you.
1 mars 2023
Svar från Isabella Oliver
Thank you for the feedback we appreciate it, and you have been contacted regarding your order by email. Wishing you all the best Damar.
Absolutely beautiful dress
Absolutely beautiful dress. I know this is something I can wear during pregnancy and postpartum. It's soft, flowy, and is flattering to my body. Shipping to USA/NYC was very easy and affordable.
28 februari 2023
Svar från Isabella Oliver
Hello, thank you for your great review and feedback. We really appreciate it! Kind regard, Rachel.
Beautiful clothes but no way to contact company
I could not contact with the 1-800 number provided and I wanted to replace some items.
However the garments were beautiful and very well made. The material was really soft
17 februari 2023
Svar från Isabella Oliver
Hello "Customer"
Thank you for taking the time to review us - we are a UK based company and available Monday - Friday 9am-5;30PM and Saturdays until 5pm but not on Sundays unfortunately so sorry we missed your call. You can always email us with any requests though at theteam@isabellaoliver.com and we will be happy to help (I can see you have emailed us we so will be in contact by email separately).
With kind regards, Suzanne
Beautiful dress
Beautiful dress I’d bought for my daughter. Delivered as promised. Will fit her for a while during her pregnancy.
22 februari 2023
Svar från Isabella Oliver
Dear Naomi
Thank you for your kind five star review. We are so pleased you have found something "beautiful" for your daughter to wear whilst she is pregnant. Congratulations on the impending arrival!
With very kind regards, Suzanne
My everyday go-to wear to look & feel good during my preggo phase
This brand is a savior for women who want to consume sustainably through pregnancy time. As someone who thought i'd just use my husband's / bigger clothes during pregnancy, (only to realize they made me look 100% Teletubby) the few things I've gotten from Isabella Oliver have become my everyday go-to wear to look & feel good with my growing bump.
13 februari 2023
Svar från Isabella Oliver
Thank you for the lovely feedback we really appreciate it. All the best Damar.
Great quality, just too long in length
Really fast delivery of the dresses I ordered. The quality is lovely, however, one of the dresses is very long for my height so I may have to either return it, or spend more money to get the length altered. It’s a shame because this dress would be so versatile as part of my maternity wear, as I imagined wearing it with jumpers and boots now and then with sandals when the weather is warmer.
18 februari 2023
Svar från Isabella Oliver
Thank you for the lovely feedback we really appreciate it . All the best Damar.
Love the top and trousers that have…
Love the top and trousers that have just arrived. Beautifully made, but most importantly comfortable! I’ll be living in them for the duration of my pregnancy!
14 februari 2023
Svar från Isabella Oliver
Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking the time to review us and leaving such positive feedback.
Many thanks, Gregg
Returns are difficult and customer service number doesn't work
I ordered an item and it did not look the way I was expecting. The steps needed to return the item are not clear on their website and I cannot figure out how to obtain a return label. If you call the customer service number listed, it is unavailable and therefore useless. Since their number does not work, I sent an email, but they simply sent the same instructions available on their website which, again, are vague. So weeks later I am still trying to figure out how to return this dress that I don't think looks good on me.
4 februari 2023
Svar från Isabella Oliver
Dear Kasey
I am sorry that you have not been able to get through to our customer services. I will send you a separate email now, to get this return sorted for you
Quick delivery but didn’t like baukjen sticker on tissue paper when I bought from Isabella Oliver
Easy to use website, clothes look as they do online, very helpful to have information of how many weeks pregnant the model is so you can imagine how it will look on yourself. Fast delivery and beautifully wrapped in tissue paper which is such a nice touch. My only negative would be that I bought a top from Isabella Oliver as a gift and was dissapointed that the sticker on the tissue paper it was wrapped in said Baukjen. I wanted the sticker to say Isabella Oliver as that’s where the top is from and it has much more of an upper end sound and look to it. If I’d ordered from baukjen then fine, but I hadn’t and was slightly annoyed to be honest. I appreciate these are part of the same company but I would have liked the sticker of the brand I bought from. I will now have to explain when she opens it that it’s from Isabella Oliver despite the sticker.
8 februari 2023
Svar från Isabella Oliver
Thank you for the feedback we really appreciate it apologies for not putting a Isabella Oliver sticker we will pass this feedback. Wishing you all the best Damar.
Really nice to find good quality &…
Really nice to find good quality & ethical! These were bought as gifts, unfortunately the top is too small but the pj's are said to be super comfy & very well made! A good experience all round.
9 februari 2023
Svar från Isabella Oliver
Hello, thank you for your great review and feedback. We really appreciate it! Kind regards, Rachel.
Never received items
8 februari 2023
Svar från Isabella Oliver
Thank you for the feedback and we do apologise for you not receiving your order. We have emailed you with an update. All the best Damar.
Svar från Isabella Oliver
Hello, thank you for your great review and feedback. We really appreciate it! Kind regards, Rachel.
Great quality
The quality of the products is just so good. It’s sustainable. Good value for money. Love it
1 februari 2023
Svar från Isabella Oliver
Dear Monica
Thank you for taking the time to leave such a great review!!
Lovely tops and fast delivery
20 januari 2023
Svar från Isabella Oliver
Hello, thank you for your great review and feedback. We really appreciate it! Kind regards, Rachel.
Svar från Isabella Oliver
Hello, thank you for your review and feedback. We really appreciate it! Kind regards, Rachel.
Svar från Isabella Oliver
Hello, thank you for your great review and feedback. We really appreciate it! Kind regards, Rachel.
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