Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My Irrigatia Sol24 stopped working after 3 summers and I therefore reached out to Irrigatia support to see if they had any suggestions. Shout-out to Mr Evans who answered all my stupid questions (ther... Se mer

Betygsatt 5 av 5 stjärnor

Although disappointed the two units failed after one and two seasons, the after sales service has been superb. I'll single out George on the helpdesk for being such a great help and a true asset to th... Se mer

Betygsatt 5 av 5 stjärnor

Wonderful customer support! We bought the Irrigatia Sol C24 in 2017 after looking at them at various flower shows over the years - wish we had bought it sooner. The system keeps our pots on the pati... Se mer

Företagsinformation


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

25 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(25)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

For after-sales customer service this…

For after-sales customer service this company cannot be beaten. George offers advice and service without hesitation and this has helped me get the best from my tomato waterer. In a word, Excellent.

8 juli 2022
Omdöme utan inbjudan
Logotyp för irrigatia.com

Svar från irrigatia.com

Hello David, sorry for the late reply, but we weren't aware we "had" a trustpilot page, and have only just claimed the listing, which gives us the ability to respond. Thank you for the lovely review. George is a treasure and a great inventor. I'm glad you like our products and after sales support. Kind regards, Bradley

Betygsatt 5 av 5 stjärnor

Excellent Customer service

Had a 4 year old unit that was not working. George at Customer support was very helpful. I have now repaired unit that is working well. Excellent quick service.

1 juni 2022
Omdöme utan inbjudan
Logotyp för irrigatia.com

Svar från irrigatia.com

Hello Nick, sorry for the late reply, but we weren't aware we "had" a trustpilot page, and have only just claimed the listing, which gives us the ability to respond. Thank you for the great review. Our after sales support is one of the things we pride ourselves on, so it's really satisfying to have it acknowledged. Kindest regards, Bradley

Betygsatt 1 av 5 stjärnor

Stops working after 4 summers.This would have been the 4th or 5th…

This would have been the 4th or 5th summer using the Irrigate unit. It won't start. I have followed every bit of online advice I can find and requested technical support (by ringing, by online contact form). No response.
Don't buy one of these unless you can afford to replace it after 4 years.

5 maj 2022
Omdöme utan inbjudan
Logotyp för irrigatia.com

Svar från irrigatia.com

Hello Mr Morefield. My apologies for the late reply, but we weren't aware we "had" a trustpilot page until recently, and have only just claimed the listing so we could respond to reviews. When looking into this I can see that you messaged us on the 5th May, which was the same date this review was posted. I can see that we responded the same day, and messaged you several times to resolve the issue. I can see that the issue was identified and resolved on the 6th May. If you need any further assistance nearly two years on, please don't hesitate to contact us. Kindest regards, Bradley.

Betygsatt 5 av 5 stjärnor

I purchase a C24 system around 3 years…

I purchase a C24 system around 3 years ago but only used it for one season. Setting it up this year, I found the pump wasn't running so contacted Irrigatia on a Saturday morning.

I was told someone would contact me on Monday, however I received an email on Sunday from George who was so helpful and really knows his stuff. He sent me a new pump but that didn't sort it out, so then he sent a new pcb board for it.

The system is now up and running again, I was amazed that there was no charge for the replacement parts and can't thank Irrigatia and particularly George for sorting the fault out so promptly.

I wouldn't hesitate to recommend this product and thank you for going above and beyond with your customer service.

George is a real diamond, thank you

31 juli 2021
Omdöme utan inbjudan
Logotyp för irrigatia.com

Svar från irrigatia.com

Hell Ms Lord, sorry for the late reply, but we weren't aware we "had" a trustpilot page, and have only just claimed the listing, which gives us the ability to respond. Thank you for the lovely review. We pride ourselves on our products first and foremost, but our support is an exceptionally close second. I'm glad you had a good experience with us. Kindest regards, Bradley

Betygsatt 5 av 5 stjärnor

C24 Solar Irrigation System

I recently purchased a C24 irrigation system for my greenhouse from this company. The build quality seems excellent although I have not yet set it up to water the greenhouse just yet. However, during my trial "setting -up" I had a few teething problems and needed some technical assistance. I contacted this company via their on-line form and then waited for assistance. I had a reply within a couple of hours, and this was on a Sunday evening of all times! I was amazed, not only by the speed of reply on a Sunday but also the quality of genuine concern and assistance given to me by George. He was most helpful and filled me with confidence that this is a company with "second to none" excellent customer service and care. A couple of emails later, and a new set of batteries were in the post to me, free of charge. Not only was this ever so generous and re-assuring, but I also feel confident that if this doesn't resolve the teething issue I was experiencing I know that further help and assistance will be on offer. This company has re-affirmed my faith that excellent customer care does exist, it just has to be sought. I have found it in "Irrigatia" and highly recommend this company and their products to others who may be wanting excellent service and products. Thank you guys, especially George for being so helpful.

28 juni 2021
Omdöme utan inbjudan
Logotyp för irrigatia.com

Svar från irrigatia.com

Hello Alan, sorry for the late reply, but we weren't aware we "had" a trustpilot page, and have only just claimed the listing, which gives us the ability to respond. George truly is a gent, and our resident inventor. So I know you would have been in good hands. Thank you so much for the review. Kindest regards, Bradley

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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