Great customer experience. They took me through step by step and made sure I got a custom system that suited my needs. They even advised against more expensive options that I suggested because they wo... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have no problems with this company. Products are great, despatched quickly without fuss. I've dropped a star because they use DHL. I've never not had a problem with them, absolutely useless lying co... Se mer
Företaget har svarat
Bought a water fed pole and hose reel very impressed with it need to still set it up but looks great , super fast delivery took 1 day to come definitely recommend! Thank you
Företaget har svarat
I'm not the best on computers get a bit old for that LOL but when you can talk to some one over the phone it's so helpful and the person I talked to was just that helpful and friendly so over all I wo... Se mer
Företagsinformation
Skrivet av företaget
Housed in Wiltshire, England, our advanced production facility is the creative forge where all the Reach & Wash® systems by Ionic Systems are brought to life. As the originators of the revolutionary Reach & Wash® system, we've forever transformed the safety and efficiency landscape for window cleaners globally. Our commitment to relentless innovation continues to fuel our growth and portfolio diversification. Testament to this are our groundbreaking creations like the Foamion softwashing system and the groundbreaking Roof Wand. These innovative products showcase our dedication to enhancing cleaning solutions while maintaining our focus on safety and effectiveness. As the unrivalled market leader, our influence extends across the globe, with a network of distributors in 34 countries and product exports to over a hundred territories. Our products have garnered international recognition for their superior quality and exceptional performance. The Reach & Wash® brand, in particular, is a shining beacon of our commitment to excellence. It stands as a symbol of the "Quality without Compromise" promise we uphold in every product we create. This promise, steeped in our heritage, is more than a slogan; it's the very ethos that guides Ionic Systems as we continue to innovate and lead the cleaning industry.
Kontaktuppgifter
7-8 Westerngate Hillmead Enterprise Park, SN5 5WN, Swindon, Storbritannien
- +44 (0)1793871386
- info@ionicsystems.com
- www.ionicsystems.com
4,6
Utmärkt
164 omdömen
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Svar från Ionic Systems
Quality 👌
REPLACEMENT FILTERS
In terms of the service, it was prompt and easy. In terms of cost - ridiculous. 3 times the cost elsewhere and I should have looked before. Ionics were the pioneers of Pure water but have priced themselves out the market now , as can be seen with all the other alternative , more cost effective brands.
15 januari 2026
Svar från Ionic Systems
Thank you 🙏
Easy to order and super fast delivery
6 januari 2026
Svar från Ionic Systems
Glad you like the service, we pride ourselves on excellent customer care 💪
I ordered a pump late the day before…
I ordered a pump late the day before the company broke up for Christmas. I was very pleasantly surprised the pump came the next day. 5 stars and many thanks to the folk at Ionic!
22 december 2025
Svar från Ionic Systems
We took inspiration from Santa and made sure everyone got their presents in time for Christmas!! Thank you for taking the time to leave a great review 👍
Svar från Ionic Systems
Thank you for taking the time to leave an great review!
Ions UK company Sucks
The company Sucks. I singed them for one year and noticed that they have been taking the money out of my account every month for over 18 months. When I called them to get the explaination they said that it is automatically renewed and they cannot cancel it before the end of next year...ie. I have to pay them for the whole new year. I never asked them for automatically renewing the contract.
11 december 2025
Omdöme utan inbjudan
Svar från Ionic Systems
Hi, It appears you have left a review for the wrong company. We manufacture window cleaning and exterior cleaning systems, we DO NOT offer any sort of rolling contract payment services.
Please remove this review when you get a moment. Thank you.
Super fast delivery very impressed!
Bought a water fed pole and hose reel very impressed with it need to still set it up but looks great , super fast delivery took 1 day to come definitely recommend! Thank you
4 december 2025
Svar från Ionic Systems
Thank you for the great review!
Worst pole I’ve ever had
Worst pole I’ve ever had. All clamps have failed. All levers have snapped . Last one we have ever used
9 oktober 2025
Svar från Ionic Systems
Thanks for sharing your feedback. I’m sorry to hear you’ve had trouble with your pole.
Having looked into this, the pole is now over 18 months old. At that stage of use, it’s normal for components like clamps and levers to show significant wear, especially with daily commercial work. This level of wear is within the expected lifespan for those parts.
If you’d like us to take a closer look and advise on the best next steps, you’re welcome to get in touch. We’re always here to help with honest guidance and support.
Great products
I have no problems with this company. Products are great, despatched quickly without fuss. I've dropped a star because they use DHL. I've never not had a problem with them, absolutely useless lying company. Sorry Ionics - you're great but stop using DHL they're useless.
14 oktober 2025
Svar från Ionic Systems
Thank you for the review. We have generally found DHL to be the best and most reliable delivery company to work with. Believe us, we deal with delivery companies all the time, it's just as much pain for us as it is for you when it goes wrong!!
Svar från Ionic Systems
Thank you for the great review! 💪
Svar från Ionic Systems
Thank you for the great review! 💪
Can't comment on product as haven't…
Can't comment on product as haven't received it yet,
30 september 2025
Svar från Ionic Systems
Hi, We have checked and can see this has now arrived. Apologies for the delay, we were waiting on bracket parts before sending the whole order. I can see from your 2 previous 5 star reviews that overall you are very satisfied. Would you please consider changing your rating to reflect this if so? Trustpilot only takes into account the most recent review, so this is affecting our score. Thank you
Quick delivery of replacement part for…
Quick delivery of replacement part for my ionic WFP
18 september 2025
Svar från Ionic Systems
Thank you for the great review! 💪
Iv got to say after a few hiccups when…
Iv got to say after a few hiccups when first using this company due to having a billing address delivery address once sorted these are great to order from always quick delivery a star ⭐
29 augusti 2025
Svar från Ionic Systems
Thank you for the great review! 💪
Svar från Ionic Systems
Thank you for the great review! 💪
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