InterBay Omdömen 

75
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Interbay were great and very patient with our slow purchase. They kindly gave a number of extensions to our offer to help get it across the line which we are very grateful for. I’d highly recommend.

Betygsatt 1 av 5 stjärnor

Waited months Waited months for a mortgage, then they said it did not comply with there regulation although it clearly states on the website the value of the property must be a certain amount whic... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Intebay use Birketts solicitors who are rubbish but they blame inter bay offer came in November 2025 related purchase gone in the bin as the money was finally in the bank 31/3/26 the Birketts w... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent experience with InterBay. As a broker, I found the whole process smooth and professional from start to finish. My BDM, Joshua Williams, was extremely helpful, responsive, and genuinely i... Se mer

Företagsinformation

Skrivet av företaget

InterBay is commercial mortgage lender offering buy to let, HMO, refurb and commercial mortgages. See our mortgage product range for more info.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

75 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(75)

22 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Quick response from Simon

I had a new enquiry for a client who has a mix use (commercial & residential) large portfolio who is looking to refinance. I initially called Simon to see if this would be a potential for Interbay. Si was very helpful and gave me confidence that they could help.

I have always found Simon to be really responsive and knowledgeable.

4 februari 2025
Omdöme utan inbjudan
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Svar från InterBay

Hello John

Thank you for taking the time to post a review.

Betygsatt 5 av 5 stjärnor

5 stars for the lender & team

Worked with the team & the amazing Simon Ward for a number of years now!
Great lender, knowledgeable BDM & all the staff are extremely helpful.

27 februari 2025
Omdöme utan inbjudan
Logotyp för InterBay

Svar från InterBay

Hello

Thank you for takign the time to post a review and for your feedback.

Betygsatt 5 av 5 stjärnor

Collaborative, Commercial Lending..

Having worked collaboratively in tandem with both Interbay and our Specialist Finance Account Manager, Simon Ward, the value they present not only to The Buy to Let Broker, but crucially to our landlords, is considerable and unique in our sphere of lending.

This collaborative, commercial approach, helps our specialist advisers establish clarity early on any particular deal to exactly where Interbay’s appetite lies, and has ensured that we have been able to introduce much greater volume of clients to Interbay this last 12 months.

With competitive rates in tandem with the flexibility that was perhaps traditionally not considered available in commercial asset lending, our specialist advisory team are also privileged to enjoy industry leading service.

We really have found it incredibly enthusing that Interbay and Simon Ward are striving to keep evolving their proposition, and to help support brokerages, landlords, (and the wider PRS), in what has been a challenging economic vista.

27 februari 2025
Omdöme utan inbjudan
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Svar från InterBay

Hello Matthew

Thank you for taking the time to post such a detailed review and for your feedback which we'll pass on internally - we really appreciate it.

Betygsatt 5 av 5 stjärnor

As a Broker

As a Broker, Interbay are a fantastic lender for my clients. Quick decisions, reliable information and competitive rates. Absolutely love Interbay for my commercial finance clients! Simon my BDM is always on hand to assist and talk through cases :)

26 februari 2025
Omdöme utan inbjudan
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Svar från InterBay

Hello Lily

Your review is great to read - thank you for taking the time to share feedback.

Betygsatt 5 av 5 stjärnor

Simon consistently provides great service

I have worked with InterBay for many years, primarily through our BDM, Simon Ward. Simon consistently provides great service, is always responsive, and goes the extra mile when additional support is needed. His commitment and professionalism make working with InterBay a positive experience.

26 februari 2025
Omdöme utan inbjudan
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Svar från InterBay

Hello Tim

Thank you for taking the time to post a review and I'm glad to hear you received such good service from us recently.

Betygsatt 5 av 5 stjärnor

Mohinder Palmer and the whole Interbay…

Mohinder Palmer and the whole Interbay team were great in a recent deal for me. Quick and efficient as always!

24 februari 2025
Omdöme utan inbjudan
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Svar från InterBay

Hi Paul

Thank you for taking the time to post feedback - we really appreciate it.

Betygsatt 5 av 5 stjärnor

Great service

I've been fortunate to work with Interbay for many years, and the service and support I receive have always been excellent. Interbay has a fantastic team and continues to offer great products. A recent completion for one of our valued customers was yet another reminder of the strong relationship we have with OSB.

Thanks,
Jules

12 februari 2025
Omdöme utan inbjudan
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Svar från InterBay

Hello Jules

Thank you for taking the time to post a review and I'm glad to see you received such good support from us recently.

Betygsatt 5 av 5 stjärnor

The team are very experienced

The team are very experienced, and there is good communication. Thanks Mo for your dedication.

17 februari 2025
Omdöme utan inbjudan
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Svar från InterBay

Hi Jacob

Thank you for taking the time to post a review - we really appreciate it.

Betygsatt 5 av 5 stjärnor

3 month completion

great team as always - worked together to get the deal over the line

10 februari 2025
Omdöme utan inbjudan
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Svar från InterBay

Hi Sarah

Thank you for taking the time to post a review and for your feedback - we appreciate it.

Betygsatt 5 av 5 stjärnor

I have dealt with InterBay personally…

I have dealt with InterBay personally for over a decade, I have found them to be proactive, helpful and flexible. They have funded dozens of properties for me where other lenders have not

6 februari 2025
Omdöme utan inbjudan
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Svar från InterBay

Wow - 10 years - thank you for the feedback James.

Betygsatt 5 av 5 stjärnor

InterBay

I have been working with InterBay for many years and their process is by far the slickest when it comes to commercial lenders, with often the most favourable rates. I often receive DIP's the same day and Mo Parmar is always on hand for any emergencies. We deal direct with Underwriters and there is no hiding when it comes to obtaining direct contact with decision makers.

4 februari 2025
Omdöme utan inbjudan
Logotyp för InterBay

Svar från InterBay

Hello

Thank you for taking the time to post a review, and for your feedback - we appreciate it.

Betygsatt 5 av 5 stjärnor

Top class service from BDM Simon Ward

Top class service from BDM Simon Ward, a case that had been looking like a decline all day was saved by Simon's persistence and help.
Fully recommend

6 januari 2025
Omdöme utan inbjudan
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Svar från InterBay

Hi David

Thank you for taking the time to post a review and for your feedback about Simon which we'll pass on to him directly.

Betygsatt 5 av 5 stjärnor

Interbay from a brokers point of view

As a broker I find Interbay are very competitive in their rates and fees. The staff are very Knowledgeable and eager to get the case across the line. If the client has what is needed then no issues at all have done cases from as little as £100,000 to £5,000,000 and all gone through. Knowledge is key. BDMs are very helpful and are listened to.

3 februari 2025
Omdöme utan inbjudan
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Svar från InterBay

Hello Nick

Thank you for taking the time to post a review and for your feedback - it's great to read.

Betygsatt 5 av 5 stjärnor

Great service and very helpful as always

Another completion from a very happy select partner. Always get constant and helpful updates on how things are progressing and where things are at. Great service from the whole team.

3 februari 2025
Omdöme utan inbjudan
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Svar från InterBay

Hello George

Thank you for taking the time to leave a review and I'm glad to hear you're so happy with the service you received.

Betygsatt 5 av 5 stjärnor

Superb result from a top company

We had a really complicated commercial transaction, after agreeing the case, the offer was issued quickly and the legal paperwork dealt with professionally by all parties. Mo was always on hand to ask questions and chase the case internally which was a massive help.

3 februari 2025
Omdöme utan inbjudan
Logotyp för InterBay

Svar från InterBay

Hello Rob

Thank you for taking the time to leave feedback and I'm glad to hear you received such good service from Mo - we'll pass that feedback on for you.

Betygsatt 5 av 5 stjärnor

excellent service and very good support…

excellent service and very good support for Charlotte Parker and her team to complete the transaction

30 januari 2025
Omdöme utan inbjudan
Logotyp för InterBay

Svar från InterBay

Hi Amit

Your review is great to read - thank you for taking the time to share your feedback.

Betygsatt 1 av 5 stjärnor

Keep clear absolute con

Just want to add this here. We'd 29th January 2025. For over 10 days we have been asking them for a final statement to pay up our morgage with them. They are trying to delay us so we hit penalties. Either way pay up early hit a early payment penalty pay up 1 day late hit another penalty. We have a vey small window and they won't give us correct settlement cost. They keep adding charges when none should be charged.

29 januari 2025
Omdöme utan inbjudan
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Svar från InterBay

Hi Scott

Thank you for taking the time to post a review and for your feedback. Please be assured that we won't intentionally delay a response to a request and I'm sorry to hear about the confusion around your settlement cost.

If you're able to respond to my private request for more information through Trustpilot, I'll arrange for a member of the team to contact you directly about your account.

Betygsatt 1 av 5 stjärnor

Response times from the Steam age

Response times from the Steam age. Misleading and dishonest misinformation provided with a complaints dept that hides behind the bank being unregulated. In todays modern need to customer gratification, Interbay has forgotten or probably never know how to deal with a customer

10 december 2024
Omdöme utan inbjudan
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Svar från InterBay

Hello

Thank you for taking the time to post a review and for your feedback. I can see you're already in touch with our Complaints team, and if you're able to respond to my private request for a little more information through Trustpilot, I'll pass your comments on to them directly.

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