Intel Omdömen 

I have a 13th gen cpu. Enough said. I want nothing to do with these thieves again.

Ganz nett nutze immer noch den I3 der PC ist gebraucht geht immer noch alles 2025 I5 wegen Windows 11

I got an intel i9 13900k. it costed me so much money till everyone figured out which was causing the inestability issues. I had to buy a lot of pieces thinking it was their fault, of course INtel doesnt care.
I needed to spend a year justifying myself towards my customers, my friends and everyone, each time my computer turned off. Everytime it happened without any warning, it even generated me real health issues related to estress and anxiety. Nobody cares, specially INtel.
Now, I have to return the second unit, cause its failing again. I just got out the hospital today, in a rush cause was told they be passing by to take the trashy processor and take it for a RMA. Again, 1 week, with luck, with no PC and it all just for INtel to find out if my processor is worth of replacing or whatever.
Really, what would it needed to be done for us to get a damn refund here in Spain? please? I cant be doing this each few months after having paid near 800 euros for this.
I leave this information here, in case its helpful for the legal process I am being part of, desperated here, cant use pc for work or be with people, I am a person with reduced movility and serious health issues, cant have people like me unpacking and repacking the processor, I accidentaly bruised a pin in the socket, and it all why? I paid the money, why do I have to be going through all this hassle again for a second time?
I hope this ends soon, it’s as frustrating, cant buy me another processor right now, I mean, what are we suposed to do really??
After having to fight it for more than 2 whole years of changing my processor for the same model which added even more time of nightmares. They made me go through every kind of insane protocolary process for NOTHING.
The only thing that has worked been when my legal representants entered the show.
What a shame Intel what’s happening with you really. How I do to trust your products again, you doomed me to go with Amd, such a huge bitter disappointment.

Ho acquistato un 14900k ed è durato 5 mesi.
Avendo un PC da 15 mila euro quindi nessun problema di surriscaldamento poiché il mio doppio impianto separato CPU e GPU con due pompe D5 riesco a gestire le fiamme di questo schifo di processore, fino a quando un bel giorno non mi apre piu nessun tipo di programma o di game.
Contatto intel facendo in modo che non potessero parlare, spiego con attenzione tutte le esclusioni nei test dei miei componenti cominciando dalla ram a tutto il resto.
I tecnici dell intel si sono espressi solo per farmi i complimenti è hanno eseguito una sostituzione.
Indovinate? Smonto il pc interamente, quindi per chi sa di cosa parlo avendo 2 radiatori 18 ventole tubi a non finire e liquido assemblati in un big thermaltake 900, mi arriva il nuovo, decido quindi per ulteriore sicurezza di spendere altri 2000 euro perfortuna rimborsati dal colosso Amazon per il cambio completo di ram scheda madre MSI carbon z790 e grafica 4080 super ichill water.
Monto il 14900 k comprensivo di tutto il nuovo impianto, quindi 3 giorni di lavoro tra piegamento tubi e tutto il resto, indovinate quanto mi dura questo 14900 k mandato nuovo da intel? 1 settimana.
Mi apriva i giochi tipo cod bo6 e a 1080 p a risoluzione minima partendo da 350 fps e scendendo drasticamente a 150 senza motivo, questo perché i core bruciavano ad uno ad uno poiché il 14900k è un processore creato malissimo.
Fatto sta che capite bene la mia arrabbiatura, li contatto in chatt live e mi prendono in giro leggendomi mail false mai mandate da INTEL CASA e mai ricevute e sono 2 settimane che vado avanti di bugie poiché neanche con la seconda mail che mi hanno chiesto di fornire sono mai stato contattato.
Le tensioni sbagliate del 14900k mi hanno portato la soluzione del suo problema con un semplice programma netdos da me creato e di alcuni pacchetti che il processore rendeva instabili nei vari processi con ping inadeguato in millesimo di secondo.
I suoi milioni di circuiti transistorizzati sono collegati a sporgenti dozzine di perni metallici, ognuno dei quali trasporta segnali elettronici dentro e fuori dal chip come ogni ragionato processore, questo però non è andato a buon fine nel 14900k perchè i circuiti transistorizzati sono stati stampati con un piccolo errore di scrittura software, quindi certo, I perni metallici trasportano i segnali elettronici... ma solo ingresso, finendo poi in un labirinto per lo più completamente buio poiche appunto per errore software la luce ultravioletta nel processo di stampa è stata "lampeggiata" attraverso dei negativi difettati poichè solo il 10% degli elettronici trovano l'uscita mentre i restanti rimangano schiacciati dagli altri entranti facendo aumentare i processi e di conseguenza anche la tensione quindi ancora sale il modo " USCIRE" fino al surriscaldamento e la fusione dei suoi stessi core.
INTEL è inutile che io vi dica esattamente cosa faccia nella vita o perché ho queste conoscenze ma mi aspettavo almeno di non trovare delle segretarie al posto dei piu grandi ingegneri hacker informatici al mondo che nel 2024 dopo 2 milioni di tentativi passati a testare IL PROBLEMA DEL 14900k senza trovare una soluzione, arrivi un italiano a dirvelo così su un sito di recenzioni.
Ho deciso di acquistare un ryzen 7 9800 x3d a 710 euro e di salutare questa ridicola azienda INTEL più ricca del mondo che si perde anche a dare semplice assistenza.
INTEL SPERO VI ARRIVI QUESTA RECENZIONE PERCHE SIETE RIDICOLI.
FORZA AMD CONTINUATE COSÌ!
un Saluto a Tutti io ci metto il nome e cognome ma se potevo anche la faccia.
Alfredo Lapetina

Having purchased a custom build back in 2018 everything was fine. As ai took off I found lots of my software was failing, I tried and successfully downloaded and installed all updates, so I thought I had. Turns out the graphics hasn't installed any of the updates since 2019, now Intel doesn't want to know after several calls and many promises I hear nothing. I will purchase elsewhere in the future and based on recent experiences I would strongly suggest you look elsewhere also.

Intel is still my number one choice. Their technology is definitely irreplaceable. All my phone use Intel based processors. I have not gotten any problem with them so far. Their website is easy to use too.

It was the customer support, unfortunately these 13th gen and 14th gen CPU's crash due to voltage issues and unfortunately my CPU was a victim of it. My packet got sent with DHL express and it got stuck in netherlands and they decided to send me a new. Sure it took some time but it's worth the wait. Thanks Gautam K and the Intel team for replacing my cpu with a brand new one (CPU 13700KF).

Erst riesen fass in magdeburg aufmachen und jetzt nicht klar kommen🤣🤣....

SAV au top, à l'écoute, remplacement de mon intel core i9 14900K.

Ich habe mir vor einiger Zeit Teile für meinen neuen PC gekauft.
Nachdem dieser Monate lang einwandfrei funktioniert hat, gab es in den letzten 2 Monaten immer mehr Bluescreens.

Da ich selber IT-Techniker bin, habe ich mich mit dem Thema beschäftigt und ganze Gruppen von Personen gefunden, die exakt dieses Phänomen analysieren.
Wie wir jetzt wissen, gab es von Anfang an einen Microcode Fehler von Intel. (Intel musste sich genau einem Monat höchstpersönlich diesen fahrlässigen Fehler eingestehen)

Der Fehler hat sich bestätigt, als ich testweise mit einem Freund CPU getauscht habe und er das selbe Problem und ich plötzlich keines mehr hatte...
Der Defekte Teil ist somit: "1 Stk. ---- - Intel - Core i9-14900KS Prozessor 24x 3.20-6.20GHz boxed EUR 757,00"

Ich selber habe inzwischen erheblichen finanziellen Schaden davongetragen, da ich auf ein Arbeitsgerät angewiesen bin... (das nicht ständig abstürzt)
Mal abgesehen von all dem Verbrauchsmaterial, das ich beim Troubleshooting verbrauchen musste. (Wärmeleitpaste, Alcohol pads und vor allem Arbeitszeit)

Das Microcode-Update das ich noch am selben Tag eingespielt habe, als es von meinem Mainboard-Hersteller veröffentlicht wurde, hatte den gegenteiligen Effekt.
Ohne die zig Einstellungen die die Leistung meiner CPU limitieren, stürzt mein PC jede halbe Stunde mit dem bekannten bluescreen of death!
Damit stehe ich nicht alleine da. Der Schaden ist bereits entstanden, da die Komponenten durch die zu hohe Spannung bereits beschädigt sind.

Selbstverständlich habe ich mit Intel Kontakt aufgenommen, die mir nach wochenlangen hin und her einen RMA-Auftrag zugesendet haben.
Jetzt habe ich aber die CPU unberührt zurück erhalten.
Und ich Zitiere:
" This is Sonali from the Intel Escalations team, We would like to inform you that the processor that we have received does not have markings present on it. "

Da Intel mir keinerlei Zusatzinformationen geben möchte, obwohl ich mehrfach darum gebeten habe, habe ich mir wieder selber belesen.
Es geht um die Beschriftung der CPU, auf der Oberseite.
Diese war mit Wärmeleitpaste verdeckt und daher nicht lesbar...

Ich habe die letzten Wochen jeden Tag mit Intel diskutiert, bis ich jetzt nach über 30 Anrufen/Mails keine Antwort mehr erhalte.

Die Antwort, warum es ein Problem ist, dass Wärmeleitpaste auf der CPU ist, wird immer mit " the processor that we have received does not have markings present on it. " beantwortet.
Auch die Frage, wie ich jetzt weiter vorgehen soll, bzw. wie ich den Rest der Wärmeleitpaste entfernen kann, wird mit exakt demselben Text beantwortet.

Da ich leider nach dem ersten Banchmark vor 4 Monaten Liqide Metal Termal Past von Grizzly aufgetragen habe, ist die Schrift nicht mehr perfekt leserlich, meiner Meinung aber eindeutig sichtbar.
Mit einem Spezial Reinigungsmittel (aceton oder so) könnte man sicher den Rest entfernen...

Aber mich interessiert es nicht mehr! Es wird mit aller Macht versucht, den Support zu sabotieren.
Jetzt ist Wärmeleitpaste auf einer highend CPU ein Thema?

Ich habe 750€ für etwas ausgegeben, was nie korrekt funktioniert hat, unzählige Stunden an privater Zeit investiert, nur um mich vom Intel Support verarschen zu lassen!

Ich habe einfach aktuell weder Zeit, Nerven, noch das Geld, mich weiter mit diesem Thema aufzuhalten.
Es war mal interessant und lustig, aber davon sind wir jetzt schon weit entfernt Intel!

Ich als überzeugter Intel Enthusiast werde jetzt nach 15 Jahren im Beruf IT-Techniker keine Empfehlungen mehr aussprechen, noch viel mehr zukünftig auf andere Hersteller umsteigen, die nicht nur aus Geldgier handeln.

Ich würde an dieser Stelle 0 Punkte für euren miserablen Support vergeben, leider muss ich euch doch einen geben. :')

Worst customer service experience in my life.
They have been dicking me around for 2 whole weeks through phone calls and emails over my processor having voltage issues which is a very common issue with this gen (14). Been told every time I was getting my warranty and each time something comes up where they need more information. No clue when I’ll end up getting the real warranty replacement, literally just waiting on my shipping label but they are holding out.. like I said worst experience ever and I feel for the guys on the phone because it truly seems like there’s no management oversight for them

Ich habe Erfahrungen mit vielen Intelprozessoren gemacht. Ich habe einen i5 3470 einen i5 4460 einen i3 4. Generation im Laptop und ich muss sagen es sind zwar alte Prozessoren haben aber Heutzutage immer noch gut Leistung. Ich bin super zufrieden.

Trying to access the Intel devCloud oneAPI service is impossible. Intel support team won't reply, a lot of people have this issue and nothing is done. Once you access the panel one time, you cant access it anymore. It asks you to enroll in the Development program but if you try, it tells you that you are already enrolled. If you try to go to a oneAPI page, it tells that you need enrollment.
Also, if you somehow manage to obtain a toolkit, is breaks in a few days, if not before. I was using the AI toolkit to run an AI model and not even an hour in the toolkit gave issues such as "sudo: who are you?" or that the login node was maxed and that i needed to run a interactive shell, if you try it says "sudo: who are you?" and crashes.
Horrible service.

Kachara service. Intel walo jaher kha lo service walo.. customer to pareshaan karte ho tum log replacement product me bhi agar 1 month lagega ?

Intel is unable to provide an official ARC control panel for Linux because they totally rely on Linux community.
The official page gives a sort of beta driver for Ubuntu only (which is one of the ugliest distro based on Debian) and not a more indicated Linux based system page with the instructions for all the major independent distro like openSUSE.

So, I've sent an Intel ARC A580 to LACT author in order to start testing and implement all the basic functions via the i915 driver (the real key of everything about these cards under Linux). Well, the programmer provided an outstanding result in only three days!

Now, from Linux kernel 6.13, we finally have the readings like voltages, temps, fan speed and VRAM usage even through a simple Xfce DE sensor manager. But I suggest all of you to support this author because he deserve it. Can't copy the direct link here but just look on Github about LACT by Ilya Zlobinstev.

Hallo liebe Leser, hier nun meine Erfahrung mit Prozessoren von Intel. CPUs mit welchen ich was gemacht habe sind Intel Core2Duo T6600, i5 3470, i5 7500, i5 13500H. Gab nie irgendwelche Probleme oder Performance einbußen. Abgesehen davon das Intel bei den Preisen ordentlich zulangt, kann man doch von der Leistung und der Zuverlässigkeit in meiner Erfahrung nichts negatives berichten. LG Luki

So Intel is great if you want a company to waste your time, come up with excuses, pretend they are looking into options, or overall just really don't care about customers. After wasting an entire month trying to troubleshoot and fix my faulty Intel i9 processor and them telling me I'm "very important" and would assist me in fixing the issue. Today they decided to say, "Since you didn't purchase directly from Intel, we can longer help." They never helped in the first place and knowing that I had made a purchase through Newegg they still "attempted" to help me. They came up with "fixes" I could try on my own, many of which cause my PC to crash. Intel is by far the worst computing company to go to for any kind of help. I pray this company gets bought out and ran by someone who knows what their doing or burnt to the ground. Either way would be an improvement to how they are as of today.

Sono rimasto molto deluso dal comportamento di questa azienda e premetto che ho sempre avuto PC con processori Intel, infatti l'ultimo assemblato da novembre 2023, monta una CPU Intel Core i9-14900K e ho da subito riscontrato problemi di crash soprattutto nei videogiochi e problemi di surriscaldamento della CPU che arriva addirittura a 100°c di temperatura e con il caldo ambientale i problemi si presentano più facilmente, ho provato in tanti modi per raffreddare la CPU tra l'altro non overclockata montando anche un dissipatore a liquido ma non risolvo il problema, chiamo l'assistenza e danno la colpa alla scheda madre Asus, chiamo l'Asus e scopro che i processori Intel i9 dalla tredicesima generazione soffrono di un grave problema di surriscaldamento e che quindi la cosa può essere risolta downgradando il PC sostituendo la CPU con massimo la dodicesima generazione o cambiare proprio azienda produttrice.
Richiamo Intel e loro dicono che non è un difetto della CPU, ok, ma magari mi potevano dire come posso refrigerare la CPU per non avere problemi? Zero assoluto, assistenza incapace di risolvere il mio problema e questa CPU per me è l'ultima che ho acquistato della Intel e non ne prenderò altre in futuro.
Assemblo un PC da gaming e proprio questo non può fare perchè crashano i giochi.

Intel 👎 … unreliable technology and unprofessional customer support , next time I will buy a piece of tech , I will 100% make sure it doesn’t have a intel processor and/or graphics card .
200% do not recommend Intel .

Service après-vente Belge nul. On ne parvient même pas à créer un compte pour pouvoir introduire sa demande de prise en garantie. Çà rame pendant des heure...
Quand même étonnant et désolant venant d'une entreprise avec ce statut !!!