Intasure Omdömen 

Intasure had no problem offering me a combined household insurance policy in 2020 on a house they knew was built in the early 1900s. They never sent anyone over to inspect it before they made a decision and were informed at the time that a thorough survey on the house came back with no reported issues. Two weeks ago, they declined a claim relating to damages caused to my roof by storm Babet in October, citing general 'wear and tear' as the cause of the damage. What was rather poor was their attempt to back up their decision by arguing that there was not enough damage to neighbouring properties to suggest that the storm was indeed the cause of the damage to my roof. Having been their customer since 2016, I now deeply regret the £££s I spent on their premium, which would have been enough to cover at least half the cost of the roof replacement bill that I now have to foot either way.

Simple to transact with. the price was very competitive and Zac was excellent

Zac proactively talked me through the policy, called me when he said he would and all in all was very helpful in getting the policy in place.

The call handler Ella was efficient knowledgeable patient and helpful She listened carefully and was able to provide me with answers

Easy to use
Very helpful
Experienced

I was in a very difficult position with my current insurer and had tried various other companies with no luck when I contacted Intasure. The helpful friendly staff were amazing and understood my needs and requirements and were quick to search for options. They even managed to get me further discounts to lower the price. I can now continue to travel and do the things I enjoy with complete peace of mind that my insurance needs are being covered.

Great customer service from Zac at intasure.com
Zac went through. each question precisely and clearly.
well done Zac from Intasure.

Very good salesman (Reuben).
Clear,. good knowledge and very patient.

Ella understood our needs and gave clear explanations.

Excellent service, very nice and professional.

100% recommend Intasure
Zac Turner was extremely helpful. He was very patient explaining everything to me, and phoned me as promised.

Very helpful led me through the insurance process very easily and clearly

Great service

Thank you Ella at Intasure for your patience and help this afternoon. You couldn’t have done more and it was a pleasure doing business with you. I wouldn’t hesitate recommending you.

Tyler! He was absolutely fantastic to deal with - friendly, reliable and clear. He gets 11/10.

Meg Birch at Intasure Who handled the renewals for me, was polite, friendly and helpful for what was a lengthy process. she rang back when she said she would and successfully completed the task in hand
She is an asset to Intasure making the whole transactions a pleasant experience and simplifying it when needed

Very clear explanation of terms of cover and very competitive price.
Ruben called me back when requested at the times agreed.
Very polite and courteous.

Reuben was superhelpful and guided me through all of the options effectively with a clear quote.

Does this company truly believes all its clients are stupid??
This year's quote £648.00 for building cover only ( excluding earth quakes) to 1 million. House in UK has building cost to 1 million. Includes subcidence, 85 k contents. New for old,and accidental damage to building. Bikes also included as extra. Total cost £202.00
No claims in ten years.
It's Just greed!!