Brown & Brown formerly InsureTAXI  Omdömen 

299
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Have insured with bbrown 3 years .Have been very happy with personal service and competitive premiums. This year got a call from Louis who advised me that my no claim status should be updated and wit... Se mer

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Betygsatt 5 av 5 stjärnor

The renewal was fantastic. Ella who dealt with it was extremely professional. Normally, renewing my taxi insurance is something I dread doing. This time it was all done in around 20 minutes with eve... Se mer

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Betygsatt 5 av 5 stjärnor

Best customer service it was fantastic very polite everything was done in 20 minutes Toni mcGarvey thanks

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Betygsatt 5 av 5 stjärnor

It has been an absolute pleasure to deal with this company, helpful and customer oriented representatives, even going the extra mile to be able to help you. I would definitely recomend them. Thank you... Se mer

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Företagsinformation

  1. Försäkringsmäklare

Skrivet av företaget

As a taxi insurance broker, we will work hard on your behalf to get you the taxi insurance policy to meet your needs. It is very important to get the right balance of a competitive premium and the correct level of cover. As taxi driving is either your livelihood or even your business, being off the road can hurt financially. Our cover will make sure that, in the unfortunate event of a non-fault accident, that you are back on the road as quickly as possible in a like-for-like replacement vehicle.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

299 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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4,8

Alla omdömen

(299)

99 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Amanda thanks for helping 👍

Amanda thank you very much for helping me out and going over and beyond to get me a discount.

3 juli 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thanks for renewing with us and for sharing your feedback 😊

Betygsatt 5 av 5 stjärnor

Amanda was professional and easy to…

Amanda was professional and easy to deal with. Another smooth insurance renewal. I think its my sixth or seventh year. Always competitive quotes.

2 juli 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thank you for renewing with us again we do appreciate your loyalty 😊

Betygsatt 5 av 5 stjärnor

I have dealt with Sue over the last two…

I have dealt with Sue over the last two weeks, she is brilliant. Highly recommended, cant do enough to help

1 juli 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thanks so much for sharing your kind review nice to hear you are happy with the service 😊

Betygsatt 5 av 5 stjärnor

Great help

Great help, Sue goes out of her way for me.

30 juni 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thanks for sharing your feedback i will pass your comments onto the team 😊

Betygsatt 1 av 5 stjärnor

Very bad company

Very bad company, not honest and not clear with the taxi insurance cover. You are not covered to take goods, shopping, parcels and food. Even if you take a passenger to the airport, the luggage and belongings are not covered. You can't even deliver a letter, printer paper, car parts and no public liability. You get charged for the above mentioned extra. Insure taxi charged me £1365 for 1 year which I paid in full, after 6 months and 22 I decided to change with another insurance that will cover my car, passengers and their luggage, goods,
shopping and food(takeaway) and public liability. I had a refund of £341 instead of £565. this is their excuse for ripping me off of my hard earned money: minus administration fees and part discount reclaimed back total £224 without a final itemised receipt, bearing in mind that i had a long wait of 60 days. Insure taxi staff think that is normal to keep your money for 2 month without getting charged interest. All the time I've dealt witth the staff, they gave me the feeling that they want to get rid of me rather then solve the problem. I acted with good faith but I was ripped off and left very bitter about how I was treated.( I must acknowledge and congratulate "Martin" on 27/06/2025, I appreciate very much the help he gave me to recover the money. Many thanks)

26 juni 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Sorry to hear you are unhappy with the service received. We are a broker and therefore we provide Taxi insurance through a number of different insurers, all of who have different levels of cover. We do have insurers that will provide delivery use and public liability cover however this isn't automatically provided with all Taxi insurers. We do ask if delivery use would be required when providing our quotes to make sure you are provided with the cover you need. And if the insurer that is most competitive for you doesn't include Public Liability cover we have a separate policy which can be purchased but again this cover doesn't come as standard with all insurers.
We are regulated company and have certain processes to follow. If you would like to discuss this please give our customer services team a call and they will be happy to help.

Betygsatt 5 av 5 stjärnor

Lauren burdell for MD

Lauren burdell for MD

renewed my policy today with Lauren what a credit she is to the company , super polite helpful proper class act , answered all my questions efficiently and clear. Lauren’s over all well mannered approach, will take her to the top

23 juni 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thank you for the great feedback. I will pass your comments onto the team 😊

Betygsatt 5 av 5 stjärnor

I spoke with Sue Hartley on the phone…

I spoke with Sue Hartley on the phone regarding a premium the insurance company wants to charge me due to my insurance having to be cancelled, not by my choice. Sue has been helping me to deal with the situation and has been very supportive. Hopefully the complaint will end positively.

17 juni 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Sorry to hear you have had to raise a complaint with your Insurer, But thank you for your Kind comments for Sue in our customer service team , hopefully the situation will be resolved shortly, we will keep you updated.

Betygsatt 5 av 5 stjärnor

Good service

Good service
Efficiency and politeness on the phone

17 juni 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thanks for sharing your feedback 😊

Betygsatt 5 av 5 stjärnor

Like to say thank you as usual

Like to say thank you as usual . Amanda as always was excellent, always helpful, professional knowledgeable, and nothing is too much to trouble .

27 maj 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thanks for renewing your policy with us and for sharing your feedback 😊

Betygsatt 5 av 5 stjärnor

Insure Taxi Renewal 5 Stars

Excellent customer service from Lauren who renewed my insurance again this year. Nothing was too much trouble and she helped me get yet another great renewal price!

22 maj 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thanks for renewing with us again this year and glad you are happy with the service received. I will pass your comments onto the team 😊

Betygsatt 5 av 5 stjärnor

Stressless

Today, I got my taxi insurance renewed with the help and dedication of Toni (Renewal Sales Executive).
She was quite helpful by carrying me along through the renewal process and while in communication with the insurance company to clarify certain issues.
The experience was very much less stressful for me. Thanks a lot.

21 maj 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thank you for renewing your Taxi policy with us again and nice to hear Toni was able to assist with making the process easier. 😊

Betygsatt 5 av 5 stjärnor

Annual insurance renewal

I had my renewal and dealt with Lucy at first and then Toni McGarvey, Lucy was very good and did exceptionally well in getting me the right quote at a price that I was actually happy with which is very rare when dealing with Insurance.

Toni did my actual renewal and was amazing, she was quick, thorough and very polite. I was extremely happy with how I was dealt with and would recommend this company.

Toni is exceptional and a credit to the company. 5*****

20 maj 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thanks for renewing with us again and for sharing your feedback 😊

Betygsatt 5 av 5 stjärnor

Hello today I had pleasure of dealing…

Hello today I had pleasure of dealing with Amanda Bailey to help me sort my insurance policy for next year Amanda was very professional and helpfull as much as she possible could she was very pleasant and easy to deal with made the whole experience alot easier for my self the customer so thank you big much Amanda a credit to your company

19 maj 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thanks for sharing your kind feedback. I will pass your comments onto the team 😊

Betygsatt 5 av 5 stjärnor

I used insure taxi as a broker

I used insure taxi as a broker. Our car was stolen and had to make a claim. Just called them and spoken to Oliver Collard, in few minutes he sorted everything out for me. I had no hassle at all. I think Oliver Collard is a gem to the company. I am really happy I used Insure Taxi
I would recommend this company to all
Very good gyes

13 maj 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Glad we were able to assist if you need any further help just let the team know.Thanks for sharing your feedback 😊

Betygsatt 5 av 5 stjärnor

Exceptional customer service from Lewis…

Exceptional customer service from Lewis Evans, went the extra mile and helped me sort out an outstanding claim and even get me my ncb for that year. Shame price was more than my renewal or I would have switched over.

13 maj 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Nice to hear you were happy with the service received and your no claims bonus has been reinstated. Hopefully you will try us again next year for your renewal 😊

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