Brown & Brown formerly InsureTAXI  Omdömen 

299
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Have insured with bbrown 3 years .Have been very happy with personal service and competitive premiums. This year got a call from Louis who advised me that my no claim status should be updated and wit... Se mer

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Betygsatt 5 av 5 stjärnor

The renewal was fantastic. Ella who dealt with it was extremely professional. Normally, renewing my taxi insurance is something I dread doing. This time it was all done in around 20 minutes with eve... Se mer

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Betygsatt 5 av 5 stjärnor

Best customer service it was fantastic very polite everything was done in 20 minutes Toni mcGarvey thanks

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Betygsatt 5 av 5 stjärnor

It has been an absolute pleasure to deal with this company, helpful and customer oriented representatives, even going the extra mile to be able to help you. I would definitely recomend them. Thank you... Se mer

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Företagsinformation

  1. Försäkringsmäklare

Skrivet av företaget

As a taxi insurance broker, we will work hard on your behalf to get you the taxi insurance policy to meet your needs. It is very important to get the right balance of a competitive premium and the correct level of cover. As taxi driving is either your livelihood or even your business, being off the road can hurt financially. Our cover will make sure that, in the unfortunate event of a non-fault accident, that you are back on the road as quickly as possible in a like-for-like replacement vehicle.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

299 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(299)

99 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Excellent service

Today we received excellent service from Ella Halton.Everything was straight forward.Thank you ever so much.

25 september 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Nice to see you were happy with Ella in our customer service team. Thanks for sharing your review 😊

Betygsatt 5 av 5 stjärnor

Listening to your needs

Amanda was really helpful listening to my expectations and helped the way to lower my taxi insurance premium.

24 september 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Nice to see you are happy with the service from Amanda glad to see she was able to help you get a lower premium 😊

Betygsatt 1 av 5 stjärnor

Absolutely disgraceful company i was a…

Absolutely disgraceful company i was a private hire driver and I stopped doing that job 3 weeks ago I've been trying to cancel now for the whole 3 weeks with umpteen phone calls and emails to no answer they finally phone me and trying to charge me just under £500 as they can't backdate it yea very good they can sing for it avoid this company at all costs

23 september 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Sorry to hear you are not happy with our service. After checking our telephony i have been unable to trace any phone calls from yourself, We did receive 1 email which was action-ed within 2 working days of receipt. We are unable to backdate any cover or cancellations so we have followed our correct procedure & to help you out we did reduce some of the administration charges. If you wish to discuss please call

Betygsatt 5 av 5 stjärnor

I have been insuring my taxi with…

I have been insuring my taxi with insure taxi for some times can’t even remember the years, it could be more then probably 5 years, never had any problems at all, price is reasonable but also an explanation through the quoting very reliable. I also admired Lauren Bundel very very polite and professional, she explained to the max there is no doubt in her ability. Thanks to her I am purchasing again.

22 september 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thanks for renewing your policy with us again we really do appreciate your custom. I will pass your kind comments onto Lauren & the team 😊

Betygsatt 5 av 5 stjärnor

Excellent service

I have been insured taxi for 3 years now and never had any problems, price is good and Lauren burdell is always very polite and professional thank you j McKay

18 september 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Nice to see you are happy with the service received especially from Lauren. Thank you for renewing with us again. I will pass your comments onto the team.

Betygsatt 5 av 5 stjärnor

I writing to express my sincere…

I writing to express my sincere appreciation for the exceptional service I received during today with Ella one of your team members.
Professional, clarity, and genuine care- qualities that made a potentially stressful situation remarkably smooth.
Many thanks for your help and support

17 september 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thank you for the lovely review. Really happy to hear you had such a positive experience with Insure-taxi and especially Ella in our customer services team. I will share your feedback with the team and if there is anything more we can do for you please don't hesitate to contact us. 😊

Betygsatt 5 av 5 stjärnor

Renewed my taxi insurance today,Toni…

Renewed my taxi insurance today,Toni was star,really polite and informative,and got me great deal.Thanks

12 september 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thanks for taking the time to share your feedback. Nice to see you are happy with the service received and thank you for renewing with us again we do appreciate it. 😊

Betygsatt 2 av 5 stjärnor

I can honestly say I wouldn't recommend…

I can honestly say I wouldn't recommend Insure Taxi or now Brown and Brown to anybody I like.

They don't value long-term customers
They are by far not the cheapest and will take advantage of you at any moment they can.

9 september 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thank you for taking the time to share your feedback, We are sorry to hear that your experience with us hasn't met your expectations.
We do value our long term customers and will always do our best to offer the best price we can along side excellent customer service,
If you would like to contact our customer services team we would be able to look into your concerns.

Betygsatt 5 av 5 stjärnor

Great service and policy

I have been with insuretaxi for quite a few years now and Amanda Bailey once again sorted the next years quote with expert efficiency,very helpfull,full of knowledge and explained everything in great detail and once again I am very happy with the product

8 september 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thanks for renewing with us again and for sharing your great feedback 😊

Betygsatt 1 av 5 stjärnor

60 days for refund in cooling off period.

Received a quote so I took out insurance however I was incorrectly quoted by around £600, I was also within the cooling off period so I requested to cancel and request a refund. I was then told I would have to pay the £200 plus discount I negotiated, after speaking to a manager this was reversed. I am now being told after 32 days of waiting the refund will take between 45 to 60 days!
I'll let you make you mind up on how confident you would be in this company in the event of a claim.

4 september 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Sorry about the issues you have faced and apologise as our service wasn't up to our usual standard,Unfortunately there isn't a cooling off period so you have only been charged for the time you had on cover with the insurer. With regards to the refund we do have to follow our company procedure and can see this is due to be issued very shortly.

Betygsatt 5 av 5 stjärnor

Excellent Service

I have been with Insure Taxi for two years, and throughout this time I have consistently found their pricing to be the most competitive when compared to other providers. The support I receive is reliable and helpful, and I recently spoke with Amanda Bailey, who was exceptionally kind and provided me with the best price available. I am very satisfied with the assistance I received.

Based on my experience, I would recommend Insure Taxi to fellow taxi drivers seeking affordable and dependable taxi insurance options.
Many thanks
Kabir Aslami

2 september 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thanks for renewing with us again and for recommending us it is appreciated 😊

Betygsatt 5 av 5 stjärnor

Toni was really good offered a discount…

Toni was really good offered a discount though I was expecting a bit more..

Delivered an overall great sales experience , customer service and a great tone of voice too..

Thanks
Anayat

1 september 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Thanks for renewing with us again, the team will always do their best to get you the most competitive price for the cover you need 😊

Betygsatt 5 av 5 stjärnor

Good insurance company cheaper than…

Good insurance company cheaper than other companies for taxi insurance I have been with insure company for past 3 Years and had quotations from other companies for taxi but insure insurance company is the best and cheapest thanks
Sonia Mahmood

27 augusti 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Nice to hear you are happy. Thanks for renewing with us for another year, we do appreciate your loyalty 😊

Betygsatt 5 av 5 stjärnor

Helpful staff and competitive quote

Had a great experience of working with Steve and Paul who got the policy over the finish line. Friendly, professional, and super helpful and clear. Answered all of our questions and got us a cheaper policy than originally quoted! Great service all round.

28 augusti 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

Nice to hear you are happy with the service from the insure-Taxi team. Thanks for sharing your feedback 😊

Betygsatt 5 av 5 stjärnor

It was a wonderful experience if I have…

It was a wonderful experience if I have to describe in a word‘’Perfectionist‘’special customer service solve the problem there and then without hanging on the fence.Thanks

26 augusti 2025
Omdöme utan inbjudan
Logotyp för Brown & Brown formerly InsureTAXI

Svar från Brown & Brown formerly InsureTAXI

nice to hear we were able to help you quickly - thanks for sharing your feedback 😊

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