Megan was extremely helpful & patient when guiding us through the set up of my Mum’s new router box. Thank you for your patience Megan ! We appreciated your reassurance & knowledge as you guided us t... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been with Inspire Telecom for a few years now and have always been able to contact them within seconds. They have even telephoned me some hours later to check my internet was still up and runn... Se mer
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The person I spoke to..Jess...was very polite friendly and obviously knew her job.She really wanted to help. I have never had any problem with the company in any respect although to be honest I have... Se mer
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My wife and I have been with Inspire for about 10 years now. A wise choice after my last provider, if we ever had a problem we could never get hold of anyone to talk to. Also left on the phone for... Se mer
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Företagsinformation
Om Inspire Telecom
Skrivet av företaget
Broadband Made Better.
Reliable broadband and real support for UK homes and small businesses.
Residential Business
⚡ About Inspire Telecom
Inspire Telecom is a UK broadband, phone and mobile provider for homes and small businesses. We operate on the Openreach network, so the lines are the same ones the big providers use. What's different is how we run the service around them.
We care more for our customers than we do about the money. That's the starting point for everything.
The Inspire Service Standard
| 1 | Honest Onboarding. Realistic speeds, full cost from month one, no hidden terms. |
| 2 | Proactive Fault Ownership. We find the root cause, not just reset the router. |
| 3 | 60-Second Human Response. A real UK person answers, on average, within 60 seconds. |
| 4 | Fixed-Price Protection. The price on the contract is the price that gets paid. |
| 5 | Fair Exit, Earned Retention. Customers stay because the service delivers. |
Before you switch anything
Take the free Broadband Stability Score. Fifteen questions, five minutes, personalised results.
Will you take five minutes to find out where yours really stands?
The Inspire Service Standard
Skrivet av företaget
- We care more for our customers than we do about the money.
- That's the starting point for everything. Reliable broadband and real support shouldn't be the exception. We operate on the Openreach network, and run the service around it the way we'd want our own broadband handled. A real UK-based person answers within 60 seconds on average. The price on the contract is the price paid for the full term. When something breaks, we find the root cause, not just reset the router. Customers stay because the service delivers.
The price on the contract is the price you pay.
No mid-contract price rises. Ever.
Fixed-Price Protection is one of the five pillars of the Inspire Service Standard. The price agreed at sign-up is the price paid for the full contract term. No annual CPI rises built into the small print. No creeping fees added on quietly. No surprises six months in.
This is a genuine commitment, not a marketing line. If the monthly cost on your contract is £X, that's what you pay in month one, month twelve, and month twenty-four.
Kontaktuppgifter
Inspire Telecom Limited, Alpha House, ME2 4HU, Rochester, Storbritannien
- 0330 122 9488
- support@inspiretelecom.co.uk
- www.inspiretelecom.co.uk
4,9
Utmärkt
614 omdömen
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Svar från Inspire Telecom
Thank you for your kind review.
We're delighted to hear you found the team polite, friendly, helpful and encouraging. Jess and Liam will be thrilled to receive your feedback, and we'll make sure your comments are passed on to them.
Recognition like this means a great deal to the team, so thank you for taking the time to share your experience.
The Inspire Telecom Team
Excellent assistance from Megan
Megan was extremely helpful & patient when guiding us through the set up of my Mum’s new router box. Thank you for your patience Megan ! We appreciated your reassurance & knowledge as you guided us through the process of correctly locating the various cables & wires in the process.
Jo & Les Wallett
27 maj 2026
Omdöme utan inbjudan
Svar från Inspire Telecom
Thank you for your lovely review, Jo & Les.
We're so pleased Megan was able to help get everything up and running for your Mum. The digital switchover can sometimes feel a little daunting, so having someone patient and knowledgeable to guide you through the process can make all the difference.
We'll be sure to pass your kind comments on to Megan - I'm sure she'll be delighted to hear them. Thank you for choosing Inspire and for taking the time to share your experience.
The Inspire Telecom Team
Helpful and personal
2 very pleasant and helpful customer service personnel. Excellent for an 80 year old who needed advice for an older relative with the digital change over. A great experience in this otherwise impersonal AI world.
26 maj 2026
Svar från Inspire Telecom
Hi Jenny,
Thank you for your lovely review.
We're delighted to hear that our team was able to provide the advice and support you needed during the digital switchover. We know this change can feel daunting, particularly for older customers and their families, so taking the time to offer personal, patient support is incredibly important to us.
It's especially rewarding to hear that our human approach stood out to you. Thank you for your kind words and support.
The Inspire Telecom Team
JESSICA WAS HELPFUL BUT DUE MY AGE AND…
JESSICA WAS HELPFUL BUT DUE MY AGE AND BEING TOTALLY USELESS TO SET UP THE DIGITAL SYSTEM I NEEDED MY SON HERE AND JESSICA AGREED TO WAIT TWO WEEKS FOR MY SON TO BE HERE AND I WILL CONTACT INSPIRE
22 maj 2026
Svar från Inspire Telecom
Hi Graham,
Thank you for taking the time to leave a review.
We're pleased Jessica was able to help and, most importantly, take the time to understand your circumstances. We know that new technology can sometimes feel overwhelming, so it's important to us that our customers never feel rushed and can get support at a pace that works for them.
We'll be sure to pass your kind comments on to Jessica.
The Inspire Telecom Team
Svar från Inspire Telecom
Thank you for your feedback!
We're really pleased to hear you found the team helpful and polite. It's always great to know our efforts are making a positive difference.
The Inspire Telecom Team
Excellent thanks 👍
20 maj 2026
Svar från Inspire Telecom
Hi Michael,
We really appreciate your review. If there's ever anything we can help with, just give us a shout.
The Inspire Telecom Team
I have been with Inspire Telecom for a…
I have been with Inspire Telecom for a few years now and have always been able to contact them within seconds.
They have even telephoned me some hours later to check my internet was still up and running after a lightening storm. Their staff are always knowledgeable, helpful and friendly - I cannot recommend them highly enough.
20 maj 2026
Omdöme utan inbjudan
Svar från Inspire Telecom
Hi Jane,
Thank you so much for your kind words and recommendation.
Reviews like this show exactly what we work hard to achieve every day - being there when our customers need us, providing personal service, and going the extra mile to make sure everything is working as it should.
We really appreciate your support and look forward to continuing to serve you for many years to come.
The Inspire Telecom Team
I’ve been with Inspire Telecom for years
I’ve been with Inspire Telecom for a few years now and am very pleased that I switched to Inspire. Quite honestly it’s a nice easy going provider of my broadband. Whenever I talk to them it’s as tho I’m talking to a friend from down the road. I’ve never, ever had any problems with Inspire. They provide a great service 👍
6 maj 2026
Omdöme utan inbjudan
Svar från Inspire Telecom
Hi Lawrence,
What a lovely review!
Thank you so much for your continued support over the years - it really means a lot to us!
It is great to hear you’ve had such a consistently positive experience, and we’re always here if you ever need anything.
The Inspire Telecom Team
Just renewed quick and easy ollso clear
5 maj 2026
Omdöme utan inbjudan
Svar från Inspire Telecom
Thank you for your feedback!
We’re really pleased to hear your renewal was quick, easy, and clear - that’s exactly the experience we aim to provide.
The Inspire Telecom Team
Svar från Inspire Telecom
Hi Wendy,
Thank you for your kind feedback!
We’re really pleased to hear you’re happy with the service and found our team helpful. Providing great support at a fair price is exactly what we aim for.
The Inspire Telecom Team
Excellent customer service
The person I spoke to..Jess...was very polite friendly and obviously knew her job.She really wanted to help.
I have never had any problem with the company in any respect although to be honest I have not needed to contact them often.Probably a testament in itself.
30 april 2026
Svar från Inspire Telecom
Thank you for your fantastic review!
We’re delighted to hear about your positive experience with Jess - she’ll be so pleased to know her friendly and knowledgeable approach made a difference. It’s also great to hear that everything has been running smoothly overall, as that’s exactly the level of service we aim to provide.
We really appreciate you taking the time to share your feedback.
-The Inspire Telecom Team
Every body is polite and patient when…
Every body is polite and patient when answering questions. The phone calls have always been answered promptly.
I have been given helpful advice.
29 april 2026
Svar från Inspire Telecom
Thank you for your kind feedback!
We’re really pleased to hear that you’ve found our team polite, patient, and helpful, and that your calls have been answered promptly. Providing clear advice and a positive experience every time you get in touch is exactly what we aim for.
We really appreciate you taking the time to share your experience 😊
— The Inspire Telecom Team
Staff are very polite asking any…
Staff are very polite asking any questions regarding what you ask them
27 april 2026
Svar från Inspire Telecom
Hi Anthony,
Thank you for your feedback!
We’re really pleased to hear you found our team polite and helpful when answering your questions. Providing clear and respectful support is something we always aim for.
The Inspire Telecom Team
The team were easy to talk to…
The team were easy to talk to understood the situation and sorted my issue quickly.
25 april 2026
Svar från Inspire Telecom
Hi Joanne,
Thank you for your kind feedback!
We’re really pleased to hear that our team understood your situation and was able to resolve your issue quickly. Making things easy and stress-free for our customers is always our goal.
The Inspire Telecom Team
Renewing with Inspire was really easy
Renewing with Inspire was really easy. I’ve been with inspire for many years now and honestly wouldn’t change. Great service and always answer the phone quickly, Thank you
24 april 2026
Omdöme utan inbjudan
Svar från Inspire Telecom
Thank you so much for your continued loyalty, it really means a lot to us.
We’re so pleased to hear that renewing was easy and that the service you’ve received over the years has kept you with us. Making things simple and being there when you need us is exactly what we aim for.
Thank you again for your support!
The Inspire Telecom Team
Liam and Megan were both patient with a nonagenarian
18 april 2026
Svar från Inspire Telecom
Thank you for your kind feedback!
We’re so pleased to hear that Liam and Megan were patient and supportive, providing the right level of care and understanding to every customer is incredibly important to us.
We’ll be sure to pass your lovely comments on to them.
The Inspire Telecom Team
Excellent service.
On Friday 10th Apr., we had no internet connection. Tried various tests like resetting the router etc. but to no positive effect. Phoned Inspire and was answered at once. Described the situation and was told they would investigate and call us back A shore time later we were told that Openreach were working on the lines and it was affecting our area. Not the fault of Inspire. It was hoped to be completed in a few hours. Next day we still had no connection but in a phone call from Inspire we were told that Openreach wouldn’t but sending updates as it was the weekend but it was hoped connection would be made later that day. It was. Inspire did all that was possible to keep us informed in a situation not of their making..
11 april 2026
Svar från Inspire Telecom
Thank you for taking the time to share your experience.
We’re really pleased to hear that you felt kept informed throughout the issue. Situations like this can be frustrating, so we always aim to communicate clearly and keep our customers updated every step of the way.
It’s great to know this made a difference, and we appreciate your understanding while the work was being carried out.
The Inspire Telecom Team
very easy to renew and all questions…
very easy to renew and all questions asked answered
8 april 2026
Svar från Inspire Telecom
Thank you for your feedback!
We’re really pleased to hear your renewal was quick and straightforward, and that all your questions were answered clearly. That’s exactly the experience we aim to provide.
The Inspire Telecom Team
Svar från Inspire Telecom
Thank you for your kind words!
We’re really pleased to hear you found our team patient and helpful, it’s something we pride ourselves on, so your feedback is much appreciated.
The Inspire Telecom Team
Svar från Inspire Telecom
Thank you for your feedback!
We’re really glad to hear that your query was handled helpfully. Providing clear and supportive assistance is always our priority.
The Inspire Telecom Team
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