Jessica and Mat are both incredible. We receive clear instructions for work and it’s been great to have contact with Jessica and Mat. We always communicate via email so there is brilliant interaction... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I worked with Abid while coordinating Innovus’ involvement in a recent Building Safety event and had a really good experience. He stepped in partway through and quickly got up to speed, checking... Se mer
Företaget har svarat
Having been through a number of Framework tenders it was good to have an assigned contact from the start of the process. Jessica Hodge was on hand at all times to walk us through the experience and p... Se mer
Företaget har svarat
I've been working with Mat Price for a while now and he's definitely not afraid of taking on a challenge to get subsidiary company sites to pay their suppliers. It's awful that it has to come to usin... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Innovus delivers market-leading services and expertise to the property sector. With over 25 years of industry experience, we have become an established, trusted partner to a range of businesses, including FTSE 100 companies, national property developers, institutional investors, and property management companies. With dedicated teams in Business Services, Building Solutions, Asset Management, and Facilities Management, we are here to support your business in achieving its goals. We pride ourselves on delivering simple solutions to complex problems.
Kontaktuppgifter
11 Queensway, BH25 5NR, New Milton, Storbritannien
- www.innovus.co.uk
4,6
Utmärkt
428 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Luke Allen
Worked with Luke Allen on several occasions. Good communication between all parties, well versed in his role. Good addition to Innovus
10 juni 2026
Omdöme utan inbjudan
Svar från Innovus
Thank you for your feedback. We're pleased to hear you've had such positive experiences working with Luke.
Positive and proactive approach
AGSM have been working with Luke Allen for some time now, and he has consistently been professional, knowledgeable, and extremely helpful. He's always willing to jump on a Teams call to discuss any issues and goes above and beyond to support us with any queries or concerns.
His commitment to providing excellent customer service, clear communication, and prompt support has made working with him a very positive experience. I genuinely appreciate his willingness to help and his proactive approach to resolving any challenges that arise.
10 juni 2026
Omdöme utan inbjudan
Good communication and prompt delivery.
3 juni 2026
Luke and Mat are brilliant
Luke and Mat are brilliant, full supportive and very informative when it comes to works being delivered. You have an excellent advert for the business in the team you have!
10 juni 2026
Omdöme utan inbjudan
They listened when I escalated the issue
They listened and dropped the late payment charges. This was human and very much not the "computer says no" response I was expecting.
4 juni 2026
Erhan was kind and knowledgeable…
Erhan was kind and knowledgeable regarding the importance of fire safety. Walked me through each stage and taught me along the way.
8 juni 2026
Omdöme utan inbjudan
Svar från Innovus
We're pleased to hear you had a positive experience. We appreciate you taking the time to leave a review.
I sent an email via your website over…
I sent an email via your website over the weekend and by 11.15 Monday Louise provided a reply which resolved my question.
Very efficient, thank you Louise.
8 juni 2026
Svar från Innovus
We're pleased to hear that your query was resolved quickly and efficiently. We appreciate you taking the time to share your experience.
Erhan went way beyond his job…
Erhan went way beyond his job description and helped out with the emergency fire door on the 6th floor. Carried out my door (fire) inspection in a courteous manner and was very polite.
8 juni 2026
Omdöme utan inbjudan
Svar från Innovus
We're pleased to hear you had a positive experience with Erhan. We appreciate you taking the time to leave a review and share your feedback.
Very helpful...
Lily was great on the phone - very helpful and knowledgeable when it came to answering several complex questions.
4 juni 2026
Svar från Innovus
Thank you for sharing your feedback. It's great to hear that Lily was able to assist you, and we appreciate you taking the time to leave a review.
Good, quick Service
Lily Tingle was very good in understanding my position and quickly resolved it. I would definitely give her a 5 star rating
3 juni 2026
Omdöme utan inbjudan
Svar från Innovus
We're delighted to hear that Lily was able to help and resolve the matter promptly. Thank you for your kind words and for taking the time to leave a review.
Lily gave quick response times and…
Lily gave quick response times and provided the required information
4 juni 2026
Svar från Innovus
We appreciate your feedback and are pleased to hear you received a prompt response. Thank you for taking the time to leave a review.
Supplier Categories
I have been dealing with Mat Price on supplier categories. Mat has acted promptly and professionally to our queries and updated our supplier categories accordingly. Thank you for your help and assistance with this matter.
4 juni 2026
Omdöme utan inbjudan
Svar från Innovus
Thank you for your feedback. It's great to hear that Mat was able to help and get everything sorted for you. We appreciate you taking the time to leave a review.
Really helpful service
Really helpful service, very good communication from Thaissa Reis; kept me updated and informed at each step of the process - many thanks
3 juni 2026
Omdöme utan inbjudan
Svar från Innovus
It's great to hear that Thaissa provided such a positive experience. Thank you for your kind words and for taking the time to share your feedback.
Svar från Innovus
Thank you for your review. We're pleased to hear you were happy with the service you received.
Katherine Barber
Katherine Barber was an absolute godsend to ensuring we were able to secure retrospective consent for work carried out on our property.
Katherine responded promptly to all requests and was also helpful, polite and informative. We cannot thank her enough for all her assistance in our enquiries
Thank you Katherine
2 juni 2026
Omdöme utan inbjudan
Svar från Innovus
Thank you for taking the time to leave a review. We're delighted to hear that Katherine was able to support you throughout the process and make things easier for you. We appreciate your kind feedback.
Just met Erhan who was very polite
Just met Erhan who was very polite, friendly and helpful in explaining what he was doing during his inspection today.
2 juni 2026
Omdöme utan inbjudan
Svar från Innovus
Thank you for your review. It's lovely to hear that Erhan made such a positive impression during his visit. We appreciate you taking the time to share your feedback.
Sophie was very pleasant and helpful.
28 maj 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear you had a positive experience with Sophie.
Svar från Innovus
Thank you for your feedback. We're pleased to hear you had a positive experience with Samantha.
Lily was very helpful & friendly
Lily, the person who answered my call.
ALWAYS good to speak directly to a human being.
Was very friendly, helpful and informative,
This part is not a reflexion on Lily.
Though I'm confused as to the sudden need to do accounts after all these years and why I was told (2024) it wasn't important for me to have an ID code, when it very much is and why the other director of many years has 'never' been told to have one???
15 maj 2026
Svar från Innovus
Thank you for your feedback. We're glad to hear Lily was friendly, helpful, and informative when you called. We also appreciate you sharing your wider concerns, and we will make sure these are passed on to the relevant team for review.
Lily was very supportive and the…
Lily was very supportive and the information she provided was clear and appropriate for the actions required.
19 maj 2026
Svar från Innovus
Thank you for your feedback. We're pleased to hear that Lily was supportive and provided clear information to help with what needed to be done.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.