I am delighted with the work carried out on my car which was returned in superb condition looking like a new car. IRG posted regular vehicle repair reviews which was greatly appreciated. Ellie on rece... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Totally professional organisation left me with a lot of confidence in the high standard of work, that was completed surprisingly quickly considering the amount of damage caused by the incident. They... Se mer
Dropped car off for body work repairs following a very efficient in person quotation. Car is now like new. Difficult colour to match but so well done. Finished early and efficiently communicated this... Se mer
just had our car delivered after an extensive repair after a lorry went in to our stationary car. it looks like a new car, its immaculate, so pleased. the whole experience with IRG has been very pos... Se mer
Företagsinformation
- Karosseriverkstad
- Borttagning av bucklor på bilar
- Bilrenovering
- Bilverkstad och underhåll
- Lastbilsreparation
- Hjulinställning
Skrivet av företaget
iRG Repair Group is an independent network of vehicle accident repair centres and bodyshops serving customers across South Wales and Herefordshire. Our locations are in Cardiff, Pontypridd, Merthyr Tydfil, Bridgend, Newport and Hereford. Reviews on this Trustpilot profile may relate to customer experiences at any of these six iRG repair centres. We repair accident-damaged cars, vans and light commercial vehicles for private motorists, insurance companies, fleet operators and business customers. From minor dents, scratches and paint damage to extensive body and structural repairs, our trained technicians use modern equipment and approved repair methods to restore vehicles safely and professionally. Our Cardiff centre is approved for Stellantis brands—including Abarth, Alfa Romeo, Citroën, DS Automobiles, Fiat, Fiat Professional, Jeep, Leapmotor, Peugeot and Vauxhall—as well as BYD and Volkswagen Group vehicles. Hereford is approved for Ford and BYD repairs, while Merthyr Tydfil is a Nissan-approved accident repair centre. Bridgend is an NFU Mutual Select Repairer, and Pontypridd specialises in accident and body repairs for vans and light commercial vehicles. Services available across our network include vehicle accident and body repairs, insurance repairs, diagnostics, aluminium and fibreglass repairs, four-wheel alignment, tyre replacement, alloy wheel refurbishment, glass replacement and express same-day repairs. Available services and manufacturer approvals vary by location. Our teams aim to make the repair process as straightforward as possible, keeping customers informed from the initial assessment through to completion. If you leave a review, please mention whether you visited iRG Cardiff, Pontypridd, Merthyr Tydfil, Bridgend, Newport or Hereford so we can recognise the correct team and respond appropriately.
Kontaktuppgifter
Whittle Road, Cardiff, CF11 8AT, Storbritannien
- 03332 005817
- info@i-r-g.co.uk
- www.innovativerepairgroup.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The help from staff and how quickly…
The help from staff and how quickly they moved.
Excellent service would recommend…
Excellent service would recommend anyone to use IRG the work on the car was First Class ..
Took my wife’s car in for damaged…
Took my wife’s car in for damaged sustained to 2 doors. The insurance company named IRG as the authorised dealer. Took the car in for them to assess damage and as a result 2 doors were ordered. Just picked up the car and very pleased with the works carried out. During the process they kept me informed of the timeline even though from seeing the vehicles outside the premises they were very busy. Friendly staff, highly recommended.
Tracey was really helpful when I…
Tracey was really helpful when I arrived at the front desk. Overall very happy
Great communication from the team and…
Great communication from the team and you now your in good hands
Good quality repair
Good quality repair, regular updates and communication and friendly staff to deal with. Will recommend IRG.
Quick , easy , helpfull and informative car repair
I book my car in , arranged a date and dropped my car off . Helpfully staff. Kerian was very helpful full and friendly . Kept me informed of progress on my car . Done a brilliant job . Highly recommend. Curtesy car provided . Really happy with my car repair and paint job . Will defiantly be using them again . Happy customer i am . Thank you for making the whole experience quick and easy for me . Very greatfull Nicola Major .
My car got taken to IRG hadfield road…
My car got taken to IRG hadfield road after a rear collision, picked the car up today and it’s like the crash never happened! Absolutely amazing work from all the team! Thank you very much! :)
Excellent service
Excellent service, IRG kept us informed throughout the repair, the team were helpful and reassuring. The courtesy car was very good, clean and of a high standard.
The repair to our car was perfect, and on collection it had been valeted.
In conclusion we would recommend IRG.
Great customer service
Great costumer service would highly recommend to other drivers was very quick in sorting everything and car is like brand new again
Extremely friendly and kept us up to…
Extremely friendly and kept us up to date at all stages
Brilliant
Brilliant, fast service, did two jobs for me one on insurance and one as they had my car. Excellent price. Tracey was wonderful and helpful.
Spot on again.
Second time i have had to use IRG.Staff always friendly,knowledgeable.Again the technical staff done a great job and kept me in loop.
I am very pleased with how efficient…
I am very pleased with how efficient the staff at IRG have been throughout. They explained everything that will be happening and kept me in the loop. My car was repaired within 24 hours, very satisfied.
Picked up the car for repair
Picked up the car. The driver was very helpful and explained the process. Repairs done very speedily and returned to my house. A full valeting of the inside and wash and clean of the outside was also done. Very happy with IRG. Cannot recommend them highly enough
IRG Bridgend went over and above with my repair
I would just like to say that IRG in Bridgend went over and above with my recent car repair and I would like to thank Hiren personally for all his help for keeping me up-to-date with the procress of my car pair which should have been done by Vizionnetwork as they were supposed to manage the car repair but they were non - existent in managing my car repair the same as AXA car insurance I would definitely recommend Hiren and IRG of Bridgend for any future car repairs and thanks again to Hiren and his team at IRG Bridgend for the great repair they done on my car and the customer service that I received from IRG.
Thanks Derek Phillips
Great Staff and Polite Staff
Great Staff and Polite Staff. Friendly environment
Great Team
I'd like to thank all of the team at IRG Merthyr Tydfil.
They really went that extra mile to sort out my problem.
Thank you ...
Diamond place
Amazing service always good customer…
Amazing service always good customer service and communication.
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