Inkedibles Omdömen 

Patrick helped me place an order using store credit I had on my account. He was prompt and courteous during our interaction.

Excellent customer service. Items exactly as ordered. Good quality. Decently priced. Hard to find a business that cares about their customers these days. Will definitely purchase again and recommend this business to family and friends. Thank you.

Great response times from sales/customer service. Had issue with applying a coupon and they resolved very quickly.

I wish I could give more than 5 stars! I made cut out cookies that look like people. I used icing to add clothes, shoes and hands, but wanted them to look like 8 very specific people. Inkedibles took the head shot pictures of these 8 people and re-created them on edible paper. I added the face to the cookie and added a little icing hair! The detail of the faces on edible paper was way better than I could even hope for. You couldn’t tell the difference from the edible paper and the printed picture! Great work! I highly recommend them!

Sam was so helpful. He answered all my questions quickly and provided the links to the items I needed.

Sam was very helpful and resolved my issue quickly.

Fast, to the point, and professional
Good experience

Patrick is wonderful to work with. Customer service is excellent! The products are wonderful.

Steve is my go to guy for edible print sheets! He always understands what I am needing and gets the job done Every. Single. Time! Really do enjoy working with this company. Thanks for everything you do, Steve!

Great service fast shipping Thanks Patrick Edward for your excelent customer services

Alice St Bakery Cake Review in Oakland

I ordered many times from them, especially the premium frosting sheet, very good quality than others with super great price.
the customer service are excellent, very easy to communicate, Patrick is so good and helpful

Steve helped me out a bunch! I had quite a few of questions to ask, given I've never used this site before. He was prompt and extremely helpful!

Wow! I'm so impressed with such quick and pleasant service. David Smith was fantastic and super helpful. Thank you and great job!!

Steve is the best!! Always very helpful :)

After acquiring a CakeQuatroPro edible ink printer, Robert was patient and quite thorough in the initial instruction sessions. When I reached a ‘snag’ he was quick to respond and worked with me to find the error…all within a matter of minutes. And…within a matter of minutes I was printing beautiful cookies. The CakeQuattroPro is quite the printer. At first look, it appears formidable, but the process for setting up your print through Word is simple and the results are outstanding!

Steve was very helpful in helping me to track my order. Great customer service!

I use this company for printing my works and also I bought printer from them. In both Mr. Patrick help me. He is very knowledgeable , polite and helpful. Always back to me very fast and answer my question or my concern.
I enjoy working with him and this company . I will recommended to any one.

I have never used this product before and asked how to use it. Patrick gave me the answer quickly.

I am the Executive Chef of a large hotel complex. I purchased the IE-CakePro2000XL last year and it became functional earlier this year. This machine costs in the realm of 19K. We had our initial setup call with Chris Cons and after a lengthy install, we had the printer working. He recommended that we run test pages every other day to keep the ink liquefied. My pastry chef and her team have run test pages daily to ensure nothing goes wrong. The initial run of this printer was about 1k cookies. All went well after some trial and error. After that the printer has not worked again correctly since. Customer service is literally non-existant other than to call Chris and have him read the troubleshooting manual to you and expect you to fix the machine. If you buy a new car, are uou supposed to do the engine work yourself? Well, with this company you may as well. We have not been able to get the printer to work correctly again after that initial print. Chris had my pastry chef taking apart the printer and replacing parts when that wasn't even the problem, it turns out that it was a firmware update that changed the entire communication from computer to printer. After the firmware update, the printer does not print as it did as it only does 10 passes versus the 12 it did originally so the pictures aren't as clear. Then to top it all off, now the printer is pooling ink where it should discharge and shuts off mid print...of course my pastry chef reaches out to Chris again and gets an out of office response saying he will be back on 6/10. It's 6/20 for christ sake...this guy can't even fix his out of office, how is he going to fix a printer over the phone. If I have to break it down completely, this is a 19k paperweight, DO NOT waste your time, money and stress level on this company or products. There are better which I learned an expensive lesson. The basics of customer service are completely void from these people, there is zero support and there are no companies that can come and assist with the printer in person so you are stuck communicating with this joke of a company over the phone.

Do yourself a favor...go somewhere else!!!