Now the company has introduced pay by QR code on the app, occasional scamming by the staff has stopped. I'm happy to start using them again.
Plats
Byt plats57 High Path, SW19 2JY London, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
For the first time in all the years I’ve been going to this car wash, my car received the best pre-wash attention ever. I’d been parking under a tree popular with local birds, so it was quite a mess... Se mer
Företaget har svarat
Car was smeary and had water stains over body and the windows. Front windscreen was still dirty. And this was despite paying for almost the most expensive clean. I would go for the cheaper basic optio... Se mer
The team went over and above expectations and cleaned off hard to remove marks from a couple of collisions I recently had. I really appreciate them sharing this tip with me and for going that extra m... Se mer
Företagsinformation
Skrivet av företaget
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Kontaktuppgifter
57 High Path, SW19 2JY, London, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pay by QR code and app recommended
Now the company has introduced pay by QR code on the app, occasional scamming by the staff has stopped. I'm happy to start using them again.
Svar kan ha AI-innehållLäs mer

Svar från IMO Car Wash - Merton

Svar från IMO Car Wash - Merton
Scratched the living hell out of my…
Scratched the living hell out of my bonnet and machine vacuum facilities were out of order and would not let me self clean my car with the plug in vacuums available
Car was smeary and had water stains…
Car was smeary and had water stains over body and the windows. Front windscreen was still dirty. And this was despite paying for almost the most expensive clean. I would go for the cheaper basic options.
I paid for the top-of-the-line car wash…
I paid for the top-of-the-line car wash and the car came out filthy! They didn't wash anything and on top of that, they almost broke my rearview mirror and scratched it! I complained, they refused to wash the car properly and were even rude! If you want to wash your car, this is definitely not the place for it.

Svar från IMO Car Wash - Merton
Worse car wash ive ever been too its…
Worse car wash ive ever been too its scratched all my paintwork and my car was still dirty it didnt even put soap on my car wont be returning

Svar från IMO Car Wash - Merton
Tried IMO for the first time and will…
Tried IMO for the first time and will not be coming back. Our local BP car wash was out of service, so I tried IMO thinking they would be great and I would be a returning customer.
The app is easy enough to use and explains the different washes very well e.t.c. However, when I got there, the staff member that attended to me and was ‘helping’ me to navigate the system was very rude, spoke to me as if I was an idiot and I immediately felt uncomfortable and stressed. I drove home after the wash thinking I was driving in a lovely clean car (did not get out to check at the time as I was in a hurry), only to park the car, get out and see that - yes the dust and dirt were washed away, but there were water marks all over the car and it was not shiny at all. Paid £15 to have some water blasted on the car basically. Very dissatisfied.

Svar från IMO Car Wash - Merton
Need better customer service
Need better customer service and performance by cleaning personnel, they should wipe out the water marks after completion of the machine car wash.
Quick and easy to get the car washed…
Quick and easy to get the car washed even when you’re in a hurry. Pay in advance using the app and choosing the spec of wash makes it even quicker. The current cost is reasonable too.

Svar från IMO Car Wash - Merton
Left wothlot of water marks all over…
Left wothlot of water marks all over the outside so just looked dirty with no shine

Svar från IMO Car Wash - Merton
Very poor even with the Ultra HD
Very poor even with the Ultra HD, all windows had spots from water drops, multiple places dirt still stuck. Not at all found it worth the price.

Svar från IMO Car Wash - Merton
Car was still dirty
Car was still dirty. Marks on the windows, wheel still not clean. Wish I had checked when I was there.

Svar från IMO Car Wash - Merton
Just easy feom start to finish and guys…
Just easy feom start to finish and guys are always very polite

Svar från IMO Car Wash - Merton
Scammers work here...
Scammers work here. I've been asked to pay £5 for basic car wash with the app but the rest £20 for "propper cleaning inside & outside" to pay them directly + they registered my £5 welcome voucher but I didn't get any discount from that voucher + they have done a very bad job (cleaning is not for them) they scratched the car + didn't vacuum & clean inside as expected, I will never use this team's service again. The other car wash service nearby, at Merton Sainsbury's car park, is a better option in terms of price and quality.

Svar från IMO Car Wash - Merton
Best pre wash
For the first time in all the years I’ve been going to this car wash, my car received the best pre-wash attention ever. I’d been parking under a tree popular with local birds, so it was quite a mess, and I really appreciated the extra care the team took.
They spent a long time making sure the car was properly cleaned before it went through the main wash, which made a real difference. I was especially impressed with how shiny the wheel trims were at the end—they looked as good as the day I drove the car out of the showroom.
I had the Ultra HD wash and pre-paid using the handy scan-me barcode, which made the whole process quick and easy. I really hope I get the same team next time!

Svar från IMO Car Wash - Merton
Speedy Service & 5 Stars
Speedy service, very popular, many cars in the que but went fast, due to hard working staff. 5 stars.

Svar från IMO Car Wash - Merton
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







