Every time I have a question, I am always supported and given the time to go through things properly. The system itself is straightforward and extremely useful, taking a huge amount of pressure off ou... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
IGPR is extremely helpful to both practices I work at and any time I've needed help they have been able to resolve any issues and get us back up and running. great customer service and great system. T... Se mer
Tom was so helpful, kind and patient. I've had nothing but positive experiences with the Customer service team. IGPR is honestly very vital for a GP admin team. It free's up alot of time and i... Se mer
I have always found the customer service fantastic, nothing is too much trouble. Particularly in the early days when I started in this role, I was never made to feel like I was a nuisance which is i... Se mer
Företagsinformation
Skrivet av företaget
We are the leading Software and Outsourcing Processor for GDPR compliant Medical Reporting on behalf of Primary Care General Practice. Additionally we are a trusted supplier to the majority of UK Life Insurers, British Military, the Legal Industry and Research Bodies for the request of consented patient medical reports.
Kontaktuppgifter
Storbritannien
- hello@igpr.co.uk
- www.igpr.co.uk
Great customer support
Thomas was very helpful, very patient and understanding when dealing with the issues I was facing when trying to use the software.
Very friendly team
Very friendly staff that are happy to answer all sorts of questions. IGPR itself is a phenomenal tool. Highly recommend for GP's.
Very Helpful
Every time I have a question, I am always supported and given the time to go through things properly. The system itself is straightforward and extremely useful, taking a huge amount of pressure off our hands. Everything is always completed in a timely and professional manner by IGPR.
Efficient Service!
I work in a GP surgery as an admin and had a great service. I gave their line a call and was serviced quite quickly, efficiently. There were only 1 people in the que and waiting time was very short.
Thanks Tom
Tom was so helpful, kind and patient. I've had nothing but positive experiences with the Customer service team.
IGPR is honestly very vital for a GP admin team.
It free's up alot of time and is very easy to navigate.
My work would be much harder without it!
Tom has rec my case and has been a huge help !
Tom has rec my case and has been a huge help ! he explained everything as we went through it and sorted my software out and got it working again ! amazing team and very helpful !
Such good customer service
I have always found the customer service fantastic, nothing is too much trouble.
Particularly in the early days when I started in this role, I was never made to feel like I was a nuisance which is important if you need to call.
The team always manage to resolve the hardest of issues, I have never come off the phone without my issue being sorted. I wish every customer service team were as pleasant and efficient.
IGPR is making life much easier for me
IGPR is making life much easier for me
Great service
Had an issue with attachments not pulling through in iGPR - sent a request through and they contacted to resolve the issue which was sorted in minutes. Thank you Thomas great service
iGPR is very good to help with…
iGPR is very good to help with insurance reports. The software has improved massively in speed and downloads documents etc. very quickly and redacts very quickly now. I can have a report done in about 5/10 minutes now.
IGPR is extremely helpful
IGPR is extremely helpful to both practices I work at and any time I've needed help they have been able to resolve any issues and get us back up and running. great customer service and great system. The customer service and techs are really helpful, talk you through what's happening step by step and how to resolve it.
really enjoy working with the IGPR…
really enjoy working with the IGPR software. And if ever I need any help or guidance, they are always extremely helpful and answer my calls very quickly. would defo recommend.
Love iGPR
Love iGPR, makes my job so much easier and the support team are always really helpful if I have any queries.
Excellent customer service and very…
Excellent customer service and very user friendly.
I recently used the IGPR service and…
I recently used the IGPR service and had a very positive experience. The team was extremely helpful, professional, and responsive throughout the entire process. They took the time to answer all my questions clearly and made sure I felt supported every step of the way.
What really stood out was their efficiency and willingness to go the extra mile to assist me. It’s clear they genuinely care about providing a high-quality service. I would definitely recommend IGPR to anyone looking for reliable and supportive assistance.
IGPR Customer Service is great help
IGPR Customer Service is great help, specially Tom who assisted me today, he was very kind and informative. IGPR products are really useful at work and I can highly recommend.
Reinstating IGPR
After an absence from work for 8 weeks due to sickness, my IGPR info had disappeared from my desktop.
I call IGPR and this resolved very quickly by a helpful gentleman called Ben. Very polite and excellent customer service
keep up the good work :)
working at a GP practice doing the private work, IGPR has been really helpful and the team are always speedy and attentive on the phone. keep up the good work :)
PC had lost connection to iGPR
PC had lost connection to iGPR, called the help desk and they were very quick to get me back up and running again. Thank you
We have been using iGPR for some time…
We have been using iGPR for some time now, and has been great for insurance reports and SARs, saves a massive amount of time. It is very easy to use, but I had a rare query and spoke to Tom today who was great and really helpful who showed me another way to do something. Would thoroughly recommend iGPR
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








