Met the Clearcare team at a conference and set up training with them. Throughout the training process and set up they have been in touch all the way and solved any queries that we have had. The two tr... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The ClearCare team has been incredibly supportive. Thank you, Jamie, for your help, it has truly made a difference and enabled us to use the system much more effectively.
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We had an issues with opening up our uploaded documents on CC. I reported this to the team and they asked for more information, which I provided and withing 48 hrs, this issues was sorted. Jamie was v... Se mer
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We’ve had a great experience with ClearCare so far. The training session delivered by Jamie was excellent. He explained everything clearly and thoroughly, and was more than happy to answer any questio... Se mer
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Företagsinformation
Om Clearcare Solutions Ltd
Skrivet av företaget
For over 22 years, we’ve supported children's care providers across the UK with technology that understands the unique demands of the sector. Today, more than 2,750 Children’s Homes and 1,100 supported accommodation provisions trust Clearcare to help them deliver safer, more effective care.
We proudly support local authorities, adult care services, and secure homes across the UK. Trusted by the most children’s homes nationwide, we understand the daily challenges providers face - from compliance to staff communication and informed decision-making.
Our software is designed to reduce admin, streamline reporting, and support quality assurance, so providers can focus on what matters most: improving outcomes for children and young people. We believe in transparency, safeguarding, and empowering frontline carers through software that genuinely makes a difference.
Kontaktuppgifter
120 Newport Road, ST161BY, Stafford, Storbritannien
- 01785848901
- clearcaresolutions.co.uk
4,8
Utmärkt
156 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great support
i have always found the support team for clear care really helpful responsive and quick to respond to any issues Clear care is a really effective, easy to use and intuitive system for social care.
16 april 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi,
Thank you for your review on Clearcare and the support.
Clearcare has been designed to be easy-to-use, with a wide range of features for Children's Social Care Providers.
We're also happy to hear that you find the support you've received from the team useful. We always strive to respond to all of your queries as quickly as possible.
Many Thanks,
The Clearcare Team
Svar från Clearcare Solutions Ltd
Hi,
Thank you so much for your review.
We're happy to hear that you found our training useful. During the setup of your system, our trainers are always happy to assist with answering your questions.
If you require any additional support from the team, please get in touch.
Many Thanks,
The Clearcare Team
Very experienced support team who are…
Very experienced support team who are always happy to help
15 april 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi Gary,
Thank you for your review.
We're happy to hear that you are happy with the support you receive. Our support team are always on hand to respond to all of your queries, and will always respond as quickly as possible.
If you require any additional support, please get in touch.
Many Thanks,
The Clearcare Team
Svar från Clearcare Solutions Ltd
Hi Helen,
Thank you for your review.
We're happy to hear that our support team helped and assisted with all of your queries. We'll always do our best to respond to all queries as quickly as possible.
If you require any additional support, please get in touch.
Many Thanks,
The Clearcare Team
The ClearCare team has been incredibly…
The ClearCare team has been incredibly supportive. Thank you, Jamie, for your help, it has truly made a difference and enabled us to use the system much more effectively.
9 april 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi James,
Thank you for your review.
We understand that Clearcare has a wide range of features, and our training and support team are always happy to assist with any queries you may have relating to your system.
If you require any additional support from our team, please get in touch.
Many Thanks,
The Clearcare Team
Joel was very helpful
Staff team are always helpful, Joel helped me this time and solved the issue we had. He was very helpful and polite.
13 april 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi Sansaar,
We're happy to hear that your queries were resolved. Our friendly support team are always happy to assist with any questions you may have relating to your system.
If you have any further queries, please get in touch.
Many Thanks,
The Clearcare Team
So far. So supportive
Met the Clearcare team at a conference and set up training with them. Throughout the training process and set up they have been in touch all the way and solved any queries that we have had. The two training days for admin training were delivered clearly and informatively. Looking further ahead we will send 5 forms across for help with set up and look ahead to our system review and team training.
8 april 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi,
Thank you so much for your review,
We're happy to hear that you were happy with the training you received. Our trainers are on hand to answer any queries you have whilst setting up your system.
Every customer that joins Clearcare receives two days of admin training, a system review and end user training. We also build five forms during the implementation period, to help with set up.
If you require any additional support, please get in touch.
Many Thanks,
The Clearcare Team
Quick response with clear direction for…
Quick response with clear direction for support
26 mars 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi Teresa,
Our support team are always happy to help with any queries you may have, and we will always respond as quickly as possible.
If you require any additional support, please get in touch.
Many Thanks,
The Clearcare Team
A quick
A quick, detailed and thorough response from Joel as always. Thank You
30 mars 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi David,
Our support team are always happy to help with any queries, and we will always respond as quickly as possible.
If you require any additional support, please get in touch.
Many Thanks,
The Clearcare Team
Excellent service
Quick response to enquiry and result very helpful as always. Really happy with the service we get from Clear care solutions
26 mars 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi Ian,
Our support team are always happy to help with any queries you may have, and we will always respond as quickly as possible.
If you require any additional support, please get in touch.
Many Thanks,
The Clearcare Team
Joshua was great
Joshua was great. He helped me resolve my issue in a very short time. The explanation of my issue was clear and so was the solution. I was able to follow his advice and resolved my issue. Great stuff
20 mars 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi Efraim,
Thank you for your review.
We're happy to hear that our team assisted with your query and helped to resolve it quickly.
If you require any additional support from the team, please get in touch.
Many Thanks,
The Clearcare Team
I had some issues with my system
I had some issues with my system. The support received was excellent and prompt.
17 mars 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi Chris,
We're happy to hear that we could get your queries resolved quickly. Our support team will always respond to all queries and get them resolved as quickly as possible.
If you require any additional support, please get in touch.
Many Thanks,
The Clearcare Team
My query was responded to efficiently
My query was responded to efficiently. Polite and supportive advice provided.
16 mars 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi,
Thank you so much for your review.
We're happy to hear that you have had all of your queries resolved quickly. Our support team are always happy to assist and provide support to all of your queries.
If you require any additional support, please get in touch.
Many Thanks,
The Clearcare Team
Very prompt service to any issues and…
Very prompt service to any issues and support and training in setting up the system was easy to follow
2 mars 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi Andrew,
We’re happy to hear that you’ve had your queries resolved quickly.
We're also happy to hear that you found our training easy to follow, and that you had a very positive onboarding process.
If you require any additional support, please get in touch.
Many Thanks,
The Clearcare Team
I always find the technical support and…
I always find the technical support and customer service 5 star.
Julie
13 mars 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi Julie,
Thank you for your review.
Delivering reliable, high-quality support is at the heart of what we do at Clearcare, and it’s great to know we’re meeting your expectations and assisting with your queries.
If you require any additional support, please get in touch.
Many Thanks,
The Clearcare Team
ClearCare’s support staff have been…
ClearCare’s support staff have been consistently responsive, helpful, and professional. They respond promptly to queries and provide clear guidance when assistance is required. This ensures that any issues are addressed quickly and that staff using the system feel supported.
The team are also very friendly and approachable. They communicate in a respectful and understanding manner, which makes it easy to ask questions or seek support when needed. Their willingness to assist and their positive attitude contribute to a very supportive experience.
Overall, the ClearCare support staff provide an excellent level of service. Their responsiveness, professionalism, and approachable nature make them a reliable and valued support for services using the system.
12 mars 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi Louise,
Thank you so much for your review.
We’re delighted to hear that you’ve had such a positive experience with our support team. Providing responsive, clear, and professional assistance is something we take great pride in, so it’s incredibly rewarding to know this is making a real difference for you and your team.
If you require any additional support from our team, please get in touch.
Many Thanks
The Clearcare Team
Joshua M
Joshua M, has been very helpful and is prompt in replying. Very knowledgeable at his job. Great customer service.
Thank you
Sherwain
11 mars 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi Sherwain,
Thank you for your review.
We're glad to hear that your query was resolved quickly, and you received all the support you needed.
If you require any additional support from the team, please get in touch.
Many Thanks,
The Clearcare Team
Excellent technical support responses (…
Excellent technical support responses ( Joel)
10 mars 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi,
Thank you for your review.
We're happy to hear that your queries were answered and resolved. We will always respond to all queries as quickly as possible.
if you require any additional support from the team, please get in touch.
Many Thanks,
The Clearcare Team
Issues opening an uploaded documents
We had an issues with opening up our uploaded documents on CC. I reported this to the team and they asked for more information, which I provided and withing 48 hrs, this issues was sorted. Jamie was very helpful and he kept following me up to make sure the problem has been resolved. Thank you Jamie.
25 februari 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi,
Thank you for your review.
We're happy to hear that we were able to assist with all of your queries. We always strive to ensure all queries are answered and resolved as quickly as possible.
If you have any further queries, please get in touch. The support and training team are always happy to help.
Many Thanks,
The Clearcare Team
Fantastic support
A very efficient, knowledgeable and extremely helpful team of trainers and developers. We submitted our 5 forms and had them back within two days, looking great and functioning in exactly the way he had hoped.
4 mars 2026
Omdöme utan inbjudan
Svar från Clearcare Solutions Ltd
Hi,
Thank you for your review.
We're happy to hear that you have found our training team helpful. Every new customer to Clearcare has the option to submit five free forms to be built by our team, on top of the 100+ forms readily available. These can also be modified to suit your needs and requirements.
If you require any additional support please get in touch.
Many Thanks
The Clearcare Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.