Humidor Discount Omdömen 

Ordered a humidor at the beginning of the year. I looked at a few of the reviews here and was wary but decided to go ahead with it and can confirm I received the Humidor in perfect condition (the wrapping was exquisite).

An important thing to be aware of though is that this company is based in the EU and there are import duties required when receiving the package. I wasn't aware of this when ordering at the time so was a bit of a shock. However, I emailed the Humidor Discount team and they fully refunded the incurred charges with proof of receipt of payment to DPD for the duties (so make sure you keep a receipt)

Adorini orange jet lighter - fantastic, reliable, great flame, would recommend. Slightly tricky to operate at first as the flame cover opens in a strange way but it's a great lighter. (Compared to the ST Dupont Hooked which is terrible, hardly ever works and I would avoid altogether).
Some issues with payment and miscalculation of payment required followed by PayPal issues when substituting a product that was no longer available, but apart from that it was a good shopping experience.

I have purchase a couple of small orders from Humidor Discount previously and it was a painless exercise. However, I purchased a £1,220 Salina Humidor from them on the 18th March 2021. It was being shipped to my company's warehouse in Barnstaple. I was asked to let them know when it arrived and to report any damage. Since the 18th March I have sent 20 emails & 3 phone calls, one to Germany trying to find out where my order was. I was sent a Schenker shipment tracker. I have also left requests on their customer service portal. I told them that the tracker stopped in London over 2 weeks ago. I was then sent an email informing me that the forwarder wasn't supplied all the paperwork from them and that they will ring me or I could ring them to find out where it is. I have asked them to cancel my order and to refund my money. They can track down where their product has gone. They have a 100 day refund policy if you are not happy, well boy I'm not happy! I have called them again twice today, the German number rings out, the UK number goes to answerphone and they don't reply - The knock on to all this is that once I knew it was on the way, I treated myself to three boxes of cigars, 2 UK editions and a box of Esplendidos which I've had to squeeze temporarily into my wooden humidors. I am completely exasperated with the lack of communication to my problem. I was totally aware that, with Brexit and that it is a medium size cabinet that shipping would take some time, but not this long and now I have decided to try to buy it elsewhere, I just want my money back! I have seen other good reviews of them on TP but these problems have been over a month. - on this order definitely minus stars after this I cannot see me using Humidor Discount again.

One of the best companies that I’ve ever had the fortune of experiencing. I purchased a very expensive lighter for my husband and I bought it from Germany into the UK during the first couple days of Brexit 2021 The company handled the chaos of the paperwork and processes with such poise, dignity and fantastic customer service despite me getting seriously stressed when my parcel initially went missing for 5 days. I even had to involve the CEO of the parcel company to locate it and humidor discount remained elegant, poised and treat me respectfully from day dot to finish. As a ONE OFF gesture of good will due to early day Brexit unknown waters, they even covered some unexpected costs for me. I also got 2 free gifts with my purcgaaewith This is truly a ONE OFF COMPANY that truly cares about their customers feelings. If you’re going to spend your money anywhere, I suggest you spend it here - youll certainly get more for your buck and it comes with the product and customer service.

Grazie per il super servizio.
Il corriere è stato gentile.
Oggetto ben imballato e perfettamente funzionante.
Mi è arrivato in meno di una settimana

Je suis client chez humidor discount depuis plus de 10 ans. Le rapport qualité prix est irréprochable. Les caves à cigares sont de très bonnes qualités, la livraison est gratuite et très rapide. Je vous le conseille vivement....

Schnelle Lieferung. Super Service sehr netter Kontakt. Ich werde öfters da bestellen.

I bought the Adorini Deluxe Cube Humidor which is a really beautiful humidor and highly recommended. The shipping was very quick and I did receive my item within 7 days for my location which is Qatar. I also made the purchase on Christmas day! The customer service was exceptional. The packaging was really good and protective. I will definitely use them again and also recommend them to my friends.

Zeer snelle en correcte service en levering!
Zeer tevreden van de humidor.

Very good quality products. Fast and safe shipment. I use an adorini humidor for 10 years. Iti is great.

Superbe humidor, de très bon prix, un service après vente impeccable et un soucis pour la satisfaction du client !!!

Great value and fast shipment. Highly recommended!

J'ai acheté un briquet à cigare de marque XIKAR il y a environ 10 ans, celui qui ci ne fonctionnait plus, Humidor discount l'a pris sous garantie (garantie 25a), et j'ai reçu un briquet neuf !!!
Bravo Humidor Discount, je recommande sans réserve !!!

Great products for smokers with a wide range of choices, perfect website, fast shipping, at the top

Ostosten teko helppoa ja vaivatonta. Nopea toimitus.

J'ai commandé pour la deuxième fois, une cave Adorini et des nouveaux coupe cigare/briquet torche.
Service client parfait, prix plus que correcte.
J'ai hate de recevoir ma nouvelle cave :)

Produit luxueux (humidor Adorini Torino) d'une excellente qualité. Livraison et service irréprochables, à recommander aux amateurs de cigares.

Untrustworthy is a word that comes to mind.

This was our second purchase and everything was perfect again. Good product and fast delivery. I absolutely recommend this company

Received an empty box from Humidor Discount and am not getting any responses from my emails and their telephone number doesn’t work.

Order number 391454