The policy Hughes found me was the most comprehensive & reasonably priced I could find. I used a cashback site which directed me to Hughes website where I had to provide additional information. My onl... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Finding information about ar insurance from Hughes brokers prior to renewal date was relatively easy and clear. It didn’t take long to make up my mind and I remember that it ticked all the boxes. I l... Se mer
Företaget har svarat
The team member that I talked to could not have been more helpful, he was extremely knowledgeable and friendly when explaining to me the steps to go through to solve my car insurance. A big thank you.... Se mer
I was very impressed by the knowledge of the agent. He was very helpful and polite. He wasn't at all pushy and explained everything very clearly. I was reassured that my direct debit would be paid o... Se mer
Företaget har svarat
Företagsinformation
- Bilförsäkringsbolag
- också i
- Fastighetsförsäkring
- Företagsförsäkring
- Försäkringsmäklare
- Hemförsäkringsbolag
- Kommersiellt försäkringsbolag
Skrivet av företaget
- Based in Northern Ireland - Local call centre staff - Over 45 years of experience - Straightforward, reliable & competitive insurance - We’re one of Northern Ireland’s best-known names in insurance. The business was originally established in 1977, and since then we’ve earned a reputation as a reliable and trusted expert in insurance. We’re passionate about protecting the things that matter most to you – whether that’s your car, home, holiday or business.
Kontaktuppgifter
Jubilee Road 4, BT23 4WN, Newtownards, Storbritannien
- www.hughesinsurance.co.uk
4,8
Utmärkt
805 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
qoted online price and contacted by…
qoted online price and contacted by phone and got an even better deal. easy to talk to and everything explained clearly.
29 maj 2026
Svar från Hughes Insurance
Thank you so much for taking the time to share your experience with us. I’m delighted to hear that you found our team easy to talk to and that everything was explained clearly. It’s great to know that we could offer you an even better deal than the one you found online!
If you have any further questions or need assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Michelle @ Hughes Insurance
Better price through the Hughes Website
I called Hughes Insurance for a car quote. The adviser was very friendly and helpful and gave me a price which was higher than my current insurer with no pressure to buy. However I decided to try online through their website and was quoted a better price which was about £50 less. I rang Hughes and got my insurance for the cheaper price giving them the quote number. The advisor went through the policy again to make sure I had everything covered and had great patience when I asked her questions.I decided to buy as I was happy with the extras they provided included in the cover compared to other companies especially their UK and Ireland breakdown cover. I believe if you go online through their website you may get a discounted price.
3 juni 2026
Svar från Hughes Insurance
Thank you for your feedback regarding your experience. We're pleased to know the advisers were friendly and patient, and that you found a policy that suits you at a better price online. It's great that they took the time to ensure you had the right coverage without any pressure.
If you need any further assistance or have any questions, please feel free to contact us anytime.
Kind regards,
Darren @ Hughes Insurance
The first call with Steven was so…
The first call with Steven was so enlightening so informative,the second call l think her name wasJennefer was again so helpful and pleasant.the two people mentioned are some advertisement for the company.
4 juni 2026
Svar från Hughes Insurance
Thank you so much for your kind words and positive feedback. We're delighted to hear that Steven and Jennifer were able to provide you with helpful and informative support. It's always our aim to offer excellent service, and your comments are greatly appreciated.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Frenulum and helpful colleague
4 juni 2026
Svar från Hughes Insurance
Thank you for sharing your experience. We're glad to hear that our colleague was helpful during your interaction. We always aim to provide excellent service and your kind words mean a lot to the team.
If you have any further questions or need assistance, please do not hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Very helpful and understanding staff…
Very helpful and understanding staff making the job easy work and great overall price. Thank You
4 juni 2026
Svar från Hughes Insurance
Thank you so much for your kind words! We're delighted to hear that our team made the process easy for you and that you were happy with the price.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Svar från Hughes Insurance
Thank you for your kind words! We're glad to hear that Mitchell was able to assist you effectively yesterday.
If you need any further help or have any questions, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Very helpful good customer service and…
Very helpful good customer service and very keen prices for insurance for car im happy to stay with u for long as possible thankyou very much
3 juni 2026
Svar från Hughes Insurance
Thank you so much for your kind words! We're delighted to hear that you found our service helpful and our prices keen. We truly appreciate your loyalty and look forward to supporting you with your car insurance for many years to come.
If you have any questions or queries regarding your policy, don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Great service
Benjamin sorted my car insurance within a phone call. He was very approachable, efficient and professional. Time was taken to explain everything in clear terms.
A brilliant customer service from a local company.
27 maj 2026
Svar från Hughes Insurance
Thank you so much for your kind words and positive feedback. We're delighted to hear that Benjamin was able to assist you efficiently and explained everything clearly. Providing excellent, approachable service is very important to us at Hughes.
If you need any further assistance with your car insurance or anything else, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Gave it 4 but did think of a 3.
Gave it 4 but did think of a 3.
I eventually got a girl who got me sorted with my car insurance who was pleasant and efficient.
Prior to this I got a guy named Curtis who I had a conversation with on and off for a few days. He questioned me on things I felt had no relation to car insurance. When he called me back he didn’t seem to remember our last conversation and did not follow up on the lower price I was offered online. I almost did not come back.
Note also I was not given the price I was offered online !
3 juni 2026
Svar från Hughes Insurance
Thank you for your honest feedback and for taking the time to share your experience with us. I’m glad to hear that the team member who eventually assisted you was pleasant and efficient.
I’m sorry to hear that your initial interaction with Curtis did not meet your expectations, and I understand how frustrating it must have been to feel questioned on unrelated matters and to experience a lack of continuity in your conversations. Additionally, I sincerely apologise for not providing you the online price you were offered.
Please feel free to reach out to me directly if you have any further concerns or questions.
Kind regards,
Darren @ Hughes Insurance
Svar från Hughes Insurance
Thank you so much for your kind words and positive feedback about your experience. We're delighted to hear that you found our service competent, courteous, and efficient, and that you were happy with the price.
If you need any further assistance or have any questions, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Friendly and helpful staff member.
2 juni 2026
Svar från Hughes Insurance
Thank you for your kind words! We're delighted to hear that you found our staff friendly and helpful. If you have any further questions or need assistance with your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Svar från Hughes Insurance
Thank you for taking the time to provide a review and for rating us a 5* company.
If you have any questions or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Hughes Insurance
Svar från Hughes Insurance
Thank you for your positive feedback. We’re delighted to hear from you and look forward to continuing to support you with your insurance. Please feel free to reach out anytime if you need assistance.
Kind regards,
Darren @ Hughes Insurance
Svar från Hughes Insurance
Thank you so much for your kind words! We're delighted to hear that you are pleased with our service. If you need any further assistance with your policy or have any questions, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
It was straightforward the customer…
It was straightforward the customer Service and sales team helpful and price is not bad
26 maj 2026
Svar från Hughes Insurance
Thank you for your kind feedback! We're delighted to hear that you found our customer service and sales team helpful and that you’re happy with the price.
If you need any further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
No nonsense efficient and polite people…
No nonsense efficient and polite people to speak to.
Very competitive price.
23 maj 2026
Svar från Hughes Insurance
Thank you very much for your kind words. We're delighted to hear that you found our team efficient, polite, and competitive in pricing.
If you need any further assistance or questions, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Great customer service
I phoned to alter a new policy, I had an issue with my no claims discount, not caused by Hughes but an ongoing matter following a non fault RTC being dealt with by another insurer. I was frustrated, but the lad dealing with my query was awesome and did everything he could to make my situation better. He explained everything in full and detailed exactly what he was he was doing at every step. He was very patient with me and had me at ease during all of the call. I am a returning customer to Hughes Insurance and their customer service and experience is one of the reasons why. I would highly recommend Hughes Insurance.
24 maj 2026
Svar från Hughes Insurance
Thank you so much for taking the time to share your experience with us. We're delighted to hear that the team member who assisted you handled your query with such care and professionalism, especially with the complexities surrounding your no claims discount.
We truly appreciate you returning customer to Hughes Insurance, and we're committed to providing you with the best possible service every step of the way.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Svar från Hughes Insurance
Thank you for your feedback. We're glad to hear that you found the process very straightforward.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Would not correspond by email when…
Would not correspond by email when requested. Ridiculous quote when adding a young driver.
5 november 2025
Svar från Hughes Insurance
Thank you for sharing your feedback regarding the quote you received when adding a young driver. I apologise for any frustration caused and understand that the quoted amount may seem unreasonable.
At Hughes, we aim to provide clear and competitive quotes. If you would like to discus this further, please reach out to our team.
Kind regards,
Chris @ Hughes Insurance
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.