Sold synthetic diamond as a real diamond. This is literally fraud. Utterly disgusted. Just had the ring checked and they told me it is a synthetic diamond after selling it as a real diamond. Don't pur... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
went into h Samuel's darlington last week and today and bought eeyore ornaments on both occasions. Tom has served me on both visits .Tom was friendly and very helpful .I'm going in again next week to... Se mer
Denise and Tom were perfect from the very start. I was with my 90 year old Mum who walks with a rollator. Tom immediately offered Mum a chair. Mum had a story to tell and both Denise and Tom gave h... Se mer
Served by Denise at H.Samuel , Darlington. Lovely chatty lady. Denise was most helpful when we bought a couple of baby bangles for our twin Granddaughters.
Företaget har svarat
Företagsinformation
Om H.Samuel - Darlington
Skrivet av företaget
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Kontaktuppgifter
20 Northgate, DL1 1NR, Darlington, Darlington, Storbritannien
- 01325362444
2,6
Dålig
45 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent product
Excellent, friendly service. Quality goods, with a Great price.
Defo recommend H. Samuel
23 juni 2021
Good service with delivery on time.
20 juni 2021
Slow click and collect delivery (a…
Slow click and collect delivery (a week) but I was made aware of this before I placed the order so can’t really complain! Lovely product and well wrapped!
19 juni 2021
Great service!
The sales assistant was patient (especially because I was very indecisive), polite and welcoming. The store was busy at the time, but he ensured to let me know he was aware of my presence and would be with me shortly.
17 juni 2021
Excellent,knowledgeable ,and courteous…
Excellent,knowledgeable ,and courteous assistance from all staff. Store and setting clean and airy and sanitizer present
11 juni 2021
Amazing customer service very friendly…
Amazing customer service very friendly Heidi was amazing and helped me find the right piece I was so happy with my purchase
3 juni 2021
Fantastic service
27 maj 2021
Above and beyond
Both Heidi and Fern went above and beyond to help. When my ring was returned and I was informed it was unfixable, they helped me sort a replacement. When Fern could see I was getting upset about the prospect of having to replace my engagement ring with a complete alternate, as mine is not longer manufactured, she kept me calm and distracted and assured me she wouldn't rest until I was happy. After a couple of visits she found the perfect fit and I now love it more than the original. Thank you again ladies, you both did a brilliant job!
26 maj 2021
Very friendly service and helped me in…
Very friendly service and helped me in every way adjusted the strap accordingly. Good all round service, pleasant and very polite
26 maj 2021
A very friendly and helpful assistant…
A very friendly and helpful assistant who didn,t rush me into.making a purchaser
25 maj 2021
Excellent service no pressure to buy…
Excellent service no pressure to buy lots of information to help with deciding which item to buy
25 maj 2021
Quick Delivery
The ring that I wanted was not available in store so was ordered to be delivered to my home. Very quick delivery and goods as expected.
25 maj 2021
Your shop representative was very…
Your shop representative was very helpful and courteous
13 maj 2021
the counter assistant was very helpful…
the counter assistant was very helpful and a credit to H.Samuel and new her job I will call again if I want some thing special
11 maj 2021
Received help in the store to select…
Received help in the store to select and order a ring I wanted as a gift online. Very helpful and friendly. Also safe, clean and social distancing in place.
Delivery arrived very fast within a few days to my house.
11 maj 2021
Customer care was first rate staff were…
Customer care was first rate staff were very helpful
11 maj 2021
Very happy with a product .
11 maj 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.