i went to the store in Nottingham, and the service was amazing. staff are really kind and are happy to have a chat with you (kpop related) while paying/packing your items, they take good care of the i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I went to the KPOP Korner in Nottingham and ordered from the site. I’m not sure the name of the person I spoke to inside, but she was lovely and really helpful with checking stock of the Hyunjin th... Se mer
I ordered a Katseye pc from here! It’s just arrived and it came packaged securely and arrived quickly. It also had a note with who packed it! Thank you Kate for packing and for the song recommendati... Se mer
I've ordered twice now and neither time have they informed me that my order shipped, so I couldn't track them. They were both pre orders, so I wasnt sure when they would ship. I had to ask after one... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
K-pop Korner Nottingham & London At K-pop Korner, we’re proud to be the only K-pop store in the UK with three branches, run by a family of fans and fan staff who live and breathe K-pop. We stock exclusive items, signed albums, and rare collectibles you won’t find anywhere else , straight from Korea. You can find our stores in the heart of Nottingham, at London Euston, and The Sidings, Waterloo, Central London. You can also buy our huge selection of k-pop albums, merchandise, lightsticks and photocards securely on our website www.kpopkorner.com We also host exciting fan events, photocard trading days, and K-pop concerts that bring the community together across the UK.
Kontaktuppgifter
24 Heathcoat Street, Nottingham , NG1 3AA, Nottingham, Storbritannien
- hello@kpopkorner.com
- www.houseofpkl.co.uk
4,7
Utmärkt
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No information given after orders
I've ordered twice now and neither time have they informed me that my order shipped, so I couldn't track them. They were both pre orders, so I wasnt sure when they would ship.
I had to ask after one of my orders as a whole month passed after the scheduled release date to find it had been shipped weeks ago but never arrived. And then I had to email and message multiple times to get the tracking number for the replacement.
Very poor customer service and not giving tracking numbers for parcels seems insane to me
29 december 2025
Omdöme utan inbjudan
Svar från K-pop Korner
Hi Sabine,
Thank you for taking the time to leave your review. We’re genuinely sorry for the frustration this caused and we understand how concerning it is not to receive shipping notifications, especially for pre-orders.
All of our order updates and tracking emails are fully automated and synced directly with Royal Mail. When an order is dispatched, tracking information is automatically generated and sent to the email address used at checkout. On our side, we can see confirmed dispatch and tracking logs showing these emails were successfully sent.
If emails are not being received, this is usually due to email provider settings (such as spam filters, blocked domains, or inbox rules), rather than the emails not being sent. That said, we absolutely want to investigate this properly and prevent it from happening again.
Please email us at hello@kpopkorner.com, and our support and tech team will be happy to review your order, resend tracking details, and look into any potential system or delivery issues so we can improve this moving forward.
Thank you again for your orders and your feedback, it genuinely helps us refine our systems and customer experience.
Kind regards,
K-pop Korner Team
Great selection of K Pop products
Great selection of K Pop products, fast delivery with the personal touch. Highly recommend.
28 november 2025
Svar från K-pop Korner
Hi Louise,
Thank you so much for taking the time to leave such a lovely review.
We’re really glad you enjoyed the selection and that your order arrived quickly, the personal touch is something we genuinely care about, so it means a lot to hear that it came through.
We truly appreciate your support and recommendation, and we hope to ship to you again soon!
Best wishes,
K-pop Korner Team
BTS light-stick, finally I have one!!…
Its so amazing to have a local Kpop shop, and you can purchase online too the shipping costs aren't unreasonable. Its not easy to purchase Kpop items in the UK, so 감사합니다
Item arrived quickly & is just as described.
5 december 2025
Omdöme utan inbjudan
Svar från K-pop Korner
Hi Caroline,
We’re so glad you’re happy with your BTS lightstick! We really hope you managed to get tickets to see BTS and enjoy using it at a concert someday 💜
It truly means a lot to us when our products are appreciated and go to a good home, especially items like official BTS lightsticks, which can be hard to come by.
Thank you so much for supporting us and for taking the time to leave such a lovely review.
Best wishes,
Natasha and the
K-pop Korner Team
Always super happy with purchases from…
Always super happy with purchases from either online or in shop.Online orders are always quick to be dispatched and packed with care.
28 november 2025
Svar från K-pop Korner
Hi Sara,
Thank you so much for your continued support, it means the world to us. We’re so happy to hear that you’ve always had positive experiences both online and in store, and that your orders arrive quickly and packed with care.
Having loyal customers like you is what keeps us going and allows us to continue doing what we love most: supporting the K-pop community and running events that bring fans together. That’s really what we’re all about.
Thank you again for being part of our journey!
Natasha and the
K-pop Korner Team
Order multiple times from this company…
I originally left a positive review, but that completely changed on Christmas Day. My daughter opened both of her gifts only to find that the photo cards had been removed. At no point did the listing say the photo cards were taken out, and nothing stated that the boxes had been opened beforehand.
When I contacted the company, their response was that the description “didn’t say it included them”. That’s a complete cop‑out. Every other retailer clearly states when photo cards are not included, and in the past when I’ve ordered different versions of the same item, the photo cards were always there.
This feels misleading and an easy way to get sales by showing a product that isn’t what you actually receive. Really disappointing experience and not something I’d expect from a company I previously trusted.
29 november 2025
Omdöme utan inbjudan
Fast and efficient.
3 november 2025
Svar från K-pop Korner
Hi Jennifer,
Thank you so much for your review, we’re really glad you had a fast and efficient experience with us!
Best wishes,
K-pop Korner Team
i’ve never ordered from this company…
i’ve never ordered from this company before but lovely customer service and well wrapped, i’ll be ordering of them again
2 september 2025
Favroute store!
Favroute kpop store I've been with them since they were a little shop called ppl everyone is so nice and they make sure there packages are always packed safely! I've never has a bad experience
30 augusti 2025
Great shop
Great shop, lots of choices, and even stop Hello82 Pop-up exclusives! Not had an issue. Pack really well and send pretty quickly :)
28 februari 2025
First time ordering and i am super…
First time ordering and i am super happy. My order arrived really fast and very quick responses with any concerns i had. I would definitely order from here again
27 augusti 2025
Sender didn't not pay full postage...
Ordered just under a week before the concert. Would have arrived in time but the sender didn't pay the full postage fee. I had to spend extra money just to receive my package.
19 augusti 2025
Went to the shop amazing experience the…
Went to the shop amazing experience the lady was so kind let me pick the music and gave me a free pc. I purchased an album but got it posted back home came amazingly packaged and arrived fast.
26 juli 2025
Happy customers
Daughter very happy with our purchase (her present), exactly what she hoped for and no problems at all. Price reasonable too!
2 juli 2025
Great customer service and communication!
I ordered two NCT lightsticks about a week before SMTown in London they came very fast and were in perfect condition. I was kind of scared they wouldn’t come before the concert so I emailed customer support who were very very helpful and got back to me very quickly. They kept in touch with me so I knew what was going on with my order at all times which left me feeling assured. I would definitely order from here again!
24 juni 2025
very slow and unresponsive
waited nearly 3 weeks for my item to be shipped, had to email them asking when it would be shipped for them to even do it, with no response apologising for any delays either.
18 juni 2025
Omdöme utan inbjudan
Responsive staff, fast shipping, packed beautifully
I sent a message on their website after working hours with a question about an item, and still got an immediate response. my purchase was made that evening and shipped out the very next morning. Packed professionally, and came with a sweet little note from one of the employees. Great experience, will definitely be shopping here again!!
12 juni 2025
Omdöme utan inbjudan
Very fast delivery and good customer service!
I ordered Enhypen lightstick, it arrived within a couple of weeks, the staff were very friendly and replied to my messages quickly, I will definitely use this store again!
30 april 2025
kpop
its the best place to go for your kpop stuff the staff are amazing friendly and so helpful
29 mars 2025
delivery was on time and the small card…
delivery was on time and the small card inside really made me smile with the song suggestions and who it was packaged by - thanks to Kate, I'll be sure to give those songs a listen too.
25 februari 2025
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