Just placed an order for branded workwear for our team and the process so far has been excellent. The Visual Proof tool let us see exactly how our logo would look on the garments before paying, which... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After impulsively leaving a review at 12am about being ghosted by Hotline.co.uk, soon after I discovered that they far from ghosted me and in fact offered me a small discount in their response. Apol... Se mer
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The products, on line, lok good. The ordering proces was easy, the communication has been excellent. However, the most impressive bit of all of it was the responsiveness of your design and redesign pr... Se mer
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There was a quality issue with our first order, which we needed in time for an event. We were tight on time to get the problem rectified, but Isadora from customer services was very attentive and help... Se mer
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Företagsinformation
Skrivet av företaget
At hotline.co.uk, we make it easy for businesses to order branded promotional products and custom merchandise online. From printed pens and tote bags to branded clothing, drinkware and event giveaways, everything we offer is designed to be simple to buy and easy to reorder. We do things a little differently to traditional promotional merchandise suppliers. Instead of long email chains, quotes and uncertainty, you can see your logo on a product before you buy with our free 20 minute Visual Proof™. This gives you a clear, accurate preview so you know exactly what your branded merchandise will look like before placing an order and paying. Our website is built for straightforward online ordering, with clear pricing, fast turnaround times and no hidden steps. You can request a visual, make changes quickly with our team of expert in-house designers and place your order in just a few clicks. Once ordered, everything is tracked in your account, making repeat orders simple and efficient. Behind the scenes, every design is checked by our experienced studio team to ensure your logo looks its best on the chosen product. Our UK based customer support team is always on hand if you need help at any stage. We work with businesses of all sizes across the UK, helping them create high quality promotional products for events, marketing campaigns, staff onboarding and everyday brand awareness. Whether you are ordering branded pens, printed tote bags or custom clothing, our focus is on making the whole process smooth, fast and reliable from start to finish.
Why choose hotline.co.uk?
Skrivet av företaget
- See it before you buy
- With our free 20 minute Visual Proof™, you can see your logo on the product before you place an order. No guesswork, no long email chains. Just a clear, accurate preview so you know exactly what your branded merchandise will look like.
- Effortless online ordering
- Our website is built to make ordering promotional products straightforward. Clear pricing, fast turnaround times and everything managed in your online account. You can request a visual, make changes and place your order in just a few clicks.
- Quality you can rely on
- From first proof to final delivery, everything is handled with care. Our in house team ensures your design looks right and your branded products arrive exactly as expected, on time and ready to use.
Our Be Sure Guarantee
Order with confidence
Every order is backed by our 'Be Sure Guarantee'.
Your branded merchandise will arrive exactly as approved in your Visual Proof™. If it doesn’t, we’ll replace or refund your order.
We’ll also deliver on or before your agreed deadline, so your products arrive when you need them.
With our Price Match Promise, you can be confident you’re getting great value without compromising on quality. If you find the same product cheaper elsewhere before you order, we’ll match the price.
Kontaktuppgifter
Copper Beech House, Ringwood Road, Bransgore, BH23 8AD, Christchurch, Storbritannien
- team@hotline.co.uk
- www.hotline.co.uk
4,8
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
my favourite place to order from
Ordered from them for a few years now and really love the way they do mock ups so quickly and good to deal with - excellent competitive prices
21 juni 2026
Svar från hotline.co.uk
Hi,
Thank you so much for your fantastic review and for choosing to order with us over the years. It really means a lot to hear that we've become your favourite place to order from.
We're so pleased that our fast artwork mock-ups, competitive pricing and friendly service have made such a positive impression. We always aim to make the ordering process as straightforward as possible, so it's great to know that's been your experience.
Thanks again for your continued support. We look forward to helping with your next order!
Kind regards
Lucy
Customer Support
Svar från hotline.co.uk
Hi,
Thank you for your fantastic 5-star review!
It's great to hear you were happy with the service, the quick turnaround, and the quality of your Premium Drawstring Bags. We really appreciate you taking the time to share your experience, and we hope to work with you again on your next promotional merchandise order.
Kind regards,
John Morrey
Customer Support
Would HIGHLY recommend for corporate events
From ordering to design and receiving the items was simply flawless - no issues. The products arrived and the quality was surprising - excellent, would highly recommend and will be ordering again in the future.
18 juni 2026
Svar från hotline.co.uk
Hi Louise,
Thank you for your fantastic review! It's great to hear that everything from ordering and design through to delivery went so smoothly. We're especially pleased that the quality exceeded your expectations and that the products were a success for your corporate event.
We really appreciate your recommendation and look forward to helping with your next order. Thanks again for choosing Hotline!
Kind regards,
Lucy Hayman
Customer Support
Great customer service and quick on…
Great customer service and quick on delivery. Product exactly as the proof.
18 juni 2026
Svar från hotline.co.uk
Hi Maria,
Thank you for taking the time to leave us a 5 star review! It's fantastic to hear that you were happy with our customer service and the quick delivery. We're so pleased the finished product matched the proof exactly, as we know how important it is to get the final result just right.
We really appreciate your feedback and hope we can help with your next branded merchandise order.
Kind regards,
Lucy Hayman
Customer Support
Great cap's
16 juni 2026
Svar från hotline.co.uk
Hi,
Thank you for taking the time to leave us a 5-star review! We're so pleased to hear you're happy with your Budget Promo Baseball Caps. We hope they make a great impression for your brand.
Thanks again for choosing Hotline, and we look forward to helping with your next order.
Kind regards,
Lucy Hayman
Customer Support
Quick, reliable delivery on bespoke items
What seemed impossible was possible with Hotline. I managed to get 60 embroidered baseball caps delivered in a week and just in time for my event.
17 juni 2026
Svar från hotline.co.uk
Hi,
Thanks so much for your review, Lisa! We're really pleased we could help make what seemed impossible possible. We know how important it is to have everything ready for an event, so we're glad we could get your 60 embroidered baseball caps delivered in time. We hope they were a big hit, and we'd love to help with any future events or branded merchandise you need.
Kind regards,
Lucy Hayman
Customer Support
The bookmarks are exactly as the visual
The bookmarks are exactly as was shown on the visual that we agreed on. We absolutely love all of the different colours that these have been produced in.
16 juni 2026
Svar från hotline.co.uk
Hi Tracy,
Thank you for your wonderful 5-star review! It's fantastic to hear that your Showstopper Bookmarks arrived exactly as shown on the approved visual and that you're so happy with the finished result. The assorted colours really do make them stand out, so we're delighted they were just what you were hoping for.
We really appreciate you taking the time to share your feedback and hope to work with you again on another project in the future.
Kind regards,
John Morrey
Customer Support
Everything good
Competitive prices, straightforward ordering service, and prompt delivery.
13 juni 2026
Svar från hotline.co.uk
Hi Steve,
Thank you for your 5-star review. It's great to hear that everything went smoothly, from finding competitive prices to placing your order and receiving your Enterprise Metal Pens so quickly.
We really appreciate you choosing Hotline and taking the time to share your experience. We hope the pens are a real hit, and we'd be happy to help with anything you need in the future.
Kind regards,
Lucy Hayman
Customer Support
Svar från hotline.co.uk
Hi John,
Thank you for coming back to us for another order. It's great to know that the speed of our service and the support from our team made such a positive impression. We really value your continued custom and hope to be part of many more successful projects in the future.
Kind regards,
Lucy Hayman
Customer Support
quick service and great quality of the…
quick service and great quality of the bespoke products we ordered
11 juni 2026
Svar från hotline.co.uk
Hi,
Thanks for taking the time to leave us a 5-star review, Dan!
It's great to hear you were happy with both the speed of our service and the quality of your bespoke products. We really appreciate your feedback and are pleased we could deliver exactly what you were looking for. Thanks again for choosing Hotline!
Kind regards,
John Morrey
Customer Support
Svar från hotline.co.uk
Hi Steve,
Thank you for taking the time to leave us a 5-star review. It's great to hear you found the ordering process so simple and the website easy to use. We're also pleased our team was there to help whenever you needed it.
We really appreciate your feedback and look forward to helping you with your next order.
Kind regards,
Lucy Hayman
Customer Support
The ordering experience was very good
The ordering experience was very good, it was great to see my design on the item before hand it really helped make a decision .
30 juni 2026
Svar från hotline.co.uk
Hi,
Thank you for your fantastic review! It's great to know the ordering process worked well for you. Being able to preview your design on the product can make all the difference, so it's brilliant to hear it helped you choose with confidence.
We appreciate you choosing Hotline and hope your finished items are exactly what you were looking for. Thanks again for your support!
Kind regards,
John Morrey
Customer Support
Pen Order
The website was easy to follow and I sorted out how to find the things I wanted in the end.
30 juni 2026
Svar från hotline.co.uk
Hi Jane,
Thank you for taking the time to leave us a 4-star review.
It's great to hear you found the website easy to use and were able to track down what you were looking for. We know having plenty of choice is important, so we've worked hard to make finding the right promotional products as straightforward as possible. We hope your Contour Pens are a great success, and we'd love to help again whenever you need more branded merchandise.
Kind regards,
Lucy Hayman
Customer Support
your web site is easy to navigate
your web site is easy to navigate, the sample artwork supplied was wrappid.
placing the order was straight ford and all your responses have been very fast and positive.
Great service
30 juni 2026
Svar från hotline.co.uk
Hi Keith,
Thank you for taking the time to leave us a 5-star review!
It's great to hear that you found our website easy to navigate and that the artwork proof, ordering process, and communication all made for a smooth experience. We're also pleased we could help with your Rapid Seed Packets and provide quick responses throughout. Thanks again for your order, and we hope to work with you again in the future.
Kind regards,
Lucy Hayman
Customer Support
Quick visuals and prompt replies
Quick visuals and prompt replies or edits needed from staff. Fab service!
25 juni 2026
Svar från hotline.co.uk
Hi Katrina,
Thank you for your review! We're so pleased to hear you had a great experience with our team. It's great to know the visuals, quick replies, and speedy artwork edits helped make the process smooth and straightforward.
We really appreciate you taking the time to share your feedback and hope to work with you again on your next promotional merchandise order.
Kind regards,
Lucy Hayman
Customer Support
Svar från hotline.co.uk
Hi Simon,
Thank you for the 5-star review!
It's great to hear you found our communication helpful and the website easy to use. We aim to make ordering branded cotton tote bags as straightforward as possible, so it's fantastic to know that was your experience. We really appreciate your support and hope to work with you again on your next order.
Kind regards,
Lucy Hayman
Customer Support
Svar från hotline.co.uk
Hi,
Thank you for your 5-star review! We're so pleased to hear you found the ordering process stress-free and straightforward – especially for your Supavalue Stress Balls! Making it easy from artwork through to delivery is exactly what we aim for. Thanks again for choosing Hotline, and we appreciate you taking the time to share your experience.
Kind Regards,
Lucy Hayman
Customer Support
Product turned out really well
Product turned out really well, was able to track progress and impressed with the quality
29 maj 2026
Svar från hotline.co.uk
Hi Jackie,
Thanks for your review. It's fantastic to hear the Mood Soft Feel Ballpens turned out so well and that the finished quality impressed you. We're also glad the progress tracking kept you informed throughout your order. Thanks again for choosing Hotline. We hope to see you back when you're ready for your next promotional product.
Kind regards,
John Morrey
Customer Support
Svar från hotline.co.uk
Hi,
Thanks for taking the time to leave us a review! We're so glad to hear you love the mugs. It's always great to know our products have hit the mark, and we really appreciate your feedback. We hope to help with your next order whenever you're ready. Thanks again!
Kind regards,
Lucy Hayman
Customer Support
Easy to deal with and good product
Just received our keyrings, thank you. Really pleased with them. The company logo was easy to set up with you and delivery took 3 weeks.
Will order again, thank you
4 juni 2026
Svar från hotline.co.uk
Hi,
Thanks for the great review, and for choosing Hotline for your first order.
It's brilliant to hear the keyrings turned out just as you hoped and that getting your logo set up was a straightforward process. We know receiving the finished products is the best part, so we're glad they were worth the wait.
We appreciate you saying you'll be back to order again, and we'll be here whenever you need your next batch of branded merchandise. Thanks again from everyone at Hotline!
Kind regards,
Lucy Hayman
Customer Support
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