HORZEHOODS®️ Omdömen 

187
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A fantastic company to buy from. Customer service is incredible, very quick response time to emails within 24 hours and often immediately! Wonderful design and quality of products, have bought a num... Se mer

Betygsatt 5 av 5 stjärnor

From the USA … I buy from HH because their products are so well made, functional AND fashionable! I love their air leggings. If there is on complaint, it would be - too much stick! But then when my... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely adore Horzehoods, everything I've purchased is absolutely spot on. From their amazing leggings (I've got so many! They're the only leggings I wear now), base layers, the 'Horses make me hap... Se mer

Betygsatt 5 av 5 stjärnor

I have been purchasing my riding clothes from Horzehoods since 2023 and I honestly have never had riding clothes as good as these! There’s so much thought goes into the technicality of the materi... Se mer

Företagsinformation

  1. Butik med ridutrustning

Skrivet av företaget

HORZEHOODS©™ is an award winning brand and home to the renowned HH Unique Equestrian. The goal is always innovation, practicality and quality textiles.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

187 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(187)

42 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

You wont be disappointed!

You wont be disappointed!
I have purchased breggings, beautiful show shirt, a hoodie as a gift( friend highly delighted) the quality, the fit just fabulous. I would highly recommend. They wash well and dry in no time. I shall be back for more of their products.

29 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Stylish and comfortable

I’m a regular Horzehoods customer as I find their products very stylish and comfortable to wear. I’m building quite a collection of their clothing now as nothing wears out 🤣. My latest purchases were the lightweight white competition contraflex leggings that I teamed with sleeveless classic neck Tudor competition shirt black/white contrast. They were perfect for competing in the hot weather last weekend

27 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very helpful, great quality

Very helpful, and really good quality products - I bought a pair of winter riding tights in the sale, and have since built up quite a collection of items, and never been disappointed :)

1 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I live in horzehoods leggings and tops!

I live in horzehoods leggings and tops. They are so hardwearing and wash brilliantly. The competition leggings are very flattering and comfy.
The saddle pads are the only ones I have found that work on my pony, being a native we can have problems with the saddle slipping. They are the only ones that stay put and don't make him come out in a rash from the non slip bit. Love everything I've had so far.

1 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely love the products and…

Absolutely love the products and service HH give.
I have a wardrobe full of every day horse gear as well as competition gear. They all wash and wear so well I keep on coming back for more.
Competitively priced and comparing to other leading names on the market they go beyond with the quality.
Will be buying more completion gear soon

1 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Blow Your Socks Off Service

If i say quality too many times, i am not going to apologise
Can you believe we have this amazing equestrian clothing business for rider and of course horse in the North yeah 👍Stockport of all places 😱
I recently purchased a pair of Performance Club Navy High waist Breggings in the navy with both white and red trim.

A Maze Ing

They fit soo well, soo comfy, beautiful quality, the material is soooooo soft but obviously durable.

LuLu (my horse) and I do Endurance riding and I wore my breggings the last time I was out. Even in the heat they were soo comfy, love riding in them.

HH has amazing customer service, which unfortunately, is not a thing you can actually say very much these days about a business.

HH keep doing what you do please?

HORZEHOODS® Performance Club Navy High Waist Breggings

8 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great products and service

Great products and service, quick delivery and lovely customer service like free gifts and polos for the horses. The biggest down side is the products are so great quality and designs are well thought out you become addicted to buying more and more!!

25 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Horzehoods an excellent brand

Horzehoods are the only brand of jodpurs I purchase now. The fits perfect and the quality is second to none. Horzehoods are also open to ideas and actually manufactured the jodpur style I put forwards.
I've also purchased sleeveless base layer tops which are also a lovely fit and style. The staff in the store are very friendly and helpful. Overall a brand I would definitely recommend.

1 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic equestrian wear designed by…

Fantastic equestrian wear designed by people who ride horses so they actually know what we're looking for !
The air vent leggings are my favourite! I live in them from April onwards.
I have a pair that are over 12 months old, still going strong, as well as two other pairs.
Recently purchased the navy seat comp ones as they are so comfy to ride in and every other pair of comp tights or breeches I owned were just too hard and restrictive on the leg and waist area.
I've also just bought the black team breggings. Slightly more of a compression fit on these, worn once, however it's been too warm for me to wear these as the mo....they will be my go to when it gets cooler. These look amazing and are very comfy too !
Customer service is outstanding too ! Never too much trouble to help (I had store credit and a discount code but the website wouldn't apply both) Holly sorted it all out for me and was super fast at responding.

I have quite a few purchases from HH, everything I've bought has been excellent quality and well made, as well as good value. I wouldn't hesitate to recommend HH for rider and horse wear.

1 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Comfortable, cool and a flattering fit

After being fed up with uncomfortable, hot and itchy breeches, or leggings that are not very flattering when you are a certain age, I’m now converted to these after ordering my first pair of Air 2’s. Just the most comfortable, well fitting and cool leggings I’ve ever worn. I can wear these with confidence that they cover a multitude of lumps and bumps, they stay up and have the flexibility in the waist to be comfortable for all day wear. The grip is really quite grippy so I’ve also ordered a pair in ‘no grip’ to see which I prefer. Aiming to get a pair for each day of the week.

1 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bought my first products from this…

Bought my first products from this company lately and can honestly say the quality is brilliant, the service was extremely fast and it was a really nice touch to receive a Thankyou for purchasing card in the package aswell. Already looking at my next purchases

27 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Simply the best

Simply the best. Amazing fast delivery, the quality of all the products is second to none. Highly recommend everything they sell !

1 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Competition Riding Tights

I have 3 pairs of the riding tights. I get asked at competitions where the white with black seat ones are from as they are not see through at all! They are very comfortable and wash really well! Would definitely recommend!

25 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered a baseball cap

Ordered a baseball cap - absolutely awful quality. Basically a child’s sized cap with adult sized fixings and poor quality. Sent back for refund and had to pay additional postage for the privilege of doing this. Then received an email that they will only give me a credit note rather then a refund. WOULD DEFINITELY NOT RECOMMEND THIS COMPANY- dishonest.

22 maj 2026
Omdöme utan inbjudan
Logotyp för HORZEHOODS®️

Svar från HORZEHOODS®️

Hi Claire,

Thanks for your review. I have investigated this with my team, as it seemed unusual to have an unhappy customer regarding quality and for it not to have been resolved through customer service. I am confident after looking in to this that this review is a little unfair.

Having looked into the matter, I can see you purchased a cap from our outlet section which had been reduced from £25 to £9.50. This particular item had been placed into the outlet because the internal finishing (not visible externally) was not to our usual standards when it arrived at our HQ. For transparency, this was reflected in the heavily reduced outlet price too.

I can also see the item was returned through our automated returns portal, which automatically issues store credit refunds for outlet purchases in line with the outlet policy. Following receipt of the return, an auto email confirmation was sent advising that £9.50 store credit had been applied to your account.

Your review on Friday evening was actually the first indication we had that you were unhappy with the product or process, so unfortunately this did not give our customer service team an opportunity to look into the matter before the review was posted. Your email to customer service was received at 22:55 on Friday evening over the Bank Holiday weekend inline with leaving reviews, meaning it would naturally only be picked up when the team returned on Tuesday morning (today).

Had we been given the opportunity to respond beforehand, I am confident we could have resolved this satisfactorily for you immediately. While we believe the outlet reduction and process were transparent, we certainly never want a customer to feel unhappy with their experience. A look over our 14 years trading on all portals public will show this.

As a gesture of goodwill, we will therefore refund both the £9.50 cap cost and the £2.99 return fee back to you. I can also see a second google review was left the same evening too, which we will respond to accordingly for you.

In future, with any brand or business, just to ensure you receive the best possible service, I would always recommend giving the company an opportunity to respond to your manual email query or concerns before leaving a review. Although i cannot see any mistakes of non transparency on our end on this occasion nor feel it matches the description, it is always nice to have the opportunity to turn a customers personal experience around.

Your review and email were both submitted on Friday night at roughly the same time, so it was actually the review that first alerted us that there was an issue. Had we been aware sooner via a manual email to our CS team, we would absolutely have looked into this immediately for you.

I only mention this as a polite note, as most good businesses genuinely do want the opportunity to resolve concerns before a customer feels disappointed enough to leave negative feedback.

I have asked returns to issue you a refund of your £9.50 cancel store credits and a £2.99 returns label refund.

Have a lovely day.

Kind regards,
Stacey
HORZEHOODS

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