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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Garnaffär
  2. Konsthantverk
  3. Tygaffär
  4. Hobbybutik
  5. Handarbetsaffär
  6. Ullbutik

Skrivet av företaget

No waste – 100% recycled textile! We recycle and create since 2008. The story of Hoooked is not only about fun colourful yarns, but also about tackling the waste of the fashion industry by using it for new yarns. Hoooked's philosophy is to reuse these surplus fashion textiles in a stylish way and contribute to sustainable employment in Europe, rather than outsourcing or offshoring production elsewhere. The idea for Hoooked originated in 2008 when we saw first-hand the amount of fabric waste European fashion textile factories produced. We don't believe in waste, so we made it our mission to take these discarded textiles and give them a new life. The idea was simple: take these surplus materials and put them into crafty use. That's how Hoooked was born! Hoooked was the first company to introduce Zpagetti, our iconic T-shirt yarn. We recycle this 'yarn' in our own Hoooked recycling centre in Portugal, where the ‘textile waste’ is selected by hand and sorted in small runs by colour shade and composition. Then we wind the selected materials into your unique bobbins. Hoooked Zpagetti is truly unique, as we add new colours every day!After launching Zpagetti; the original T-shirt yarn made of remnants of textile production, we ventured out and added RibbonXL, Eco Barbante, Spesso, Wavy Blends and Soft Cotton DK to our recycled textile yarns. These yarns have different yarn weights and textures and offer inspiration for everyone. These recycled cotton yarns are mechanically pulverized leftovers, mixed to make new colours, spun and then twisted or knitted. We do not additionally dye and the whole recycling process is dye- and water-free. RibbonXL, Spesso, Eco Barbante, Wavy Blends and Soft Cotton DK are all fully recycled from textile remnants. As these yarns are recycled in larger batches, you have a better chance of re-ordering the same colour run. Hoooked is inspired by recycling, but we also like to explore other sustainable materials. Jute, Eucalyps and Somen are our plant-based yarns. Jute was the first Hoooked yarn that did not have its origin in recycling, but in natural production of raw fibers. This fair trade fibre is harvested in the Amazons and is processed by a BCS-certified, sustainably operating family business in Brazil. Somen and Eucalyps are plant-based DK yarns. Somen is a strong and cool cotton-linen mix, whereas Eucalyps is silky soft and made from leftover fibres from the harvesting of eucalyptus tree for European paper production. For anyone looking to start a new hobby, we have crochet, knitting and macramé kits for all levels. Together with makers from different countries we design inspiring DIY projects for you to engage in sustainable crafting with our recycled and plant-based yarns!


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

5 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Horrible customer service.

30 januari 2026
Omdöme utan inbjudan
Logotyp för Hoooked

Svar från Hoooked

Dear Abigail Boyle,

Thank you for your feedback—we truly appreciate you taking the time to share it.
I’m very sorry to hear about your poor experience with our customer service, as that’s not the standard we aim for at Hoooked.
Could you please share more details via email to sales@hoooked.pt?
We’d love the chance to understand what happened and make it right for you.
Warm regards,
Anna from Hoooked

Betygsatt 1 av 5 stjärnor

Nicht vertrauenswürdig

Sehr zeitaufwendiger Bestellvorgang, sehr schlechter und unfreundlicher Kundenservice, ich bin auf zusätzlichen Kosten sitzen geblieben, damit ich die Ware überhaupt bekomme. Kann ich absolut nicht weiterempfehlen.

16 december 2025
Omdöme utan inbjudan
Logotyp för Hoooked

Svar från Hoooked

Sehr geehrte/r L Tachaidse ,

es tut uns sehr leid, dass Ihr Bestellprozess und unser Service so enttäuschend waren – besonders die Lieferprobleme.
Vielen Dank für Ihr Feedback – wir nehmen es ernst, um uns zu verbessern.
Mit freundlichen Grüßen,
Anna von Hoooked

Betygsatt 2 av 5 stjärnor

Not good for beginners; "kits" are just balls of yarn and (bad) instructions

Pretty poor experience. I don't know if things have since improved, but a couple of years ago I was given a hoooked kit to make your own pouffe and I've finally got to the end of the project so can report. Overall, I definitely wouldn't bother with the kits again. The only plus side I can think of is that the stretchiness of the yarn is probably quite helpful for beginners. Lots of issues: Problem 1. The kit was just yarn and instructions; it didn't actually include the cushion for the pouffe so we had to buy that separately.
Problem 2. The instructions (and the linked videos) are pretty useless if you're new to knitting. I had to find other videos on YouTube to work out what I should be doing. And the instructions included coded terms like 'turn' which they don't explain isn't just turning in the usual sense of the word. I did a lot of rows and had to Google why there were holes in it to realise they expected me to do a wraparound stitch when turning the knitting at the end of each row. Not mentioned anywhere in the instructions.
Problem 3. We specifically bought the cushion hoooked recommended as the "kit" didn't come with one, and it doesn't fit the knitting you end up with!! (and I now realise, it also doesn't match the shape of the picture on the box). Cannot tell you how frustrating it is to spend a looooooong time knitting something only to find it doesn't match what you're supposed to be covering.
Problem 4. The colour wasn't as expected. The grey is basically black. (You could argue this was my partner's fault as it was visible through the box when buying)
Problem 5. The yarn has quite a lot of knots in it and some sections where it looks like it might break so you end up with quite a lot more knots that just the few to join the different rolls of yarn.

24 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Hoookedyarn.com sent moldy hooks

Hoookedyarn.com sent me moldy wooden crochet hooks and when complaining that with authentic photos they don't feel any responsibility for it, and they are unwilling to send same hooks with good condition. They advertise "great customer care" but haven't got it. Furthermore, their recycled yarns are really dusty whilst rewinding them, which disappointed me too.

7 januari 2025
Omdöme utan inbjudan

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