Hometyre Omdömen 

309
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

From start to finish very easy to use website, find what I needed, had a call to confirm all okay, day and date. On the day was later than expected, but called beforehand to advise and arrived when he... Se mer

Betygsatt 5 av 5 stjärnor

4 new tyres fitted 6hrs after booking with no hassle, Great communication and a lot cheaper then the competition. The fitter was very friendly and did a great job. Would highly recommend.

Betygsatt 5 av 5 stjärnor

A wonderful company! We arrived at Laneside Caravan Park in Hope in the Peak District and found that one of our tyres was punctured. Fortunately, the campsite reception had some Hometyre brochures so... Se mer

Betygsatt 5 av 5 stjärnor

Contact centre were polite, knowledgeable and did not try to upsell. Price quoted for a replacement tyre was also better (sometimes a lot better) than rivals, though not needed... Tony (fitter i... Se mer

Företaget har svarat

Företagsinformation

  1. Däckverkstad

Informationen kommer från olika externa källor

Hometyre supplies & fits new tyres at your home or work at NO extra cost at a time and place to suit you. Hometyre can carry out: * Tyre fitting at your home or work, for cars, vans, 4x4's, caravans, motorhomes, trailers, etc. * Puncture repairs * Wheel balancing. * Tyre pressure sensor valve repair, service or replacement. * Locking wheel nut removals. * Tyron band fitting


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

309 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,9

Alla omdömen

(309)

34 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent service

This was my first time using Hometyre and I was very impressed by their service.

I made my booking by phone and the support team were helpful and reassuring. When it came to fitting the tyres, the fitter, Tony, was friendly, polite, very knowledgeable and did an excellent job.

The service was efficient and professional and I will definitely use Hometyre again in the future.

7 mars 2021
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Thank you for the feedback Mr MacDonald! We've passed this on to Tony in Edinburgh. : )

Betygsatt 5 av 5 stjärnor

Best place to get tyres changed quick…

Best place to get tyres changed quick and easy

Recommend to everyone!

5 mars 2021
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Thank you! We pride ourselves on our service and we're really glad you 're happy to recommend us.

Betygsatt 5 av 5 stjärnor

Perfect

Browsed online, found the service, called and booked and had the tyre changed all in 3 hours. Amazing and efficient! Thank you

4 februari 2021
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Thank you!!!! : )

Betygsatt 5 av 5 stjärnor

Hometyre Sheffield were recommended to…

Hometyre Sheffield were recommended to me by my son who was delighted with their service. I have to agree from the initial phone call to completion of the job I want to complement Sam on his professional service, punctuality and obvious commitment to his role, all at a very competitive price and the convenience of coming out to my home address. This company deserve recommendation and I will certainly contact them in future. Many thanks Len Marvin

21 januari 2021
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Thank you for your amazing comments Mr Marvin. Sam will also be really appreciative of you taking the time to write this.

Betygsatt 5 av 5 stjärnor

Excellent

Have used Hometyre in Bristol a few times now, the local technician Sergio is amazing, really polite and knowledgeable. It really is a great service, speedy efficient and well priced considering the amount of effort it saves. Great stuff!

5 januari 2021
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Thank you Matthew! We've forwarded this on to Sergio too! : )

Betygsatt 5 av 5 stjärnor

HIGHLY RECOMMENDED

I have used hometyre before and this time was just as perfect. A pleasure from phone call to mark to job completion by Tony. I broke locking wheel nut key on changing puncture on Xmas eve. Phoned hometyre Edinburgh 29th dec. Tony arrived 9.00am 31st dec as arranged and removed all four locking nuts and fitted my new tyre as requested all at a very reasonable cost checking all pressures and wheels properly torqued. I was informed off total price inclusive of vat etc from mark. Tony is polite very knowledgable and takes pride in his work. A true professional.

31 december 2020
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Thank you for the amazing recommendation Sandra. Passed on to Tony too.

Betygsatt 5 av 5 stjärnor

i got my TPMs valve done from this…

i got my TPMs valve done from this company, very reliable and onetime job done in minutes, fantastic fitter i recommend to all

29 december 2020
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Thank you Mr. M. We really appreciate you taking the time to leave us your review. : )

Betygsatt 5 av 5 stjärnor

Great Service & Quality

Have used Hometyre Edinburgh for a number of years now; service from Tony is second to none. Always takes the time to explain things, very wiling to go the extra mile for you and the ease of the whole service is great! Will continue to use Hometyre for many years!

11 december 2020
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Thank you! : ) Review passed on to Tony too.

Betygsatt 5 av 5 stjärnor

Would recommend to anyone

Managed to get a giant nail stuck in my tyre on the way to work that had completely blown my tyre.
Did a quick google search and came across these guys.
Great prices, got booked in the same day at my workplace and had my tyre fixed by Chris in no time.
All in all, great experience with this company and would recommend to anyone.

1 december 2020
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Thank you Charlotte. We're thrilled you love what we do and hope we can look after you again in the future. : )

Betygsatt 5 av 5 stjärnor

Efficient service

Engaged Hometyre for a puncture repair. Good comms from the start and tyre fixed next day in good time. Very efficient and friendly service.

11 november 2020
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Thanks for the great review Dave! : )

Betygsatt 5 av 5 stjärnor

First Class Service

I have never used a company that fits tyres at your home address before, so, after kerbing both nearside wheels in darkness and foul weather in Liverpool, splitting the tyres, I needed a full lift recovery to my home in the Wirral. My panic was "What do I do now. How are we going to get my Honda Accord Tourer to a tyre garage, I'll need another full lift....etc.,"

The next morning, my husband Paul, had a look on the internet and found Hometyre. How lucky he did!

We decided to give them a try and get four new tyres anyway. Paul placed our online order and requested an appointment for the following morning.

A young lady rang us a short time later to confirm and told us our fitter was named "Steve" who covered the Wirral area.

Sure enough, Steve rang us telling us he was ten minutes away and what a nice guy he was. Very friendly and a pleasure to deal with. He also did a great job!

I would have no hesitation in recommending Hometyre. Why travel to a tyre retailer and sit bored in their waiting room, when Hometyre come to your home.

We certainly made a discovery and could not be happier with the service.

First class, very professional and efficient. Well done!

Pauline

8 november 2020
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Thank you so much for taking the time to write about your experience with us Pauline. We've passed your thoughts on to Steve too! We're so pleased you'll look to us again in the future. Thank you. : )

Betygsatt 1 av 5 stjärnor

AVOID this company at all costs - will never admit mistake with Tyre Report. Very rude and arrogant staff. No Integrity. Does Del Boy run this company?

Avoid this company at all costs. I encountered tyre damage earlier this year from a Pothole. they repaired the wheel but then messed with swapping tyres. They declared inaccurately on the tyre report that all tyres were good tyres and all of the correct Tyre Sizes. I have now just had an MOT fail for an incorrect tyre size, despite them confirming all the same size. This should have been picked up when they did the tyre report inspection, regardless of if they fitted them or not. Where is the attention to detail? I have a one year old baby and this is a compromise of safety. I am referring this on. They are now refusing to apologise for this inaccurate Tyre Report confirming my car was sound. I have the evidence in black and white. (Both the report and the MOT fail). Home Tyre should not have produced a Tyre Report confirming tyre sizes and quality of tyre if they cannot conduct them accurately. I won't rest until this is resolved. They did advise of a temporary fix to the vehicle side in question, as the tyre may wear quicker. But this temporary advisory had nothing to do with producing an erroneous tyre report confirming all 4 tyres size 185/60/R15 but one was 195/60/R15. If any one presents their vehicle to a garage, they want to simply be advised if their car is safe with suitable tyres. They have also been extremely rude, patronising and defensive. (They even had the cheek to accuse me of going to another garage since!). They could have simply said "we made a mistake and we are sorry". I posted the proof on their Facebook page and they still had the audacity to deny making any error. They even said I had cropped things off (only my address, so people couldn't see my info on social media). These people are jokers for customer service! They inspected ALL tyres in March and now they say they are not responsible for their own Tyre Report!! My MOT was extended 6 months due to COVID-19, that's why only now their shoddy Tyre Report has come to light. Look below how defensive they have been! I have the proof and I am willing to show any customer! Be warned and go elsewhere for safety peace of mind! Read the other negative reviews on here! "Hometyres' director will do what he can to fob you off and in the process belittle you, insult you, call you a liar, talk to you very arrogantly, disrespectful, and all round do exactly the opposite to what he should, and that is to put his customer first. Disgusting !! Absolutely vile customer service!"
They did the same to me! Very arrogant, disrespectful and rude! Guess what, the customer is ALWAYS right and you lose every time!

2 november 2020
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

For clarity and to provide all of the details for any interested reader :

We attended this vehicle in March 2020, having been requested to fit a new tyre as a matter of urgency and in order to enable Mr Robinson to leave the RAF base he was stuck on and get home -quite literally just hours before the full March UK lockdown hit.
Upon arriving, our technician Mark, noted that the car had suffered a severe pothole impact and that while the tyre was destroyed, the wheel had also been significantly damaged. Under normal circumstances, this would have had to have been replaced. Mark however, understanding the customers plight and realising that a new wheel simply could not be sourced in the timeframe required, offered to take the time to manually reshape the wheel such that it could accept a new tyre and maintain pressure safely. This was not a simple process.
Having done this though, and tested it thoroughly, he moved the completed assembly to the rear of the car to avoid Mr Robinson suffering potential steering vibration over the 100+ mile journey home (at no additional cost). He also advised verbally and recorded that this was a temporary repair only and should be replaced as soon as possible.
While having extended the allotted booking time quite considerably at this point, he then carried out a visual check over the rest of the vehicle, checked pressures, and left to attend to further clients to which he was then late in attendance.
The tyre we supplied and fitted remains on this vehicle and is the correct fitment for this vehicle and was as requested by the client. The work Mark carried out was done so professionally, safely and above and beyond under the circumstances.

Some seven months later we're informed that the vehicle has failed an MOT because an incorrect tyre size has been found on the car. This is a tyre we did not supply or fit. Unquestionably.

Should there be a tyre mounted to the vehicle that is incorrect for MOT purposes, recourse should very clearly be with whoever the tyre was originally purchased from? We find it a little difficult to understand why demand should be placed on us to pay for this and equally bemused why Mr Robinson refuses to even consider speaking to the supplying business in this case?
We're sorry he feels so angry with our technician as Mark only ever worked to help him out of a difficult situation at the time.
Is it possible that Mark inadvertently misread a 9 as an 8 while looking over the vehicle? Yes it is. Human error can occur and he may have been more concentrated on the issues then in hand. However, considerable time and mileage has also occurred since he was with this vehicle and by rights, it should have been taken to have the wheel replaced as noted, so it's equally possible that it wasn't misread. Unfortunately that is no longer something that can be proven either way.

Rather than simply contact whoever actually supplied and fitted this slightly differently sized tyre, it is now suggested that we are responsible for actually paying to have it replaced!? A true shame how quickly a good and honest deed is forgotten it seems.

We therefore cannot accept responsibility - and subsequently pay out for a tyre provided in error by another party. Mr Robinson is not 'out of pocket' for any work we carried out and irrespective of whether or not an incorrect tyre may, or indeed may not have been present at the time, safety was not compromised at all. In fact, the only real safety consideration remains the wheel that was advised to be replaced.
We hope Mr. Robinson decides to reflect upon the situation and be perhaps a little less vitriolic in his review of Hometyre. It is our opinion that he received the best and most considerate service possible at the time and at no stage has his safety - or pocket - been compromised by anything we did.

Betygsatt 5 av 5 stjärnor

Saved the day when another company left…

Saved the day when another company left me in the lurch with a punctured front tyre. Keith, from the Sutton Scotney branch, arrived earlier than planned and was able to get me on the road again within the hour. Very professional and friendly service, giving the other tyres a pressure check and clean. Would definitely use them again.

29 oktober 2020
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Will pass on the feedback to Keith! Thank you for taking the time to review : )

Betygsatt 5 av 5 stjärnor

Great service 5 star

Arrived promptly, very courteous and helpful. Great service and would definitely recommend and use again.

21 oktober 2020
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Thanks Leigh! Very pleased to be recommended by you.

Betygsatt 5 av 5 stjärnor

First class service

After a nail punctured my tyre I booked a repair on line with Home Tyre. Craig the local technician for Milton Keynes arrived as expected and explained that he would repair the tyre if possible. He was extremely helpful and pleasant and a real credit to the company. He managed to repair the tyre in no time at all whilst working in the pouring rain. I will 100% recommend to friends and family in the future when needed.

12 oktober 2020
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Passed on to Craig. Thank you so much for your feedback : )

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. I have always taken my car to a tyre dealer before and was a bit dubious but this company and especially Daryl were first class. Easy to book, competitive pricing and efficient service.
Will definitely use again. Thank you.

4 oktober 2020
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Really pleased you liked our service. It's nice to receive a good review from a new customer.

Betygsatt 5 av 5 stjärnor

Very impressive service from Tony

Confirmed my order Monday morning and agreed on a timeslot of 4pm the next day. Tony the fitter arrived at 4:04 pm and got to work fitting the tyres and providing great customer service.

I would highly recommend using them. I have never used this firm before but I will be again.

29 september 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Having rung all the usual suspects to…

Having rung all the usual suspects to no avail, I called hometyre. They managed to fit me in same day for 2 tyres and wheel alignment. I was very impressed with the service from Mark, who even took the car for a short test drive after fitting the tyres. Would use again. 10/10

23 september 2020
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Thank you for your review, hopefully with new tyres and an alignment the car is handling far better.

Betygsatt 5 av 5 stjärnor

Amazingly quick service

I rarely feel motivated to write reviews online, but I was hugely impressed with Sergio today. I stupidly banged a curb, puncturing a rear tyre at 9am this morning. I limped the half mile home and rang the RAC. After about 20 minutes of recorded messages, I spoke to someone who explained my cover didn't stretch to doing anything with a car at home, and if I extended my cover they would send someone to fit a temporary tyre and follow me to a garage.
I then looked at some alternatives, and phoned Hometyre, who answered immediately. I was really impressed when they said they could come the same day, and even more impressed when they rang back to ask if they could fit me in earlier. By 3pm I had a new tyre fitted and everything resolved. The price was entirely reasonable, and Sergio was brilliant.

16 september 2020
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Thank you for your honest rereview. We aim to please and hope you continue to use us in the future.

Betygsatt 5 av 5 stjärnor

MARVELOUS, WILL USE AGAIN IF NEEDED

Rang a ‘big name’ drive tyre service and asked about the possibility of same day tyre replacement - I was just directed to do it all on the website. I politely asked again what were the chances of same day - I was told robotically it was a 3-4 day service! Rang Hometyre - the telephonist was extremely polite and helpful (spoke to two who were a credit to the company) said they could come later in the day but would keep me informed (they did!). Chris arrived early (but I had been told he would wait if we were not back home) and carried out the replacement, showing me the original tyre and explained why it could not be repaired. He was polite, friendly and professional - even entertaining the little boy next door as he carried out his work! Payment by card once work completed followed by emailed invoice with report on each tyre. I was very impressed that he washed down all my wheel hubs too! Would definitely recommend.

21 augusti 2020
Omdöme utan inbjudan
Logotyp för Hometyre

Svar från Hometyre

Thank you for such a positive review, Ed! We're really glad to hear you were happy with the service provided by Chris! We're always happy to go the extra mile for our customers where we can and hope you will recommend us to your friends and family and use us again in the future! Thanks again, Ed!

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