Drove over 50 miles to collect it was grey not the white one I ordered obviously a display one as it was very dirty the person who served me had a I don’t care attitude and had no customer care
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been a regular customer of the Winchester store for several years now and praise of the staff is long overdue. It was good to meet the managers Glen and Oz recently, who helped me with some bulk... Se mer
It is good to be able to choose something in the store and then order online - so many online purchases turn out not to be as anticipated. Service was good. Previously we have had really bad experie... Se mer
Företaget har svarat
I was served by Alan who was poliet and friendly he helped me get next day delivery on my new lawnmower and another string on my strimmer. He helped explain the guarantee which was helpful. It was a g... Se mer
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Winchester
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Easton Lane, Winnall, Winnall, SO23 7UD, Winchester, Hampshire, Storbritannien
- 0345 640 7107
3,7
Medel
74 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 47 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast - Easy - no stress
Very easy to order
Fast turn around for collection
Lots of parking
Constant updates from Homebase - which is great
8 september 2024
Omdöme utan inbjudan
Quick click and collect
Quick click and collect. Texted when ready. Easy to return unwanted items and emailed to confirm refund done.
31 augusti 2024
Omdöme utan inbjudan
Great helpful staff
25 augusti 2024
Omdöme utan inbjudan
The lady who served us
The lady who served us, she was so very helpful and kind nothing was too much trouble.
19 augusti 2024
Omdöme utan inbjudan
Missing screw
Aswell as the damages on the top I knew about there was also a screw missing on one of the doors so had to find something to fix it
16 augusti 2024
Omdöme utan inbjudan
Svar från Homebase - Winchester
Hi Sophie,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Website was easy to navigate
Website was easy to navigate with availability at local stores useful. Received a text within 30 minutes of the order being placed and the items were waiting for me on a trolley when I went to collect.
5 augusti 2024
Omdöme utan inbjudan
Excellent service and help in store.
Excellent service and help in Winchester store regarding purchase of garden furniture. James and Chloe were very helpful.
1 augusti 2024
Omdöme utan inbjudan
What lovely helpful staff
What lovely helpful staff. I especially want to praise Vivian who helped me. She is a petite lady but so strong. She helped me by loading up my car with garden furniture I had purchased. A credit and an asset to Homebase. Thank you 😊
29 juli 2024
Omdöme utan inbjudan
Great customer service in Winchester
Really helpful people at the store in Winchester. The whole collection process was easy and someone carried my heavy item out to the car.
16 juli 2024
Easy click and collect process
Easy click and collect process. Helped to the car with the heavy furniture and had it loaded by a team member. Thank you!
18 juli 2024
Omdöme utan inbjudan
Pleasurable visit
Helpfulness of staff and range of products available.Especially a very helpful man who helped us locate a spray lubricant for garden machinery.Also a very bright and cheerful lady called Yassi who was on the checkout.
15 juli 2024
Omdöme utan inbjudan
Excellent service by Yassi.
Excellent customer service at your Winchester branch as usual by Yassi, who is always friendly, smiling and helpful….. a great credit to Homebase. 10/10 !
12 juli 2024
Omdöme utan inbjudan
V easy and quick to do click and…
V easy and quick to do click and collect. Great service.
10 juli 2024
Omdöme utan inbjudan
Quick and simple but no I D requested…
Quick and simple but no I D requested paid up front so potential issue
10 juli 2024
Omdöme utan inbjudan
Good value
Prompt, efficient service with friendly staff. Product good too!
7 juli 2024
Omdöme utan inbjudan
Brooms breaking
I brought a lot of garden stuff from here from lawnmower, strimmer, rake etc when I brought 1 of their big brooms I thought it would be amazing but after sweeping a little dirt in the garden it snapped I threw away the receipt thinking because of the size it would be fine I then had to buy another one I got home used it once and guess what it broke again £30 down the drain
30 juni 2024
Omdöme utan inbjudan
Svar från Homebase - Winchester
Hi Curtis,
Thanks for leaving a review. We're sorry to hear that you've had an issue with our product. We take quality very seriously, and we would like to investigate this further. Please contact us directly at the following link so we can discuss your experience and find a resolution: https://help.homebase.co.uk/hc/en-gb/requests/new Please use Ref: 2007291 FAO Gemma in the subject line and we will get back to you as quickly as possible.
Many Thanks
Team Homebase
Staff at Winchester store very helpful
Staff at Winchester store very helpful. Ordered on line.
Very simple process. Order came when it should have.
Delivery driver very polite & helped take heavy parcel round to back of house
25 juni 2024
Quality canes ready for me to collect…
Quality canes ready for me to collect and a very nice assistant saw me waiting in queue and asked if he could help, noticing that I was struggling with mobility, got the canes and carried them and put them in my car. Such a lovely gentleman
27 juni 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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