Ordered the night before to expedite the process, notwithstanding which, I didn't receive a message with collection details until 09:45. Would have been quicker to just turn up and collect the paint w... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing 👏 service by Chris Patrisse at the Selby Homebase. He is has gone above and beyond to accommodate a tricky design for a kitchen. He is kind, professional and really cares about his customers.... Se mer
We were concerned as we were a day late visiting the store to collect the order. The assistant was really helpful, checking our order and finding it. The small shelving unit was relatively easy to as... Se mer
Bought the dulux heritage paint Really beautiful colour setting stone Great paint goes on lovely . Ordered and delivered in two days which is great . Excellent price and quality Would defo buy... Se mer
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Selby
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Three Lakes Retail Park, Bawtry Road, YO8 8NB, Selby, Storbritannien
- 0345 640 7263
4,1
Bra
77 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 47 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sale items
I ordered the items online to have delivered to store, the only downside was that one item came one day and the next came the next day so ment I made two journeys, would of been better if they had informed me when they had both was in stock.
14 augusti 2024
Quick, easy, convenient
Everything I needed in stock, easy to reserve and it was all ready on a trolley r me to pick up in under an hour. Easy.
17 augusti 2024
Omdöme utan inbjudan
Very easy to use
Used click & collect service, Very easy to use, efficient, Great staff.
14 augusti 2024
Omdöme utan inbjudan
Fabulous Alba set
The Alba set is really simple to put together and looks fabulous. However, there were scuffs and scratches to the metal frame on unpacking.
5 augusti 2024
Omdöme utan inbjudan
Great price rubbish customer service
Great price but it's a heavy item and no offer of a hand to put it in the car
1 augusti 2024
Omdöme utan inbjudan
Svar från Homebase - Selby
Hi Keith,
We pride ourselves on our customer service so really appreciate your feedback. If there’s anything we could have done to make your experience a 5* one, please fill in the following form (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) with “FAO Louise” in the subject line.
Thanks,
Team Homebase
Very friendly and helpful
Very friendly and helpful staff had the order ready for us. Thank you.
14 juli 2024
Omdöme utan inbjudan
Great service on line and when…
Great service on line and when collecting
29 juni 2024
Omdöme utan inbjudan
The chair arrived well packed and on…
The chair arrived well packed and on time from no specific location. Only problem was missing bolt but Selby home base staff quickly provided the missing part. So a big thank you to them and to the warehouse staff.
14 juni 2024
Amazing Customer service
Amazing 👏 service by Chris Patrisse at the Selby Homebase. He is has gone above and beyond to accommodate a tricky design for a kitchen. He is kind, professional and really cares about his customers. Can't speak highly enough of this wonderful customer service. Its a breath of fresh air.
23 maj 2024
Omdöme utan inbjudan
Efficient service when collecting order.
10 juni 2024
Omdöme utan inbjudan
Friendly & efficient personnel when I…
Friendly & efficient personnel when I collected.
6 juni 2024
Omdöme utan inbjudan
Easy collection
23 maj 2024
Omdöme utan inbjudan
Unprofessional Member of Staff
The lass on the Click n Collect position was more interested in continuing with her computer work than greeting me with a smile and saying ‘how may I help you’.
25 maj 2024
Omdöme utan inbjudan
Svar från Homebase - Selby
Hi Andrew,
We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention and will share your feedback with the store manager.
Thanks,
Team Homebase
Item all ready on trolley for me to…
Item all ready on trolley for me to collect at 10am- perfect! Friendly and helpful service too
19 maj 2024
Omdöme utan inbjudan
Very efficient
Very efficient, goods waiting for us already in a trolley. Sales assistant very helpful
17 maj 2024
Omdöme utan inbjudan
Lawn feed and weed
Simple ordering system. Purchases ready for collection promptly. Helpful staff. Competitive prices.
8 maj 2024
Omdöme utan inbjudan
Great service
It’s really clear where to go for click and collect orders. We didn’t have to wait long. The Homebase team in Selby are all very friendly and helpful. Thank you. Would recommend.
3 maj 2024
Omdöme utan inbjudan
Order was ready quickly
Order was ready almost immediately. Collection was easy, there was someone else at the collection point and the girl came off her til to serve me.
28 april 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.