Ordered the night before to expedite the process, notwithstanding which, I didn't receive a message with collection details until 09:45. Would have been quicker to just turn up and collect the paint w... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Ordered the night before to expedite the process, notwithstanding which, I didn't receive a message with collection details until 09:45. Would have been quicker to just turn up and collect the paint w... Se mer
Företaget har svarat
Amazing 👏 service by Chris Patrisse at the Selby Homebase. He is has gone above and beyond to accommodate a tricky design for a kitchen. He is kind, professional and really cares about his customers.... Se mer
We were concerned as we were a day late visiting the store to collect the order. The assistant was really helpful, checking our order and finding it. The small shelving unit was relatively easy to as... Se mer
Bought the dulux heritage paint Really beautiful colour setting stone Great paint goes on lovely . Ordered and delivered in two days which is great . Excellent price and quality Would defo buy... Se mer
Skrivet av företaget
Skrivet av företaget

Three Lakes Retail Park, Bawtry Road, YO8 8NB, Selby, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 47 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered the night before to expedite the process, notwithstanding which, I didn't receive a message with collection details until 09:45. Would have been quicker to just turn up and collect the paint when the store opened at 09:00. Even then, when at the store, the click and collect station was unmanned, and none of the checkout staff offered assistance until I asked. Disappointing service.

Svar från Homebase - Selby
It's good to click and collect bags of compost ready to go and they put em your car for you excellent service
Absolutely brilliant a young lady assisted in loading my car which I refused as I’m a gentleman lol but she insisted
Can’t fault the staff before I ordered it all I went a few times and the staff was extremely helpful
Good price, stock figures correct, very pleasant service.
Ordered cushions online, to click & collect, very easy & and straightforward. Received a text, they were ready to collect the next day.
Real easy process..... great price...buy 1 get 1 half price on Dulux paint.
Assistant very helpful every thing ready there to collect straight away
All items undamaged and stored carefully ready for collection.
Order was waiting when I arrived.
Very happy with the online ordering service; very efficient and easy to negotiate ; I’ll definitely be using it again.
Thank you.
Very helpful and efficient member of staff
Went to Selby homebase 20 miles away for your basic 150mm x 150mm white tiles, got to the tile ilse and couldn't find them, asked a employee who was putting stuff back on the shelves if there was any in the back, he took the number and went to ask someone at the tills, he came back, and said I'd have to order them, he pointed to the click and collect and said you can do it over there, he was a nice young man who was shy I think, but it was helpfull. Went to the c&c and after a while a man turned up and after taking the number said it would take 5-6 weeks!, I laughed at this, he then said it could be Friday as that's the tile delivery day, but if it's not on that one it will be on the next and so on, told him not to bother, I'd get some from somewhere else. That was a silly way of doing ordering!.

Svar från Homebase - Selby
The store staff led by Dan are always pleasant and obliging.
Ordering on line hassle free,as to be expected from a major player in the DIY supply.
We ordered a House Beautiful kitchen designed by a Homebase designer. Some of the units did not fit and different units supplied. 19 door and drawer fronts were out of tolerance. The initial delivery took place on 17 May and the kitchen was completed in late August, so we were without a proper kitchen for 3 months and had to pay an additional £1600 in fitter's costs to replace all the faulty units. Homebase offered us a miserable £300 compensation. They are a disgrace and should be banned from operating.
They responded by saying that the file was closed.

Svar från Homebase - Selby
A Smooth efficient service.
Ordered and paid on line for kitchen bin.
No waiting at the pick up desk pleasant efficient member of staff.
Very friendly staff. Quick service. A great store.
Very quick and served with a smile at Selby 👍
Click and collect order sorted on arrival, excellent service.
Once ordered I was kept updated on the state of my order through to my collection date
Ordered to click and collect. My order was on a trolley very helpful staff member offered to help me take to my car.
From placing my order, I was kept informed of the date/ delivery etc.
Putting together it was myself and daughter, which we found very easy. Really pleased with my purchase.
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