Excellent service from Romford click & collect the male member of staff was very helpful taking my order and loading it in my car as a customer with a disability it was much appreciated and the young... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They delivered a sofa bed but when opened we discovered it was the wrong one! It took a number of calls to arrange collection of this and the delivery of the correct one 3 days later. It was sorted co... Se mer
Företaget har svarat
I did not collect any orders as i bought 2 outdoor flower pots,given 1 broken old rusty and other one missing. Although received text message this morning saying my order ready to pick. Waste of time,... Se mer
Företaget har svarat
The staff at the till, Kevin, went above and beyond to provide an excellent customer service today. He took time to deal with me and help me pack the stuffs I bought cause I was carrying it by hand. T... Se mer
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Romford
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Davidson Way, RM7 0AJ, Romford, Essex, Storbritannien
- 0345 640 7034
4,3
Utmärkt
141 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good service and helpful staff
3 december 2024
Omdöme utan inbjudan
Great service!
1 december 2024
Omdöme utan inbjudan
Treated perfectly no problems
6 november 2024
They delivered the wrong item!
They delivered a sofa bed but when opened we discovered it was the wrong one! It took a number of calls to arrange collection of this and the delivery of the correct one 3 days later. It was sorted correctly though and we are really pleased with the product.
9 november 2024
Svar från Homebase - Romford
Hi Trevor,
Thank you for sharing your feedback with us. We're sorry to hear that you were disappointed. Since your review relates to an online order, we would appreciate it if you could update your review by selecting 'no specific location'. If you’d like to discuss your concerns further, please don’t hesitate to reach out to us here: https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb.
Thanks,
Team Homebase
The experience in homebase this morning…
The experience in homebase this morning was absolutely first class the lady that served me served me with a smile manners and grace thank you
3 november 2024
Omdöme utan inbjudan
Collecting online order
No problems collecting my paint, great service 👍
29 oktober 2024
Omdöme utan inbjudan
The staff were helpful in suggesting…
The staff were helpful in suggesting that I used click and collect, because I came without any other means of paying.
24 oktober 2024
Omdöme utan inbjudan
Janet was very helpful
Janet was very helpful , went back to storeroom to find the colour paint that I needed . Polite and engaging , a credit to Homebase
28 september 2024
Omdöme utan inbjudan
Very helpful service from romford click…
Very helpful service from romford click & collect store staff - as my Dad couldn't walk that far to collect his ordered items - thankyou very much . It was much appreciated .
9 oktober 2024
Omdöme utan inbjudan
Thank you Laura x2
Greeted warmly by Laura who helped me get the large items I had ordered to my car with the assistance of another Laura too. Wonderful customer service. Thank you Lauras!
3 oktober 2024
Omdöme utan inbjudan
Excellent service
Excellent service from Romford click & collect the male member of staff was very helpful taking my order and loading it in my car as a customer with a disability it was much appreciated and the young lady at least he till dealt with my refund quickly . Some reviews complain about only one till being open I must say I think it more about the company cutting back as I’ve been into Waltham cross .bishop storeford . Romford . Harlow and croma they all only have one till open which is a shame as iam sure they will lose customers
3 oktober 2024
Omdöme utan inbjudan
Great straight forward service
Great straight forward service. Staff very polite and helpful would definitely use again.
2 oktober 2024
Omdöme utan inbjudan
I did not collect any other as i bought…
I did not collect any orders as i bought 2 outdoor flower pots,given 1 broken old rusty and other one missing. Although received text message this morning saying my order ready to pick. Waste of time, fuel and I don’t know way I was dragged out saying my order is ready? Poor management!
29 september 2024
Omdöme utan inbjudan
Svar från Homebase - Romford
Hi forida,
We’re sorry we haven’t been able to fulfil your order on this occasion. We appreciate you bringing your experience to our attention and will share it with the store.
Thanks,
Team Homebase
Great customer care experience
Collection was really easy with exceptionally helpful operative who unpacked our chairs so they would fit in our car. Great customer care experience.
26 september 2024
Omdöme utan inbjudan
Incinerator bin
Item was ready for me, but had some damage, but the young lady who severed me took me out to the garden centre pick out another incinerator bin, good service
22 september 2024
Omdöme utan inbjudan
Pick up and collection was easy and…
Pick up and collection was easy and straight forward. Staff are super friendly and polite
21 september 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.